Mitel Voice Processing Solutions Instructions Manual

							Dl? 5025 
Page2of2 0 December 1, 1993 
Release 5.03 and lacer 
St0 
0 Mailbox numbers can be emered in any of me forma= shown below; dae o&er 
numbers must be emered one at a time: 
A single mailbox nurnber, for example 3788 
A conrinuous range of mailbox numbers, for example 30013788 
A series of mailbox numbers, for example 378 1,3782,3786,3788 
0 You can mix formats of mailbox number entries, so you can spec* all the 
mailbox numbers necessary in one artempr. For mple, &is enuy is valid: 
208,222-308,333,334,6X1 
5- Asker the system confkrn.s that the member just specified was added or delered, 
conrinue adding or deleting or complere the activiv. 
Prompt: (A)dd, (D)elete, or (S)how list ? 
Response: e To add or delete more members kom the current list, enter A or D 
as described in step 4. 
0 To complete adding or deleting members: 
a. Press Return. 
b. When rhe system asks if you want to save changes ro the 
distribution list, enter Y. The system reports the current 
members, reflecting members just added or deleted, and your 
addithns and deletions are saved. 
ma Rqfmence  
						

							Copy a Mailbox Greeting 
January I7,1994 0 Page 1 of2 
Release 5.03 and later 
This procedure describes how to copy a mailbox greeting, name, or fax cover page from 
one mailbox to another. You must perf?orm this procedure at an AIP maintenance 
console, and after a greeting has been recorded for the source mailbox. 
1. Reach the Main Menu, then go to the Mailbox ~Maintenance Menu. 
2. Choose to copy a maiIbox greeting. 
Select: (K) Copy/Delete/Enable Mailbox Greetings 
P?-077Zpt: 
COMMAND (Copy, Delete, or Enable ?) : 
Response: C 
3- Identify the source and destination mailboxes. 
P?m?2pt: Enter mailbox to copy name/greeting from: 
Response: The mailbox number of the source maiibox. 
Pro?npt: Enter mailbox to copy name/greeting to: 
Response: The mailbox number of the mrget mailbox. You can copy the greeting 
to more than one mailbox by using any of the formats shown below: 
0 A single mailbox number, for example 3788 
0 A continuous range of mailbox numbers, for example 3001-3788 
0 A series of mailbox numbers, for example 3781,3782,378G,3788 
You can mix formats of mailbox number entries, so you can specify all 
the mailbox numbers necessary in one attempt. For example, this.. entry 
is valid: .N=% 
208,222-308,333,334&l ~ 
4. Identify what is to be copied- 
Pro??2pt: 0 Name 
L-4 Greeting l-4 
5 Fax Cover Sheet 
COMMAND @Znter source name/greeting number (O-5) [l]): 
Refmence 
VIenu LMap 3  
						

							Dl? 5051 
Page 2 of 2 * January 17, 19‘94 
Release 5.03 and lacer 
Response: For a user’s mailbox: 
enter 1 for the Personal greeting. 
For an administrator’s mailbox: 
enter 1 for the Day company greeting, 
enter 2 for the Night company greeting, 
enter 4 for the Alternate greeting. 
For an attendanr’s mailbox: 
enter 1 for the Message of the Day, 
enter 2 for the Site tutorA, 
enter 4 for the Alternate greeting. 
For ZU mailboxes: 
enter 0 for the Name- 
enter 5 for the Fax Cover Sheet. 
P~ovz~~.- COMMAND (mter destination name/greeting 
number (O-5) [l]) : 1 
ReJpome: Enter one of the same values as above. 
j. The system cor&ms that the greeting/name has been copied. You can chooseTo 
copy more greetings, or press Enter to exit to &e Mailbox Maintenance Menu. 
Refirence  
						

							Configure a Smdard Mailbox 
January 17, 1994 * Page 1 of 7 
Release 5.03 and later 
This procedure describes how to configure a standard mailbox in VoiceMemo. You can 
use it either to, create a new mailbox or to 
modi@ an tistig mailbox. 
Step 
1. Reach the Mailbox Maintenance Menu. Enter the requested information, as 
described in the following steps, from your completed LMailbox Woksheet. 
2. Identify the mailbox to be created or modified. 
Se&t: (C) Create New Mailboxes 
J+ompt.- Mailbox to create: 
Reqxme: Number of the new mailbox you want to configure. 
or 
Seiect: (M) Modify Mailboxes 
Prompt: Mailbox to modify: 
Response: Number 
of the existing mailbox you want to reconfigures 
ate: Prompts are almost the same for creating a new maiibox and 
modi@ing an existing one, except that “New” precedes each 
prompt when you select Modify Mailboxes. 
To leave an existing parameter setting unchanged, just press Return ro go to the 
next prompt. 
3. Name the mailbox. 
PTOPTZ~: Name : 
ReFume: A name,of up to 
31 alphanumeric characters that describe the purpose, 
mernbe&ip, ownership, or function of&e mailbox. 
4. If a department code or alternate code is required for message waiting indication, 
specify it. 
Prompt.- Depktment code: 
Respunse: 
The string (directory number) which is the altemare code the system 
transmits after the pre-DN ON suing. 
For DTMF-to-PBX message waiting indication, v&d characters are: 
o-9 
* 
# 
For 
RS-232 message waiting indication, any ASCII character is valid. 
5. If a prefk 
(access code) must be dialed before any mailbox-specifk dial strings when 
making ourgoing calls, specify it- 
Re)wnce 
Menu LMap 3  
						

							Dl? 5052 
Page 2 of 7 . January 17, 1994 
Release 5.03 
and larer 
PTOZPZ~Z: Access code: 
Response: A DTMF string (l- 10 digits) 
or 
A period 
(.) Zno suing is needed. 
G. If callers are allowed to press # then dial an extension, or if Receptionist II is 
installed, use the Receptionist Day Treatment and Receptionist Night Treatment 
parameters. 
PTOTZ~Z: Receptionist day treatment: 
Response: The number of the treatment type (l-16) that contains the 
#.authorization code, 
or 
Press Return to ship the parameter, 
or 
If Receptionist II is installed in your system and you want Receptionist 
capabilities other than pressing # to dial an extension, refer to the 
&qtio~ti 
IIMamd (part number 2700-0844-00) for information 
about these parameters. 
&ovz~~: Receptionist night treatment: 
Response: The number of the treatment type (l-l 6) that contains the 
+?.authorization code, 
4 
or mh. 
Press Return to ship the parameter, 
or 
If Receptionist II is installed in your system and you want Receptionist 
capabilities other than pressing # to dial an extension, refer to the 
&cqtion& 11 
Manual (part number 2700-0844-00) for in&ormation 
abour these paramerers. 
7. If this mailbox uses DTMF-to-PBX message waiting indication or if Receptionist II 
is installed in your system, specie the mailbox’s -tension numbers 
prompt: Mailboxs extension number: 
Respozre: Leave blank if the extension number is the same as the mailbox number, 
or 
Enter the PBX extension number plus dial string codes from Table 1 at 
the end of &is procedure,  
						

							Dl? 5052 
Januq 
17, 1994 0 Page 3 of 7 
Release 5.03 and lacer 
SreD Refirence 
or 
A s&g as explained in the Reqvtionti 11 
Manad, if Receptionist II is 
in&led in your system 
8. If Reception& II is installed in your 
system, refer ro the Recqtionz!st UM~ZWZL for 
the mailbox’s extension pre-dial index; otherwise, press Rerurn to skip.over the 
parameter. 
9. If an atrendant is availabIe to this mailbox, specie the attendant exrension number. 
l+~mpr: 
Attendant extension number: 
Response: The extension number of rhe mailbox attendant that the mailbox owner 
or caller is transferred ro &er pressing 0, 
or 
Leave blank, 
or 
Refer to the Recqtio&r11M~zuu/for directions if Receptionist II is 
installed in your system. 
10. If the attendant extension exceeds 15 digirs, or if Reception&r II is installed in your 
system, spec* the excess dial string. 
Z+o~pr: 
Attendant extension pre-dial index: 
ReTonse: The dial suing &aracters (Table 1) that point to the dial string that the 
system must process before dialing the attendant extension number, 
2 
or SW..- 
Leave blank. 
or 
R&er 
to the Recepzionis~~~Mand for directions if Receptionist II is 
insralled in your system. 
11. &sign an FCOS to this mailbox. 
rrompr: 
Features class of se-ice: 
Response: Nnrnber (l-64) 
of the FCOS thar governs this mailbox. 
12. Assign an LCOS to this mailbox. 
I-+~mpt 
Limits class of service: 
Response: Number (l-64) of the LCOS that governs this mdbox. 
13. Assign a GCOS to this mailbox. 
Prompr: Group class of service:  
						

							DP 5052 
Page4 of7 
l Januaty 17, 1994 
Release 5.03 and later .- 
Respome: Number (l-32,000) of the GCOS that governs this mailbox. 
14. If MESA-Net is installed in your system, refer to The 
MESA-AJet DigiraLiVezwork 
document (number 2700-0835-00) f or information about the nenvork c1as.s of 
service (NCOS) otherwise, press Return to skip over the parameter. 
1.5. If Enhanced SMDI is installed in your system, refer to the 
Enbunced SMDI 
VbiceMem he~ation h.mzLiiztion Users Manual 
(part number 2700-2039-00) for 
information about the tenant &ass of service (TCOS) otherwise, press Return to skip 
over the parameter. 
16 If a temporary passcode is required, specify it. 
Z+O~JX Enter a temporary passcode: 
Reqonse: Any digits 0 through 9, within the minirnum and maximum lengths 
specified in the VoiceMemo application or DID VoiceMemo 
application, 
or 
R to have the system generate a passcode for you (and dispIay it in the 
mailbox configuration report that automatically appears after you 
respond to the last mailbox pammeter), 
or 
S to make the passcode the same as the mailbox number, 
or 
# 
Press Return to leave the temporary passcode u$&anged. 
17. If desired, enable or disable the standard tutorial (also called new user tutorial, user 
tutorial, and VoiceMemo tutorial). The standard tutorial is set to play be defauit 
when a new maiibox is created. 
PXI~~P Tutorial (y/n): 
Response: Enter Y to enable the tutorial or N to disable it- 
or 
Press Return for no change. 
18- Specify the type of message waiting indication. 
lh,~pr.- Message waiting type #l: 
Response: A number from 2 through 22, from Table 2 at the end of this procedure. 
If more than one type of message waiting indication is used, this is the 
primary type. 
or 
Refmence  
						

							r 
DI? 5052 
January 17,1994 = Page 5 of7 
ReIease 5.03 and larer 
Step 
0 for none. 
prompt: Message waiting type #2: 
Response: Same as for &e first message waking rype pararnerer, bur &is is me 
secondary rype. 
If message waking rype 5 was specified ar&e first or second message waking type 
parameter, ser the mailbox parameters for paging or message deIivery, or borh. 
19. If you need a third we of message waiting indication, specify ic. 
F+ovz~~: Message waiting type #3: 
Reponse: Message waking rype 9 or 17. 
20. If a rime zone offser is needed, specify ir. 
prompt.- Time zone offset: 
Response: The hours of dif?erence, from -23 through 23, berween the mailbox 
owner’s rime zone and the VoicelMemo module time zone. 
2 1. If desired, a.lIow rhe mailbox owner ro have review righrs or change rights, or born, 
for the maiIbox owner’s disuiburion I&s. 
de: This mailbox parameter alone does not aUow change righrs; you musr 
also include FCOS bit 74 (Creare or modify user distribution lisr) in 
the FCOS. 
&mpz: Lists with review rights: 
Response: Any of rhe foIlowing enuies: 
,k for all disuibution lists 
a 
A singIe list, for exampIe 
2 
A series of I&, for exampie 1,3,4,6, 
A range of lists, for example l-6 
A combination of any of&e above envies, for example 
l-5,8,12,50-70,90 
Prompt: Lists with change rights: 
Response: Same as just described for review rights . 
22. tier &e Iasr enuy, i&e system displays &e mailbox configurarion, then prompts for 
me nexr mailbox number. 
At this point, the parameter setings are saved and you can continue wirh mailbox 
configuration or exk Refireme  
						

							Dl? 5052 
Page Gof7 * January 17,1994 
Release 5.03 and larer 
Table 1 Access Codes and Dial String Characters 
Fourth column DTMF keys 
Dial pulse (10 ITS) the digits between the parentheses 
Pause for one second 
Go off-hook, wait for dial tone 
Go off-hook, do not wait for dial tone 
Go off-hook, wait for dial tone or other steady tone (pager go-ahead 
or confirmation tone, for example), then do next item in suing 
Switch hook flash and wan for dial tone 
Switch hook flash, no wait required 
Hang up (go on-hook) 
Greet -Wan for a voice or computer tone answer 
Wait for A answer supervision signal that 
phone has gone off-hook, then dial remaining characters after 
receiving the signal. Valid only with four-wire connections, nor 
with loop start or ground start phone lines. 
Start a new activity; do not go off-hook 
Play three seconds of the message for voice pager 
Refireme  
						

							Dl? 5052 
Januq 17, 1994 * Page 7 of 7 
Release 5.03 and larer 
Tuble 2 Message Waiting Types 
qumber 
-be 
0 None 
1 Not availabie 
2 AC message lamp 
3 DTMF to PBX 
4 Fixed RS-232 
5 Jkfl 
G SL-1 
7 Program RS-232 
8 Tip & Ring RS-232 
9 Cenua RS-232 
10 Intecom RS-232 
11 NEC RS-232 
12 Video Dispatch 
13 IT-T RS-232 
14 Cimde SMDI (no longer used) 
1.5 AT&T System 75~ 
1G HIS PMS 
17 Unified integrations 
18 ROLM 
19 Mitei 
20 SL-1 Message Waiting 
21 Hitachi PMS 
22 SL- 1 Enhanced Meridian 
23 Fujitsu 960 
Re@ence