Mitel Voice Processing Solutions Instructions Manual

							Configure Unified TCP/IP So&are 
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VoiceMemo Release 6.OA and later 
This procedure explains how to install the software for the Unified TCP/IP application, and 
how to properly configure the software to use the application. It assumes that you have already 
performed the following steps: 
0 
Installed one or more Ethernet cards correctly (Cl? 2143, Chapter 3) 
e 
Completed one worksheet per Ethernet card (Cl? 6470) 
e 
Installed the Unified TCP/IP software (CP 5402) 
You must perform this procedure once per Ethernet card installed. 
step Reference 
1. Reach the Offline Configuration Menu, then go to the Unified TCP/Il? 
Configuration Menu. VIenu Map 
13 
2. Refer to your worksheet in specifying the parameters needed to use Unified 
TCP/IP. First set the domain name for the Ethernet card. 
Select: (D) Domain Name = [centigram.com] 
Prompt: 
Enter the domain name = [centigram.com] ? 
Response: The domain name from your worksheet Domain names are usually in 
the form xxxxxxx.xxx, where the x’s represent alphanumeric characters. 
Refer to Chapter 
2 for more information on domain names. 
3. Set the module number that the Ethernet card was installed in. 
Select: (M) Configure a Module 
prompt: 
TCP ETHERNET MENU: 
Select: (C) Current Module Number = [l] 
Prompt: 
Current Module Number = [11-y? 
Response: The module number from your worksheet. Modules are numbered 
from 1 to 4. The Model 
70 and Model 120 servers only have one 
module, which is number 
1. 
4. Enable the Ethernet card. This allows the card to operate. If the card is disabled, 
you cannot use Unified TCP/IP to communicate with other nodes, nor can you use 
MESA-Net TCP/IP or OneView 
1.1. 
Select: (D) Enable or Disable Current Card = [Disable] 
Prompt: 
Enter the status of current Ethernet card, 
(E)nable or (D)isable = [Disable] 
Response: E to enable the Ethernet card , or 
I) to disable the Ethernet card, so it cannot be used. 
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5. Specify the Ethernet card configuration type. For more information on card 
conflguration, refer to Chapter 3. 
Select: (E) Ethernet Card Configuration = (11 
Prompt: Enter 
host Ethernet card configuration = 
[II ? 
Response: The configuration number for the Ethernet card. Valid values are 1 
and 3. 
6. Specify the node name for the Ethernet card. 
Select: (H) Node Name = [] 
Prompt: Enter the node name of the card = [I ? 
Response: The node name for the Ethernet card. A node name is prepended 
before the domain name (see Step 2) to form an address. The node 
name can contain alphanumeric characters and the underscore (J. For 
more information on node addresses, refer to Chapter 2. 
7. Specify the node II? address for the Ethernet card. 
Select: (I) Node II? Address = [] 
prompt: Enter the local IP address = [I ? 
Response: The II? address for the Ethernet card. An II’ address has the form 
nnn.nnn.nnn.nnn, where each nnn refers to a number between 0 and 
255, and the numbers are separated by periods. Refer to Chapter 2 for 
more information on II’ addresses. 
8. Specify the subnet mask for the Ethernet card. 
Select: (M) SubLet Mask = [] 
Prompt: 
Enter the subnet mask = L? ? 
Response: The subnet mask for the Ethernet card. A subnet mask is used to show 
how a subset of the network uses II? addressing. The mask has the form 
nnn.nnn.nnn.nnn, where each nnn refers to a number between 0 and 
255, and the numbers are separated by periods. Refer to Chapter 2 for 
more information on subnet masks. 
9. Specify the network number for the Ethernet card. 
Select: (N) Network Number = [] 
prompt: 
Enter the network number of the card = [I ? 
Response: The network number for the Ethernet card. Valid values are 3 through 
9; 3 is the default. If you only have one network for your server, use 3. 
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Step 
10. Specify the broadcast address for the Ethernet card. 
Select: (0) Broadcast Address = [] 
PXV?2pt: Enter the broadcast address = [] ? 
Response: The broadcast address for the Ethernet card. This is an II? address used 
for all nodes on the Ethernet network. An II’ address has the form 
nnn.nnn.nnn.nnn, where each nnn refers to a number between 0 and 
255, and the numbers are separated by periods. For more information 
on broadcast addresses, see Chapter 2. 
11. Specify the operation mode for the Ethernet card’s II? address (set in Step 7). 
‘Select: (I?) Operation Mode (Primary/Secondary) = [Secondary] 
prompt: Do you want to set this IP address as 
(P) rimary or (S) econdary = [Secondary] ? 
Response: P to set this address to primary operation mode, OY 
S to set this address to secondary mode. 
The primary II? address is the address used by the TCPlIP utilities to 
identify themselves on the network. There should be one and only one 
primary II? address on a module. If you only have one Ethernet card in 
a module, set it to operate as the primary. 
12. Specify the slot number where you installed the Ethernet card. 
Select: 
(S) Current Card Slot Number = [0] 
Prompt.- Enter the slot number of the card = 
IO1 ? 
Response: The slot nymber where the Ethernet card was installed. Refer to 
Chapter 3 for more information on the validslots to install Ethernet 
cards. 
13. Specify the gateway IP address for the Ethernet card. 
Select: (T) Gateway IP Address = [] 
Prompt: Enter the Gateway IP address = [] ? 
Response: The gateway IP address for the network. This is an IP address for a 
node that communicates with other parts of the network. An II’ address 
has the form nnn.nnn.nnn.nnn, where each nnn refers to a number 
between 0 and 255, and the numbers are separated by periods. Refer to 
Chapter 2 for more information on gateway IP addresses. Reference 
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step 
14. Enable the Ethernet card. This allows the telnet service to operate. 
Select: TELNET Configuration (Enable/Disable) = [Disabled] 
Prompt: 
Do you want TELNET service (E)nabled or 
(D)isabled = [Disabled] ? 
Response: E to enable the telnet service , or 
D to disable the telnet service, so module cannot be accessed. 
ote: The default condition is to have telnet service disabled. 
You do not need to enable telnet to use the Unified 
TCP/IP application with either the MESA-Net TCP/IP or 
the OneView I. 1 optional features. 
15. Review the configuration settings. 
Select: (W) Show System Wide TCP/IP configuration 
Response: Verify that the screen displays the Unified TCP/IP configuration 
parameters you specified. Figure 1 shows a sample of the output. Most 
items should be self-explanatory. The non-obvious items are: 
Parameter 
Host 
Card 
Mode 
Slot 
Net 
P&t 
IRQ 
Vendor Explanation 
Module number 
Configuration type (1 or 3) 
(P)rimary or (S)econdary 
Slot Number of module where card was installed 
Server Network Number 
Starting memory address 
Interrupt Number 2 
Type of card Reference 
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Sttp 
TCP/IP System Wide Host Configuration 
------~-_-------_-___________________ 
Domain name: centigram.com 
H C M S 
o a o 1 N 
s r d o e 
td ett IP Address Host Name Port Irq Vendor 
_I____--------_-___---------------------------------------------------- 
31P 6 3 129.1.250.108 alpha199 0280 10 ALTA #l 
!Iost Card Gateway Address Subnet Mask Broadcast Address 
_c~~~_---~~__------_----~~~~----~-----~------~~---~-~~--~~~~~~--~~~~~-~ 
3 
1 129.2.7.2 255.255.0.0 129.1.255.255 
Figure 1 Sample Output: Unified TCP/IP Configuration Display 
16. Exit the TCP Ethernet Menu. 
17. Repeat steps 2 through 16 for any additional Ethernet cards installed in your server. 
18. Exit the TCP/IP Network Configuration Menu. Save your configuration settings 
by exiting the Offline Configuration Menu. 
i Reference 
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							CP 
Test Unified TCP/IP C,onfiguration 
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VoiceMemo Release 6.OA and later 
This procedure explains how to test the hardware and software configuration for the Unified 
TCP/IP application. It assumes that you have already performed the following steps: 
6 Installed one or more Ethernet cards correctly (Cl? 2 149, Chapter 3) 
0 Completed one worksheet per Ethernet card (Cl? 6470) 
6 
Installed the Unified TCP/IP sofnvare (Cl? 5402) 
8 
Configured the Unified TCP/IP software (Cl’ 6471) 
You must perform this procedure once per Ethernet card installed. 
Reference 
est the Configuration 
1. Watch the boot process to see if any errors appear indicating that the Ethernet card is 
missing or is not seated properly. The messages appear after about one or two minutes. 
Some of the errors might be: 
Cm-ERR: 2 8003: LOCATE-80030: AUTO-DETECT FAILED, 
CANT DETERMINE CARD PARAMETERS 
CMN-ERR: 2 8003: ED-INIT() : ETHERNET CARD NOT LOCATED 
NETD: FAILED TO OPEN DRIVER /DEV/ETH ()[O]) 
CAUTION! 
Do an orderly shutdown of the server and turn off the server module 
before doing the next step. 
2. If any of these errors appear, remove the front cover of the CPU assembly and reseat 
the Ethernet card. If you continue to see these errors, replace the Ethernet card with 
a new one. 
3. Check the Error Log to see if the Ethernet card installation has introduced any errors. 
4. Test if the hardware and software were installed properly by using ping. Perform 
this test from another node on the network and attempt to ping the server. You 
may need help from your network administrator. Use the IP address of an Ethernet 
card you configured for the server. 
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Step 
If the test is successful, you see a message similar to the following one. 
Pinging host 129.1.11.25 
ICMP Echo Reply: TTL 60 
ICMP Echo Reply: TTL 60 
ICMP Echo Reply: TTL 60 
ICMP Echo Reply: TTL 60 
Host 129.1.11.25 replied to all 4 of the 4 pings. 
If the ping test is successful, you can assume that the network connection between 
the server and the computer you are using is working properly. If the ping test is 
unsuccessful, you will receive an error message (for example, the message might say 
that the node is unreachable). 
If the test is unsuccessful, check the physical connections between the server and the 
network, including the Ethernet cards, the cable, and the connectors. If you 
continue to have problems, consult with the network administrator at the customer 
site. Refer to Troubleshooting, below. 
5. Start a telnet session from another site to the server. Refer to Troubleshooting, 
below, if telnet does not work properly. Contact your network administrator for 
information on using telnet. 
@CD Troubleshooting Checklist 
1. Ensure the Ethernet card is firmly seated in its slot and that it is receiving power. 
2. Check the wiring connection to both the card and the wall jack or concentrator. 
3. Check that your card is configured for an RJ-45 connector. Refer to the Series G 
Technical Reference Manual for more information onyard configuration. 
4. Ensure that the wiring is within the range allowed. Refer to the Series G Technical 
Reference Manual for more information on wiring standards. 
5. Check that the green Link LED is lit. If it is not lit, check cabling of other 
computers connected to the same concentrator. If none are lit, verify that the cables 
and hub are operational. See Figure 
1. 
Reference 
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Link (green) 
Transmit/Receive (red) 
Collision (red) 
Polarity (red) 
Figure 1 LEDs on the Ethernet Card 
6. Check the red Collision LED (Figure 1, above). If it is solid red or red most of the 
time, excessive collisions are occurring on the network. Solid red can also indicate 
an incorrect cable type konfiguration. Refer to the Series G Technical Reference 
Manual for more information on card configuration. y 
7. Reach the TCP/IP Network Configuration Menu. 
8. Run a System-Wide Configuration Report. You will need this report to perform 
the next few steps. Refer to any worksheets you completed to check for 
misconfiguration. 
9. Ensure that you installed the Ethernet card(s) in the correct slot for your system, 
and that you used the correct card configuration(s). Verify all jumper settings. 
Refer to the Series 6 Technical Reference Manual for hardware configuration tables. 
IO. If you have more than one Ethernet card installed in your server, verify that each has 
a unique II’ address, and that you are using them consistently. 
11. Ensure that one, and only one card per module is set as the primary address. (The 
Mode heading shows if a card is set to Primary or secondary.) 
12. Reach the Ethernet Card Menu. Reference 
Menu Map 13 
Menu Map 13 
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