Mitel Voice Processing Solutions Instructions Manual
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r Introduction to MESA-Net 1. 2. 3. 4. 5. 6 7. 8. 9. The user addresses a message to a destination mailbox, records it, and presses X to send the message, just as if it were being sent to a mailbox on the same system. The VoiceMemo software compares the leading digit of the destination mailbox with the dialing plan, where it finds an N or a I?, indicating that the destination is a network mailbox. The VoiceMemo software then checks the Network Classes of Service (NCOS) assigned to the sender’s mailbox to see if the operation is permitted. The leading digits of the mailbox number are compared with the prefxes stored in the Digits Translation Table, where the number of the destination node is found. The VoiceMemo software checks the Network Node Table to be sure that the destination node is listed, and that access is enabled. The message is put into the message queue that is waiting to be sent to that node. The MESA-Net software checks the queue every thirty seconds to see if one of the queue thr es o s as h ld h b een reached, at which point it checks the Network Node Table for the hardware type, which provides the call setup instruction. The connection is made, and messages are sent to the destination (remote) node. The remote node uses the “digits to absorb” value to convert the mailbox 2 number in the message header to a valid local mailbox by deleting the specified number of leading digits. ? 10. The remote node checks the size of the message to be sure that it does not exceed the node’s network message limit. The remote node also checks the message size against the available space in the user’s mailbox. 11. The remote node compares the Group Class of Service (GCOS) of the sending and receiving mailboxes, if the sender’s Network Class of Service contains a feature that dictates this check. If the GCOSs match, or if they have even one group in common, the message is sent to the appropriate mailbox. 12. The receiving node converts the message timestamp (the message creation time) to local time and announces the converted time when the recipient plays the message. 1-G
San Jose User presses M to make message Enters extension 82100 User creates message Series 6 Server. . . Consults dialing plan * discovers that extensions 6eginning with “8” are network numbers Consults Digit Translation Table * matching prefix is 8 which indicates node 2 (Boston) l digits to absorb is 2 Consults Network Node Table * discovers that access to Boston is enabled Consults list of user privileges (NCOS) l discovers make operation allowed over network User hears I i i i i i i i i i i i i Consults Network Node Table * discovers the hardware type for Boston Establishes connection, sends message I i i i i i i -- i Introduction to MESA-Net Consults digits to absorb flag l deletes first 2 digits Checks Mailbox 100 * discovers mailbox is valid and not full Consults list of user privileges (GCOS) Message delivered to Mailbox 100 Boston Confims receipt of messag Message W&ting Light 51 l.5flc.w Figure l-3 Sample MESA-Net Call Flow 13. A receipt, which says that the recipient has not played the message, is sent back to the sender. If the sender keeps the receipt, MESA-Net will issue a receipt update during the first communications session established between the nodes after the recipient has played the message. The receipt update announces the time that the message was played, converted to the sender’s local time. l-7
Introduction to MESA-Net 14. If the recipient decides to answer the message, or if there is a receipt, the node number and sender’s mailbox number attached to the original message identify the destination mailbox on the originating node for return messages. Answers and receipts are not processed through the Digits Translation Table. vet-vie Tasks et Installation nfiguration l-8 The table below shows the tasks required to install and configure both MESA-Net Async and MESA-Net TCl?/IPO The tasks are marked as being either for MESA-Net TCl?/Il?, MESA-Net Async, or Both. Use this table as a roadmap to guide you during installation and configuration. Table I-1 rview of MESA-Net Tasks Task Reference information Step-by-step procedure documented in... documented in... (Both) Chapter 1, Introduction N/A Complete the pre-installation checklist for MESA-Net installation. (TCI’OI?) Install the Ethernet card VoiceMemo TO/II Inte$ace Manual CI? 2149 and CP 2150 in the VoiceMemo TCPLP Inte$ace Mama/ - (TCPIII?) Install and configure the VoiceMemo TCP/IP Interface optional feature # (TCP/II’) Install the MESA-Net TCP/IP optional feature (TCPOI?) Configure the MESA-Net TCP/IP so&are VoiceMemo TCNIP hte face Manual --A Chapter 2 MESA-Net TCP/IP Chapter 2: MESA-Net TCP/II? Cl? 6470 and CP G471 in the VoiceMemo TO/P Inte$ace Manual Cl? 5402 in Chapter 2 CI? 5718 in Chapter 2 @sync) Install the Serial 16/32 card or Smartcard and connect the cables Chapter 3 MBA-Net Async CP 3029, CP 3041 in Chapter 3 by-4 Chapter 3 CP (modem connections) Configure the local communications MESA-Net Async device
Introduction to MESA-Net iew cd et Tasks (cont.) @sync) Install MESA-Net Async and any additional optional features: . Link Enable 0 Parallel Links @syd Configure the hardware types Configure the links Configure the Network Node Table (Both) Configure the dialing plan (Both) Configure the Digits Translation Table (Both) Configure the network queue (Both) Configure the network class of service 2 (Both) Enable network messaging for user mailboxes (Both) Try making a message to a remote mailbox to maJse sure that MESA- Net is up and running. Chapter 3 MESA-Net Async Chapter 4 Configuring MESA-Net Async Hardware and Links Chapter 4 Configuring MESA-Net Async Hardware and Links Chapter 5 Configuring the Network Node Table Chapter 6 Configuring Network Addressing Chapter 6 Configuring Network Addressing Chapter 7 Configuring the Network Q ueues Chapter 8 Configuring the Network Class of Service Chapter 9 T Configuring Network Mailboxes ALP System User Guide l-9 Cl’ 5402 Cl? 5732, Cl’ 5733, cl? 5734 CP 5712,(X5715, CP 5716 Cl? 5719, CP 5720, CP 5721, CP 5722 CP 5002 in the Reference and Configuration Manual CP 5724, CP 5725, CP 5726, CP 5727 CP 5729 CP 5730 AIP System User Guide
Introduction to MESA-Net This section provides a checklist of tasks to do prior to MESA-Net installation and configuration. l-10 Note: Perform as many items on the checklist as possible two weeks before the scheduled MESA-Net installation. On the day of installation, verify that each checklist item has been done. Perform any tasks that result from the system sizing calculations performed by the sales engineer. For example, to accommodate MESA-Net resource needs, you may need to add another module, move line cards from one module to another, or add a hard drive. If you have any questions about sizing calculations, contact the sales engineer. Install VoiceMemo 6.OA or later software on the Centigram Series 6 server. Confirm that the VoiceMemo error log is free of errors. (Warnings or advisory messages are okay.) Obtain all of the necessary MESA-Net diskettes that have been properly serialized for your Centigram server: - MESA-Net Async optional feature - MESA-Net TCI?/IP optional feature - - Link Enable optional feature - Parallel Links optional feature I$ you are going to be using MESA-Net Async, verify that telephones plugged into the MESA-Net modems carQet a dial tone, can make long distance calls, and will ring when a call is received. If you are going to be using MESA-Net TCI?/II?, verify that the VoiceMemo TCI?/IP Interface optional feature and hardware have been correctly installed and configured, and that a twisted-pair lOBase-T Ethernet connection has been installed near the Series 6 server. Determine which module and slot in the Centigram server you will install the external interface card in. Depending on your company spares policy, purchase a spare external interface card (serial card or ethernet card) to avoid extended network down time if the first one fails.
Cmnect and Configure Modems for MESA-Net Async CP Page 1 of 3 VoiceMemo Release 6.OA and later This procedure describes how to set up the following modems for use with MESA-Net Async: Telebit 2500 and World Blazer @ AT&T Paradyne 38 1013820 US Robotics Courier V.34 In order to use the modem, you must also configure hardware types and links as described in Chapter 4. Step Refireme 1. Physically attach the modem to the Series 6 server, either directly to a serial port or to a serial port option. 2. Reach the Network Reports Menu. 3. Check existing hardware types to see if your modem has been configured. Select: (H) Hardware Reports rrol!tzpt: REPORT OUTPUT ROUTING CC) Console (screen) Menu Map 14 (P) console with pause (1) Printer A (F) File... (A) Append to file... (X) Exit (no report) If you need help later, type ?. COMMAND (C/P/l/F/A/X): Response: C to send the report to the console without pausing l? to send the report to the console, pausing% the screen fills, 1 to send the report to Printer A*, F to send the report to a file on the Series 6 server, A to append the report to an existing file on the Series 6 server, or X to exit report output options (no report). * This option list varies depending on server configuration. I+oT,T~: Module number on which to create hardware type (l-4): Repose: The module number where the modem is attached. After you specify a module number, the server displays the report to the output device you select. 4, Check the report to see if a hardware type was defined for your modem. Exit the Network Report menus. 5. If your modem has a hardware type specified, skip to the next step. Otherwise, CP5732, configure a hardware type. Ch. 4
cl? 5717 Page 2 of 3 VoiceMemo Release 6.OA and later Step 6. From the Network Maintenance Menu, reach the Modem Setup Menu. 7. Select the letter preceding the modem you want to configure. Sebct: (M) Modem Setup Menu Prompt: Enter Command (A/B/C/D/E/X): Response: The letter corresponding to the modem you are configuring. No f&her input is necessary. Exit the Modem Setup Menu. 8. If you are configuring the ATT, or the Telebit modem, you are done. If you are configuring the US Robotics, Concord, or Microcom modems, find the section below for your modem and follow the instructions. @D Configure the US Robotics Modern 9. Set the DIP switches as follows: SW#: 1 2 3 4 5 6 7 8 9 10 Position: Up Up Down Up Down Up Up Down Up Up Turn the modem off and on to initialize the modem settings. You can now use the modem with MESA-Net Async. Re$rence vlenu Map 13
cl? 5717 Page 3 of 3 VoiceMemo Release 6.OA and later Step Rey%-ence onfigure the Trellis ern 9. Set the DIP switches in Bank A as follows: 5W#: 1 2 3 4 5 6 7 8 Position: Up Down Up Up Up Up Up Up c MESA-Net requires that switch 5 be set to “Up.” Turn the modem off and on to initialize the modem settings. 10. Program the modem by entering the following commands to it
This chapter explains MESA-Net TCP/IP concepts and describes how to configure MESA-Net TCP/IP. Refer to the end of Chapter 1, Introduction, for an overview of all MESA-Net tasks. MESA-Net TCP/IP connects Centigram servers together using TCP/IP over 1 OBase-T Ethernet or an appropriate wide-area network. MESA-Net TCP/IP can use an existing private network, or it can send messages over a public network. The high bandwidth of Ethernet connections allows for a large volume of network traffic. MESA-Net TCP/IP requires an Ethernet card and the VoiceMemo TCP/IP Interface optional feature. VoiceMemo TCP/II? Interface optional feature If you have not already done so, install the hardware and software and configure the VoiceMemo TCP/IP Interface optional feature by following the instructions in the VhiceMemo TCP/IP hte$zce MarzuaL. The rest of the information in this chapter assumes that you have completed those prerequisite steps. ar re MESA-Net TCP/IP uses an Ethernet card (the EtherTPI-16+T) and misted-pair Ethernet cable for MESA-Net communications. For completereference information about the Ethernet card and cable, refer to the Centigram .L?erieJ G TecbrzicaZ Reference ManuaL. For step-by-step instructions on installing the Ethernet Card and on connecting the Centigram server to Ethernet cable, refer to the VbiceMemo TCP/iJ’ Inteq%ce MannaL. e MESA-Net TCP/IP uses certain information that is configured in the VoiceMemo TCP/IP Interface optional feature. You must be familiar with this information and you must have configured the VoiceMemo TCP/IP interface before starting to configure MESA-Net TCP/IP. Th is information, which is described in detail in the VoiceMemo TCP/IP he$ace Manual, is: Module Number and Slot Number where the ethernet card is installed e The Operation Mode of the card, either primary or secondary 0 Whether the card is enabled or disable the Ethernet Card Ethernet Card Configuration (either Ethernet 1 or Ethernet 3) 0 Domain Name Node Name 2-l