Mitel Voice Processing Solutions Instructions Manual

							Hardware Installation and Configuration 
ar 
The Ethernet card cannot coexist in the same module with the following cards 
because of interrupt conflicts: 
e Smartcard (2,4, or 8 port serial card) 
a 
PROSE TTS card 
Do not include an Ethernet card in the same module as any of the above cards. 
nfiguring the Hardware 
This section shows how you must configure the Ethernet to use the Unified TCP/IP 
optional feature successfully. 
Configuring the Ethernet Card 
There are two different ways to configure an Ethernet card with the Unified TCP/IP 
optional feature. These configurations are designated as either “Ethernet 
1” or 
“Ethernet 3 .” 
The Ethernet cards are configured by Centigram and you should 
check with your sales representative to ensure you have the correct card for your 
server configuration. Refer to the Series 6 Technical Reference Manual for more 
information on Ethernet card configuration, how they differ, and which to use in 
your server. 
Fault tolerance is configured by installing the Unified TCP/Il? option in at least two 
modules. If one module fails, another-module could take over, and all TCP/IP 
commands server-wide would be directed to the other module. You can also install 
two Ethernet cards in the same module, provided you configure the cards correctly. 
Refer to Chapter 4 for more information. 
At this time there is no CSO (Continuous System Operation) transfer between 
Ethernet cards. This capability will be supported in future releases. In addition, 
neither OneView 1.1 nor MESA-Net TCP/IP 
are capable of handling the live 
transfer from one Ethernet card to another. 
One Ethernet card can handle all TCP/IP network traffic for a server, including both 
the OneView and MESA-Net applications. You might need more cards if your 
server handles a large number of messages. 
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Task Procedure 
Install Ethernet Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cl? 2149 
Connect the Server to the Network . . 
_ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . cl? 2150 
Shut Down a Server . . . . . . .._......................................................................... Cl? 5700 
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							Install the EtherTPI-lG+T Ethernet Card 
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This procedure describes how to install the Alta EtherTPI- 16+T Ethernet card in a 
Series 6 server for use with the Unified TCPlIP optional feature. 
ote: You perform diagnostic and troubleshooting tasks after you install and 
configure Unified TCPlIP on the server. See CP 6472, “Test Unified 
Step TCP/IP Configuration,” in Chpater 4, for instructions. 
1. Make sure that you are wearing an electrostatic discharge (ESD) strap. 
2. Do an orderly shutdown of the server (or module in a multi-module system), making 
certain to turn off the power to the module in which you want to install the Ethernet 
card. 
CAUTION! 
Do an orderly shutdown of the server and turn off the server module 
before doing the next steps. 
3. Remove the front cover of the CPU assembly. 
4. Carefully remove the Ethernet card from its ESD envelope and place the card on an 
anti-static surface. 
5. Ensure that you have the correct card for your system’s configuration (Ethernet 
1 or 
Ethernet 3). Refer to the 
Series G Technical Reference Manual for further information 
on card configuration. 
6. Insert the card into the appropriate backplane slot and make sure that the card is 
firmly seated on the bkkplane connector. Tighten the card’s retaining screw. 
-rbr 
7. Replace the front cover of the CPU assembly. 
8. Restore power to your server (or module in a multi-module system) and allow the 
system software to start up. 
Reference 
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Figure ‘I 
Alta EtherTPI-16+T Ethernet Card 
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							Connect the Server to the Network Page 1 of 2 
VoiceMemo Release 6.OA and later 
This procedure tells you how to connect the Ethernet card in the Series 6 server to the 
Ethernet network, using twisted-pair cable. 
ote: The network administrator must pull cable to the server and provide you with a 
Step network connection before you perform this procedure. 
(QTJ) 
onnect Ethernet 
to iste 
1. Insert the modular plug shown in Figure 1 into the RJ-45 port on the Ethernet 
card. 
Ethernet Card 
b 
 
/ 
, RJ-45 port 
, RJ-45 connector 
Twisted-pair cable - 
 LEDs 
Figure 1 Connecting Ethernet a& to Twisted-pair Cable 
2. Verify the connection by observing the green link integrity LED on the Ethernet card 
(see Figure 2). When a valid connection exists, the LED on the card and the 
corresponding LED on the network concentrator are lit. (The network administrator 
verifies the network connection.) Reference 
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Step 
Link (green) 
TransmitlReceive (red) 
Collision (red) 
Polarity (red) 
Figure 2 LEDs on Ethernet Card 
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Reference 
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							CP 
Shut Down a Server 
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VoiceMemo Release 6.OA and later 
This procedure describes how to shut down a module or an entire Series 6 server. You 
should use this procedure before turning off the power to a module, as the shutdown 
command halts call processing in a clean and orderly fashion. 
G! 
You should follow the policies of the site to warn users prior to the server 
shutdown. This process removes the server from call processing. Centigram 
recommends that you perform this procedure only during periods of low call 
traffic. 
Step Reference 
1. Reach the System Maintenance Menu. 
2. Execute a shutdown command. 
Select: (S) System Shutdown 
0 The server displays the status of each line and the lengths of the message 
indicator request queues. 
Prompt: 
WARNING! ! This will terminate call processing. 
Wee shutdown if you really want to do this. 
Response: shutdown Menu Map 
1 
3. If you have a multi-module system, specify which modules to shut down. 
Prompt: 
modules to shutdown: 
Response: a for all modules, or the number of a specific module (1, 2, 3, or 4). 
You can selfct multiple modules by entering the IDS separated by 
commas (3,4), or a range by using a hyphenJ2-4). 
0 The server displays the status of each line of the specified modules as “idle,” 
“active,” or “stopped,” and updates the status every minute until all lines are 
stopped. The server stops any calls still in progress after five minutes. 
4. If you are executing a server shutdown, wait for the message waiting queue to clear. 
If you are executing a module shurdown on a multi-module server, do not wait for 
the message waiting queue to clear. 
Prompt: 
Wait for message waiting queues to be empty? 
Response: Y to wait for the queue to clear, or 
N to continue immediately with the shutdown. 
5. When the server has taken all lines of the specified modules off-hook, it continues 
by asking if a verify is to be executed. 
J’romp~: 
Perform Offline System Verification? (Y/N): 
Response: Y to execute the verify, or 
N to skip verify and continue with the shutdown. 
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Step 
6. Specify if changes to the status of each module are to be made. 
prompt: 
Enable or Disable Modules? 
Response: Y to change the status of modules, OY 
N to keep the module status the same and continue at step 
11 
7. Ifyou answered yes in step 6, achartwiththe~~ofeachmoduleisdisplayedandthenthe 
Module Maintenance Menu is displayed. 
8. Enable a module, if necessary: 
Select: (E) ENABLE a module 
prompt: Which Module? 
Response: The number of the module. 
9. Disable a module, if necessary: 
Select: (D) DISABLE a module 
prompt: Which Module? 
Response: The number of the module. If you are disabling multiple modules, 
disable the module attached to the console last. 
prompt: 
type disable to confirm your request: 
Response: disable 
If you are disabling multiple modules, repeat step 9. 
If the status of the module attached to the console was changed to disabled, the 
balance of this procedure is not seen, due to the module resetting. The console then 
resets to the Mainte!rance From Hard Disk Menu. 
10. When you are done configuring the modules, exit the menu. 
11. The server completes the shutdown. 
f’rompt: 
***SHUTDOWN COMPLETE**** 
The System Maintenance Menu is displayed. You can now either reboot the 
module(s) or remove power to the module(s). Reference  
						

							: 
.’ 
This chapter covers reference information relating to the Unified TCP/IP software, 
including installation and configuration. Refer to the Task List for step-by-step 
instructions on software installation and configuration. 
in 
e ie re 
This section provides an overview on installing the Unified TCP/IP software on your 
Series 6 server. 
Note: For complete step-by-step directions, refer to the procedures at the 
end of this chapter. 
Installing the Unified TCP/IP Optional 
You install the Unified TCP/IP software as an optional feature, using the service 
procedure. You are prompted to insert the Unified TCP/IP optional feature 
diskettes. After you install the software, you can configure Unified TCP/IP at any 
point. 
n n- 
ote: For complete step-by-step directions, refer to the procedures at the 
end of this chapter. 
To configure the Unified TCP/IP sof%are, you need a list of II’ addresses and host 
names. You also must have already installed the software as described in the above 
section. 
Complete one worksheet per Ethernet card before configuring the application. Refer 
to Table 4-l for help with the parameters. You should consult with your network 
administrator to obtain appropriate II? addresses. Once you have completed your 
worksheet(s), you can configure the application. Configuration takes place in the 
Offline Configuration Menu. 
If you are installing more than one Ethernet card on 
your server, you must perform the software configuration for each card. 
A sample worksheet is shown in Figure 4- 1. A blank worksheet, which you can use 
to make copies, is in the next section after this chapter. 
4-l