Mitel Voice Processing Solutions Instructions Manual

							About This Manual 
rocedures 1 Page I of 1 
VoiceMemo Release 6.OA and later 
Message Delivery Configuration . . . .._.................................................... CP 3337 
Procedures follow the task list in the Reference chapter. Follow the steps in 
Centigram Procedures (Us) to accomplish the desired tasks. Readers familiar with a 
Centigram Series 6 server can use the CPs as a checklist if desired, while readers new 
to a Centigram Series 6 server can use CPs for step-by-step instructions. 
A reference column in each CP contains pointers, when necessary, to supplemental 
information such as another procedure, another manual, a technical reference, or a 
menu map. 
Each CP is numbered for document identification and referencing; numbering does 
not indicate a sequence of performance. A numerical list of all CPs in this manual is 
also provided. It gives each CP’s title, Chapter number, and which other procedures 
either call it or are called by it. “* 
Menu Maps and Other Navigation Aids 
Most of the documents in the new Centigram Series 6 document library have menu 
maps. You can refer to these document navigation aids at any point to help you 
reach a menu. In this manual, you will also find a glossary of Centigram, 
telecommunications, and telephony terms that pertain to TCP/IP. And don’t 
overlook the index; it is the fastest way to find all references to a specific topic. 
. . 
VIII  
						

							About This Manual 
You will find blank worksheets in the back of this manual. Instructions for 
completing the worksheets are in the Reference chapters. Many of the CPs assume 
you have completed the appropriate worksheet. 
S n 
The procedures in this manual use the following conventions to describe how you 
enter Unified TCP/IP configuration information and how information is displayed 
on the Centigram Series 6 server console: 
Press 
Enter Press the Enter key. For example, “Press Enter if the current 
number is correct.” On some keyboards, this key is labeled 
“Return” or has a return arrow 
(J) on it. 
Enter Type the text shown, then press the Enter key. For example, “Enter 
the line 
number (l-24)” means type a number from .l through 24, 
and then press the Enter key. 
bold Words or characters in bold type indicate either a value to be 
entered by you exactly as shown or, when used to indicate a variable 
entry, describe the type of value to be supplied by you. See example 
above. 
What you select from 
2 
a displayed menu A displayed prompt 
/ “I^ for information 
/ 
S&CL- (G) Current Group / 
Pmrnpt: Enter a group number = 
Response: Number of the line group (1-24) to be used for the application. 
 
 
What you enter in 
response to the prompt 
ote: 
Unless otherwise stated, press Enter after each response you enter, 
iX  
						

							About This Manual 
er 
Reader advisories used in this manual are shown below. 
ate: Information especially useful in relation to this procedure. 
Information that helps you prevent equipment or software 
damage. 
CAUTION! 
CAUTION! 
Information that helps you avoid electrostatic discharge 
(ESD) damage to the equipment. 
X 
WARNING! 
Information that helps you prevent an interruption to 
telecommunications traffic. 
WARNING! 
A hazard that can cause you personal injury. 
DANGER! 
Warns of a condition that could severely injure or kill you.  
						

							About This Manual 
This manual assumes that you are familiar with using a console and keyboard. This 
section describes how to use the Centigram Series 6 server effectively. 
nsole Tips and Techniques 
The tips and techniques offered in the following paragraphs can make configuration 
entry sessions at the Centigram Series 6 server maintenance console more productive. 
iewing enus 
When you finish entering a value for a parameter, the server displays an 
abbreviated form of the current menu, called the “short menu.” To view 
the complete current menu when a short menu is displayed, just press 
Enter. 
e To return to the Main Menu from any VoiceMemo application 
configuration menu, press X (Exit), until the Main Menu appears. 
ccepting Defaults 
e To accept a default displayed in a prompt, just press Enter. 
e To accept a default displayed in a menu, no action is necessary. 
Avoiding Automatic Exit 
CAUTION! 
The Centigram Series 6 server “times out” after 15 minutes. 
This means that if you & not enter anything at the console for 
15 minutes, the server automatically exits from the current 
program. When this happens, all work that has not been saved 
on the disk is lost. 
To avoid being timed out and losing your work, follow these steps: 
1. When you need time to think, write down the name of the current menu. 
2. Exit to the (server) Main Menu. 
3. When you want to continue your work, enter the appropriate menu 
options to regain your place. 
xi  
						

							About This Manual 
xii If you find that the Centigram Series 6 server has timed out, follow the steps below. 
If your screen is blank, press any key to reactivate the screen and then continue with 
these steps. 
1. Press any key to start the login sequence. 
2. Enter your user ID and password (if requested). 
3. Starting from the Main Menu, enter menu options to proceed to the menu 
from which the server timed out. 
4. Reenter data as needed to regain lost work. 
Quitting an Entry Session 
At any point during entry of offline or online parameters, you can quit. Quitting 
discards all parameter entries you have made and leaves the VoiceMemo application 
configuration the way it was before you started entering parameters. 
To quit from the VoiceMemo Configuration Offline or Online Menu: 
Select: (OJ Quit -- Forget Changes 
prompt: 
Quit and forget changes? (y/n) = 
Response: Y to return to the VoiceMemo Configuration Main Menu. 
Shortcut Commands 
You can use the Ctrl (Control) key or the / (slash) key while simultaneously pressing 
another key to execute shortcut commands at an Centigram Series 6 server 
maintenance console. 
To do this... 
‘“( 
Activate a timed-out console. u 
From the offline or online menus, or FCOS, LCOS, 
GCOS menus, return to the VoiceMemo 
Configuration Menu and save any entries. 
From the offline or online menus, or FCOS, LCOS, 
GCOS menus, return to the VoiceMemo 
Configuration Menu without saving any entries. 
Stop scrolling a displayed report. 
Resume scrolling a displayed report. 
Return to the VoiceMemo application when a # or $ 
prompt is displayed. 
Type... 
my key 
lx 
my 
Ctrl-s 
Cd-Q 
Ctrl-D OY 
type exit  
						

							This manual describes the Unified TCP/IP optional feature for the Series 6 
Communications Server using VoiceMemo software. The Unified TCP/IP option 
allows you to connect the server to an Ethernet TCP/IP network using an Ethernet 
card and TCP/IP software. Each server module can support two Ethernet cards. 
Unified TCP/IP requires VoiceMemo sofnvare release 6.OA or later. 
Two other Centigram products are dependent on the Unified TCP/IP application in 
order to function. Unified TCP/IP is required to implement both the OneView 1.1 
optional feature and the MESA-Net TCP/IP optional feature for VoiceMemo 
Release 6.0. Use this manual for Unified TCP/IP h ar d ware and software installation 
and configuration. Refer to the respective manuals for these products once you have 
the Unified TCP/IP application working. 
rk 
One use of Unified TCP/IP is to connect your server onto an existing corporate 
network. Figure 1-l shows how the Series 6 server is incorporated into an existing 
Ethernet network. 
2 UNIX Personal 
aorkstation computer 
. . . Network Cabling 
Figure l-l The Series 6 Server on an Ethernet 
l-1  
						

							Introduction to Unified TCP/IP 
TCP/IP stands for Transmission Control Protocol/Internet Protocol. It is a suite of 
communications protocols used to link computers over many types of networks, 
including Ethernet networks. Its features include: 
e Open standards, independent of vendor, hardware, and operating 
systems 
@ 
Wide support and usage 
e Integration in many different network types 
e Common addressing method so a device can be recognized by any other 
device 
. 
Standardized application protocols for user services 
The protocol stack has four layers: Network Interface (physical network access), 
Internet (routing across internetworks), Transport (connectivity between data source 
and destination), and Application (user programs and utilities). 
For more information on TCP/IP, refer to Chapter 2. Refer to Chapter 4 for 
information specific to the QNX 4.2 TCP/IP implementation and the Series 6 
server. 
Ethernet is a type of Local Area Network (LAN) with various data transmission 
speedy including ten megabits per second. Devices on the network communicate 
using thick coaxial, thin coaxial, or tw&ted pair cable or wire. Communications at 
ten megabits per second are covered by the lOBaseS, 1 OBase2 and IOBase-T 
standards respectively. If a data packet is sent by one device and it collides with 
another message, the Ethernet protocol dictates that each message is discarded, and 
then both are sent again after a random delay. 
The Ethernet card used in the Unified TCP/IP option is made by Alta. 
Refer to 
Chapter 3 for information about the hardware options and how to install the 
Unified TCP/IP hardware. 
1-2  
						

							r 
Introduction to Unified TCP/IP 
You configure the Unified TCP/IP 
the instructions in the procedures. option by installing the software and following 
Refer to Chapter 4 for information about Unified 
TCP/IP installation and configuration. 
l-3  
						

							Overview of TCP/IP 
Class Bits 
Bits in the first octet identify address classes - the first bit identifies Class A, the first 
two bits identify Class B, and the first three bits identify Class C. Table 2-2 shows 
the class bits for address classes A, B, and C. Examine the figures in the table to see 
how the use of class bits affects the number of usable network numbers. 
Table 2-2 Class Bits and Network 
Class Class Bit 
A 0 
B 10 
C 
110 
Network Bits 
Class A uses the first octet for network numbers. Numbers 1 to 126 are the usable 
network numbers. All addresses from 127.0.0.0 through 127.255.255.255 are 
reserved for local software loopback tests. Class B uses octets one and two for 
network numbers. Usable network numbers are 128.1 through 191.254. The 
number 255 is reserved for broadcasts. Class C uses octets one, two, and three for 
network numbers. Usable network numbers are 192.0.1 through 223.255.254. 
Table 2-3 shows the relationship between classes and the network bits. 
Table 2-3 Network Bits 
r 
2 
Class 
Host Bits 
Network. 
Bits 
7 
14 
21 
I 
First Usable 
Netwd # 
1 
128.1 
192.0.1 Last Usable 
Network # 
126 
191.254 
223.255.254 
The rest of the II’ address identifies the host. Table 2-4 shows the classes of II? 
format addresses, expressed in bits. The illustration column shows the II? address 
format, in bits, where n is the network portion of the address and h (italicized) is the 
host portion. 
2-4  
						

							Overview of TCPlIP 
ddress Format ( 
First 
Class Bits 
Onnnnnnnhhhhhhhhhhhhhhhhhhhhhhhh 
14 / 16 / lonnnnnnnnnnnnnnhhhhhhhhhhhhhhhh 
21 
1 8 llonnnnnnnnnnnnnnnnnnnnnhhhhhhhh 
Table 2-5 shows the same information as the above table, presented in octet format. 
As in the previous table, the host portion of the address is in italics. 
able 
Example 
(decimal) 
26.104.0.19 
128.66.12.1 
192.178.16.1 
Reserved Addresses 
Certain addresses are reserved, which means they are not available as host address 
IDS. A!n example is addresses with a fir&t octet above 223. Another is the Class A 
addresses 0 and 127; 0 is the default route, which is used to simplify routing 
information. 127 is the loopback address, which allows the local host to be 
addressed as if it were a remote host. You use these addresses when configuring any 
host. 
In all address classes, host numbers 0 and 255 are reserved. When all host bits are 0, 
the address identifies the network. These addresses, such as 128.66.0.0, are used in 
routing table listings. If all host bits are 1, the address is a broadcast address and 
sends datagrams to all hosts on one network (for example, 128.66.255.255). 
ote: _ IP addresses are assigned to a network interface, not a computer 
system. Some devices have more than one II? address because they 
are connected to more than one network. 
2-5