Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide
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Page 371
Peripheral Equipment Troubleshooting Procedures 3. If periodic ‘opens’ in loop current are experienced during call progression through a central office, and disconnect timing has been set for a short interval, loop disconnects may cause the trunk to drop. In such cases, the timing should be increased one step at a time, until the calls are no longer dropped. 4. When the system detects a trunk protocol failure, it removes the affected trunk circuit from service. Trunk protocol failures may indicate...
Page 372
Troubleshooting Table 3-6 Trunk Voltage and Loop Current Readings Circuit E&M(Typel) LS/GS (Loop Start) LS/GS (Ground Start) DID Loop/Tie Idle Seized Tip to grid = 0 V Tip to grid = 0 V Ring to gnd = 0 V Ring to gnd = 0 V Tip to Ring = 0 V Tip to Ring = 0 V E lead = -48 V E lead = 0 V M lead = 0 V M lead = -48 V E to M lead = 48 V E to M lead = -48 V I loop = OmA I loop = OmA Tip to gnd = 0 V Tiptognd=-14Vto-22V Ring to gnd = -48 V Ring to gnd = -34 V to -26 ,V Tip to Ring = -48 V Tip to...
Page 373
Peripheral Equipment Troubleshooting Procedures MUSIC ON HOLD/PAGER MODULE RECEIVER/RELAY MODULE - SWITCH , E&M TRUNK on - 0 0 0 0 UNIVERSAL CARD LED’s w MODULE 4 -ALARM Figure 3-2 E&M Trunk Module With Universal Card March 1997 Issue 1 Revision 0 3-7
Page 374
Troubleshooting Supplemental E&M Trunk Card Troubleshooting Procedures Table 3-7 Supplemental E&M Trunk Troubleshooting Procedures Step Action Description / Follow-Up 1. Perform General Trunk procedures in l Go to step 2. Table 3-5. 2. Disconnect the affected circuits from the l GO to step 3. cross-connect field. 3. IDLE STATE TEST - connect voltmeter be- * If not -48 V, replace E&M card, or E&M tween -48V and the M lead. Reading should module and/or Universal Card. Otherwise, be -48V (see...
Page 375
Peripheral Equipment Troubleshooting Procedures Table 3-8 Supplemental DID / Loop-Tie Trunk TroubleshooGng Procedures (continued) Step Action Description / Follow-Up 2. Disconnect the affected circuits from the l &I to Step 3. cross-connect field. 3. 4. 5. 6. 7. 8. Connect the butt-set across the Tip and Ring l If not, replace card; if fault persists, of the trunk circuit - the circuit indicator possible control problem - go to step 9. should light when the butt-set goes off-hook l...
Page 376
Troubleshooting PBXE&M CROSS-CONNECT FIELD TRANSMISSION /SIGNALING BUTT-SET Figure 3-3 E&M Type 1 Trunk Testing PBX DID/TIE TRUNK CIRCUIT CROSS-CONNECT FIELD - TO CENTWL OFFICE VOLTMETER BUT-SET cc0057 3-10 Figure 3-4 Loop Trunk Testing Issue 1 Revision 0 March 1997
Page 377
Peripheral Equipment Troubleshooting Procedures Tl Trunk The Tl Trunk Card provides an interface between the system and external digital trunk facilities. Each card contains one 24 channel interface. The Tl Trunk Card must be installed in a high power card slot. Table 3-9 Tl Trunk Card Troubleshooting Summary Step Possible Malfunction Source 1. Faulty external equipment or far end. 2. Tl card not installed in proper slot. Note: with two Tl Trunk Cards in a bay, they must be in slots 5 and 6 and...
Page 378
Troubleshooting 450 to 655 ft; set S5, S6, S7 CLOSED; Sl-S4, S8 OPEN. These switch settings ail assume 22 gauge wire. Universal Card 3.2 The Universal Card is used for several applications. Refer to procedures for the spe- cific application; i.e.: l DTMF Receivers / Relays l Music-on-Hold l Loudspeaker / Pager l E&M Trunks (see Trunk Cards - General). DTMF Receivers / Relay The DTMF Receiver module is installed on the Universal Card. The module can be used as a DTMF receiver (4 circuits)...
Page 379
Peripheral Equipment Troubleshooting Procedures 4. A simple test for a relay circuit is: (a) disconnect the relay from external equipment at the cross-connect field; (b) connect ohmmeter across relay leads - an open circuit should be read when the relay is open. If not, there is a problem with the module. Music-on-Hold (MOH) The Music-on-Hold / Pager module interfaces the system to an external music source for MOH. The module is installed on the Universal Card. See the Engjneering /nfo~-/?Wiofl...
Page 380
Troubleshooting Step Possible Malfunction Source I. 2. 3. 4. !!I. 6. 7. 8. 9. 3-14 Issue 1 Revision 0 March 1997 Table 3-12 Pager Troubleshooting Summary Faulty paging equipment. Faulty connection between the paging equipment and the cross-connect field. Faulty connection between the cross-connect field and the system. Faulty CDE programming; likely forms: l System Configuration l Miscellaneous System Ports l COS Define l Call Rerouting Table. Faulty or improperly installed MOH /...