Mitel SX 200 ML PABX Instructions Guide
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Page 321
Features Toll Control Description Conditions Programming Operation The toll control feature forms part of the automatic route selection (Al%) feature. It allows the PABX to restrict external calls placed by designated groups of extensions. This may mean denying all outside calls, denying calls to specific locations, denying calls over expensive routes, or any combination of these. See Automatic Route Selection (ARS) and Class of Restriction (COR) in this section; note that this is not key...
Page 322
Features Description 13 - Busy Tone This tone is heard when: l a busy device is reached and campon to the device is not allowed (device type, COS options, etc.) l during campon to a busy device l devices are busy when a feature is accessed such as paging. 2-282 14 - Special Busy Tone This tone is heard by the calling party when a busy device is reached and campon to the device is allowed, Only some types of external callers receive this tone; see Campon. 15 - Standard Ringback Tone This tone...
Page 323
Features 26 - Trunk Camp-on Double Beep Tone This tone is heard by an extension when an external call or the attendant camps onto the extension; see Campon Warning Tone. 27 - ARS Warning Tone This tone is heard when an expensive route is accessed in ARS; see Expensive Route Warning. 28 - ARS Dial Tone This tone is heard if dial tone is supplied from ARS during an outbound call. Refer to the Automatk Route Se/ection and To// Contra/ Practice. 29 - Override Warning Tone This tone is heard by...
Page 324
Features Description Tone Plans Description Numerous tones can be generated when dialing telephone numbers in North America. To accommodate these, the system loads the North American tone plan from the PCMCIA Flash card. Refer to CaI Progress Tones, in the Engineerhg hformation Practice, for details of North American tone plans. Conditions None. Programming Tone plans are selected via System Option 60 (Tone Plan) in CDE Form 04 (System Options and Timers). Operation None. Traffic Measurement...
Page 325
Features Transfer Description This feature allows a telephone user, on an established call, to put the call on consultation hold, dial a third party, and transfer the second party to the third party. The transfer can be done before the third party answers, after the third party answers, or if the third party is busy (Transfer Into Campon). A SUf ERSETtelephone user can consult privately with each party using the Swap feature (see &~a~) and then form a conference or perform a transfer. The user...
Page 326
Features Description l A call cannot be put on consultation hold if: - the party is an attendant, - the call has an incoming trunk in it and the Flash on Incoming Trunk feature is enabled (the same applies for outgoing trunks), - the call is on a private trunk line, - there is a party in the call using the ADD HELD feature enabled, - a party in the call is holding the call, - an extension in the call has the Non-Busy Extension feature, - the call is ringing back one of the parties in the call...
Page 327
Features SUPERSE~ 470 and SUPERSET 420 Telephones: On an established call: l Press the TRANS/CONF key - transfer dial tone is returned, the current party (second party) is on Consultation Hold and hears music, if provided. l Dial the number of the third party. l Replace the handset, or, If desired, wait for the third party to answer and provide an introduction (if the number is busy or does not answer, press the CANCEL key to return to the held call). l If desired, switch between parties by...
Page 328
Features Description l This is the same tone used for discriminating dial tone. Programming Enable COS Option 251, Transfer Dial Tone for the extension. Operation Establish a call. Place call on consultation hold. Transfer dial tone is returned to indicate consultation hold. Transfer Security (Recall) Description This feature is designed to prevent the dropping of mishandled calls. If an extension, during transfer, hangs up before completing dialing, or if the transfer is not allowed, the call...
Page 329
Features Trunk Answer From Any Station (TAFAS) Description This feature allows the user to answer incoming calls appearing at common alerting devices (night bells). The user can answer calls for a single tenant or for all tenants in the system. The answering extension can then invoke any feature associated with the incoming call that is normally available at that extension. TAFAS can also be used to answer certain calls which ring at the console during the day. Conditions The following conditions...
Page 330
Features Description SUfJERSE~ 410 and SUPERSE~ 420 Telephones: To answer a TAFAS call (in the local Tenant group) or any TAFAS call: l When the alerting device is heard, go off-hook. l Press the NIGHT ANSWER feature key. The incoming call is now connected to the extension. SUPERSET 430 Telephones: To answer a TAFAS call (in the local Tenant group) or any TAFAS call: l When the alerting device is heard, go off-hook, l Press the NIGHT ANSWER softkey. The incoming call is now connected to the...