Mitel SX 200 ML PABX Instructions Guide

Features 
Operation Industry-standard Telephones: 
March 1997 To send a message signal to a busy or unanswered set: 
l Dial the Send Message access code. 
l Dial I to activate the message waiting signal. 
l Dial the extension number. 
l Dial tone is returned. Re-order tone is returned if the other telephone 
cannot receive messages. 
To cancel a message signal previously sent: 
l Dial the Send Message access code. 
l Dial 2 to cancel the message waiting signal. 
l Dial the extension number. 
l Dial tone...

Features Description 
To cancel a message waiting signal at your set: 
l Press the MESSAGE key. You automatically ring the extension of the 
person that left the message signal. 
l If the extension is busy or there is no answer, press the MESSAGE key 
again to cancel the message waiting signal at your set, and send a 
message signal back to the station that sent the original signal. 
SUPERSET 420 Telephones: 
To send a message waiting signal: 
l Press the MESSAGE key if you receive busy or no answer when...

Features 
The message LED flashes whenever the telephone is idle and has a 
message waiting for it. Also, the second line of the LCD shows on the right 
the number of messages waiting; e.g., < I MSG >. 
To read the messages: 
l If engaged in a call, press the SUPERKEY. 
l Press the MESSAGING softkey; the top line of the LCD shows the 
number of messages waiting. 
l Press the READ MSG softkey. The LCD second line shows the 
extension number and the time of the call. 
l Press the CALL’ softkey to call the...

Features Description 
Refer to the /rWa//a~io~~ /~~o~-ma~ion /?&ice, for location of correct leads 
and proper interface to the sending equipment. 
Other types of meter pulses common in the telephone industry include 
5OHz 12 kHz, and 16 kHz type pulses. Detection of these types requires 
the addition of an external interface which converts these pulses to a ground 
signal which is then applied to the XT Lead for the analog CO Trunks, or 
to the M or MM lead for the Digital LS/GS trunks (for Digital...

Features 
Conditions The M/.UVKdata module is positioned beside or under the user’s 
SUPERSET 4 10, SUPERSET 420, 
or SLJPERSET 430 telephone, and 
connects to a modular jack located on the base of the telephone. The 
RS-232 device connects to a DB-25 pin connector on the AU/A/Kdata 
module. A 9 Vat wall-mount power supply provides power to the AU/AK 
data module. 
There are three indicator lamps and two buttons on the front plate: 
l POWER indicator lamp - on steady when the MU’VKdata module is...

Features Description 
l You must program hunt groups that are used with MAI applications as 
Recall Appearance Back to Originating Set (RABTOS) type hunt 
groups. For example, if you want to program several Call Center 
Manager (CCM) Attendants into a hunt group, you must specify the hunt 
group as a RABTOS hunt group in CDE Form 17 (Hunt Groups). 
l A data circuit descriptor must be set up for the MAI port. This is done 
in Form 11 (Data Circuit Descriptors). Only three fields require 
modification: 
-...

Features 
Any console in a particular tenant group can switch that tenant group to 
Night Service or to Day Service; see Attendant Night/Day Switching. 
Conditions 
Programming 
Operation See Tenanting, Recall, and Console LDN Keys; see also Attendant 
Transparent Multi-console Operation. 
The following conditions apply to this feature: 
l When a call appears at more than one console, the first console to 
answer is connected to the call; other consoles stop being alerted for 
this call. 
l There is a...

Features Description 
Names 
Description The system programmer can assign names to extensions, classes of 
service, tenants, trunks, trunk groups, ACD paths, ACD positions, ACD 
agent groups, and hunt groups. SUPERSET 420 or SUPERSET 430 
telephone users can program their name from their set. 
Conditions The following conditions apply to this feature: 
. 
. 
. 
. 
. 
. 
. 
. 
. 
. 
. Trunk, trunk group, ACD path, ACD agent group, tenant, and class of 
service names can be up to 8 characters long....

Features 
Operation SW% RSET 420 Telephones: 
To program a new name or change an existing name: 
l Press SUPERKEY. 
l Press the NO softkey until NAME? appears in the display. 
l Press the YES softkey 
- If a name isn’t currently programmed, ENTER NAME appears in 
the display. 
- If a name is programmed, the name is displayed. Press the 
CHANGE softkey. ENTER NAME appears in the display. 
Enter the name using the telephone keypad. Above each key are printed 
its associated letters, e.g., the “2” key has...

Features Description 
through the letters again. When the desired letter is displayed, enter it by 
pressing the + softkey or by entering the next letter, if it is on a different 
key. (The + key is also used to enter spaces). Follow the same procedure 
to find and enter the other letters in the name. If an error is made, press 
the + softkey to back up and change a letter. 
Telephone keys I, *, 0 and # are not marked with all the characters they 
can enter. They are as follows: 
KeY Characters 
1 ! ? %...