Mitel SX 200 ML PABX Instructions Guide

Features 
l Once the held party starts ringing the holding set, the Call Hold Retrieve 
feature access code no longer picks up the held party because it is 
ringing the holding party. The Directed Call Pickup feature can then be 
used. 
l Recall no answer is operational when the held party rings the holding 
set. 
l If a party held by an industry-standard telephone attempts to ring the 
holding telephone, while the holding telephone is busy, then a recall is 
performed. See Recall. 
l The Do Not Disturb...

Features Description 
Operation Operation varies depending upon the type of device as described below. 
Industry-Standard Telephones: 
To place a call on hold: 
l Flash the switch-hook. 
Transfer dial tone is returned. 
l Dial the Call Hold code. 
l Dial tone is returned. 
The caller is held and hears music, if provided. The extension may make 
or receive calls or access features in the normal manner. 
To retrieve the call locally: 
l Obtain dial tone. 
l Dial the Call Hold Retrieve - Local access code....

Features 
l The set may select another line to make calls or to access features in 
the normal manner, or hang up. 
To retrieve the call at a SUPERSETtelephone that has an appearance of 
the held line: 
l Press the line select key associated with the call on hold. The call is 
connected to the remote set. 
The set user can add a call on hold to another line to form a conference or 
to move an established call from one line to another; see Add Held. 
To retrieve the call at a SUPERSETtelephone that does...

Features Description 
Hot Line 
Description Individual telephones can be programmed through CDE as hot lines. When 
a hot line telephone goes off-hook, the system automatically dials a 
pre-programmed number (internal or external). The number is specified as 
the call forwarding destination for that extension. 
Conditions The following conditions apply to this feature: 
The extension must be programmed as a Manual Line. 
Manual Line and Automatic Callback are mutually exclusive. 
The extension must have...

Features 
l 13 - Auto Wakeup Print 
. 
14 - Auto Wakeup Music 
l 23 - Message Register Count Additional Supervisions 
l 24 - Message Register Audit 
l 25 - Message Register Zero After Audit 
l 27 - Room Status Audit 
l 32 - Outgoing Call Restriction (mutually exclusive with 33) 
l 33 - Room Status (mutually exclusive with 32 and 108) 
l 34 - Auto Room Status Conversion / Auto Wakeup Print 
l 40 - Message Register Follows Talker 
l 49 - Pseudo Answer Supervision Timer 
l 56 - Auto Room Status Conversion /...

Features Description 
Hunt Groups 
Description 
Hunt groups, or master number hunting, allows a collection of devices to 
share a common access code. A caller can be routed to or dial the access 
code (the master hunt number of the hunt group), and have the call 
completed to an available extension in that hunt group. Extensions within 
a hunt group may still be accessed directly by dialing the extension number. 
A hunt group is busy if all members of the hunt group are busy. 
If all devices in a hunt...

Features 
Programming 
Operation 
. An extension in a hunt group is passed in the hunt if: 
it is busy 
Do Not Disturb is set 
it is busied-out 
it is locked out 
it is a SUPE/?SETtelephone with a busy prime line. 
The following overflow points are allowed: hunt groups, sets, 
extensions, datasets, consoles, LDNs, Night Bells, and ACD paths. 
Data hunt groups can have only other data devices (or data hunt groups) 
for an overflow point. 
A hunt group can have only one overflow point; however, a device...

Features Description 
Illegal Access InterceDt 
Description 
Calls to restricted access codes or extension numbers can be routed to a 
given answering point for completion. This point can be an LDN position 
on the attendant console (see Console LDN Keys) or any valid reroute 
point. Illegal number intercept points can be programmed to be different or 
the same for DAY, NIGHTI, and NIGHT2 operation. 
Conditions 
The following conditions apply to this feature: 
l If the required programming is not done,...

Features 
Operation Establish a trunk call. 
Flash. Dial tone is returned. 
Hang up. Trunk is dropped. 
Intercept to Recorded Announcement 
Description Incoming trunk calls can be intercepted to groups of recording devices after 
dialing vacant numbers, reaching busy extensions, obtaining no answer, 
or as required. 
Conditions None. 
Programming See RAD Support. 
Enter the extension of the recording device hunt group into CDE Form 19 
(Call Rerouting Table) for the appropriate routing. 
Operation None....

Features Description 
Key Set/System Support 
Description 
Key system functionality is supported. Combined with tenanting and other 
features, this allows for departmental key applications. The following key 
system features are provided: 
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. Key Sets - Auto Answer for Directed Page Calls 
Key Sets - CO Line Group Key 
Key Sets - CO Line Key 
Key Sets - CO Line - Direct Select 
Key Sets - Handsfree Answerback to a Directed Page 
Key Sets - Hold Reminder 
Key Sets - Intercom...