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Mitel SX 200 ML PABX Instructions Guide

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Page 201

Features 
Flash - Calibrated 
Description 
Telephone users access many PABX features using a switch hook flash 
from industry-standard telephones. Calibrated Flash allows the system to 
consistently create the properflash time thus preventing confusion between 
flash and hang up attempts. On rotary dial sets, the user sends a calibrated 
flash by dialing the digit “1”. On DTMF sets equipped with a flash key, the 
user presses this key to send a switch hook flash to the PABX. 
Conditions The following...

Page 202

Features Description 
Flash Control 
Description 
Conditions The following conditions apply to this feature: 
l The options are disabled if the extension has COS Option 223 (Flash 
Disable) enabled in its COS. 
l The options are disabled for industry-standard telephones if System 
Option 38 (Switch-hook Flash) is disabled. 
Programming Enable any or all of the following COS Options for the extension: 
212 (Can Flash if Talking To An Incoming Trunk) 
213 (Can Flash if Talking To An Outgoing Trunk) 
214...

Page 203

Features 
Flash Disable 
Description An extension may be inhibited from using all services requiring the use of 
the switch hook flash. For SUPERSETtelephones, this prevents the 
extension from putting a call on consultation hold. 
Conditions The following conditions apply to this feature: 
Programming 
Operation 
l COS Options 223 (Flash Disable) is mutually exclusive with: 
COS Option 224 (Flash for Attendant) 
COS Option 203 (Broker’s Call) 
COS Option 252 (Broker’s Call With Transfer) 
COS Option 302...

Page 204

Features Description 
Flash For Waiting Call 
Description COS 
Option 205 (Flash for Waiting Call) allows a user to place a call on 
consultation hold and connect to a waiting call by performing a switchhook 
flash. 
If COS Option 252 (Broker’s Call with Transfer) is also enabled, a user can 
toggle between the two calls using the switchhook. The user is unable to 
form conferences if COS Option 252 is enabled. 
See Campon Warning Tone to allow the telephone to receive an audible 
notification of waiting...

Page 205

Features 
Operation Upon hearing campon warning tone, flash the switchhook. The current call 
is placed on consultation hold, and the waiting call is connected. 
If COS Option 252 - Broker’s Call with Transfer is also enabled: 
While on a call you hear campon tone. 
l Flash the switchhook. 
Your current call is placed on consultation hold and you are connected 
to the camped on call. 
l Flash the switchhook to toggle between the two calls. 
To transfer one of the parties: 
l Inform the party that you...

Page 206

Features Description 
Forward Campon 
Description Calls that camp on to a SUPERSET 470, SUPERSET 420 or 
SUPERSET 430telephone can be selectively forwarded to the telephone’s 
call forwarding destination. When a party camps on to a busy telephone 
that has call forwarding programmed (it may be active or inactive), the 
person at the busy telephone can press a softkey or the FORWARD CALL 
feature key to forward that waiting party to the call forwarding destination. 
See Call Forwarding for selecting a...

Page 207

Features 
SUPERSET 430 Telephones: 
l A new caller camps on to the telephone while you are talking to another 
PanY * 
l Press the CALL WAITING softkey. 
l Press the FWD WAITING softkey. The waiting caller is forwarded to the 
forward destination. 
Handsfree ODeration 
Description 
This feature enables users of SUPERSET 4 70, SUPERSET 420 and 
SUPERSET 430 telephones to have a telephone conversation without 
lifting the handset. 
Conditions The following conditions apply to this feature: 
The Microphone...

Page 208

Features Description 
Handset Receiver Volume Control 
Description 
SUPERSET401+, SUPERSET410, SUPERSET420ar-d SUPERSET 
telephone users can adjust the volume of the set’s handset receiver. The 
handset receiver volume is independent of the set speaker (see Speaker 
Volume Control). 
Conditions None. 
Programming None. 
Operation To adjust the handset receiver volume: 
l During a conversation using the handset, press the VOL and A 
VOL v keys repeatedly to increase or decrease the handset receiver...

Page 209

Features 
Hold 
Description 
This feature enables the telephone user to place the current call on hold, 
then replace the handset or use the telephone for other calls. While the call 
is held, the user can select all features normally available on the telephone. 
The held call can be retrieved at the telephone that placed it on hold 
or at 
another telephone. 
Do not confuse the call hold feature described here with the temporary 
consultation hold that occurs during a call transfer; see Transfer. 
See...

Page 210

Features Description 
l If a call is on hold at a SUPERSETtelephone’s prime line, other calls 
can be made only if the set has other line appearances programmed. 
l There is no time limit on holding conference calls on a line. 
l There is no time limit on holding calls on a personal outgoing line. 
Hold Retrieve 
Calls can be retrieved remotely when calls are held on 
industry-standard telephone key lines or SUPERSETtelephone prime 
line appearances (key line appearances only). 
Calls cannot be retrieved...
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