Mitel SX-200 DIGITAL Pabx General Description Manual

Station Message Detail Recording
in the case of answer supervision, the time when the called
device is answered. Call answer is determined by an answer
supervision signal provided by the trunk. The call duration is the
difference between the time when the call is answered and the
time when the call is released; i.e., call cleardown.
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Station Message Detail Recording 
3. EXTERNAL DEVICES 
General 
3.61 SMDR records are output from the 13X-200@ DIGITAL PABX in 
the standard RS-232 format. Any RS-232 compatible,device can 
beconnected directly to the system for the storage of records. 
Printer 
3.02 A summary of the parameters which must be available from an 
SMDR printer is as follows: 
a 
132 character line length 
l 300 baud to 9600 baud 
0 
a subset of ASCII characters, as shown in Table 3-l. 
The baud rate of the SX-200@ DIGITAL...

Station Message Detail Recording 
TABLE 3-l 
CHARACTER SET 
BIT NUMBERS 
WI0 
COLUMN 
0 0 NUL  b3 
I 
- 
0 
b6 
I 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- b5 
I 1 2 
SP 
0 
- 
0 
- 
0 
- 
1 1 
I 1 
I 
I 
01 2 I 
1 
3 
I 
0 4 
I 
1 1 5 
I 
1 
Ol 6 I 6 
1 1 7 
I BELL 
0 
- 
0 
- 
0 0 
I 8 
I 
1 
I 9 
I 
A 
0 
- 
1 
- 
1 
- 
1 
11 B I 
0 I C I FF 
11 D 1 CR 
0 
I E I 
1 I 
5 I= I 
Notes: 1. Control DC1 or a “break” or NULL causes printing. 
2. Control DC3 suspends printer. 
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Station Message Detail Recording 
4. INSTALLATION 
General 
4.01 The data formatting of SMDR records is an integral part of the 
system which does not require additional hardware or hardware 
modification. installation is therefore simply a matter of connecting a 
compatible printer or terminal to the output port of the system. 
Cabling 
4.02 The printer or terminal should be located within 15.2 m (50 ft) 
of the SX-200@ DIGITAL PABX. Failure to observe this caution 
may cause the SMDR record to be...

Station Message Detail Recording 
5. SMDR PROGRAMMING AND CONTROL 
General 
5.01 The operation of the SMDR feature is determined by the way 
the feature is programmed during initial installation of the sys- 
tem. The programming of the SMDR feature forms part of the System 
and Class of Service Options programming known collectively as Cus- 
tomer Data Entry (CDE). The operation can be modified at any time by 
the maintenance person from the CDE terminal. Table 5-l shows the 
SMDR options involved. A...

Station Message Detail Recording 
TABLE 5-l 
CDE-SELECTED SMDR CLASS OF SERVICE AND SYSTEM OPTIONS 
SMDR - Record Incoming Calls 
SMDR - Record Meter Pulses 
SMDR - Drop Calls < n Digits (n = O...ll, disable = 0) 
SMDR - Drop Incomplete Outgoing Calls 
SMDR - Overwrite Buffer 
SMDR - Does Not Apply 
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Station Message Detail Recording 
6. SMDR LOGS AND DATA ROUTING 
6.01 The routing of SMDR records is controlled by the maintenance 
person from the Maintenance Terminal. Records are automati- 
cally routed to a printer via the RS-232 port and may be routed to the 
maintenance terminal. 
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Station Message Detail Recording 
7. OPERATIONAL PARAMETERS 
General 
7.01 The SMDR feature is transparent to the end user; hence there 
are no operational procedures to be employed by the Attendant 
or station user. The following provides a summary of the operational 
parameters which are described earlier in this document. 
Non-Recording Conditions 
7.02 SMDR is not initiated under the following conditions: 
l Busy tone is obtained by the Attendant or a station when a 
trunk is dialed (because all...

Station Message Detail Recording 
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party is the station, and an u*” appears in the “Attendant was. 
involved” field. 
Incoming Calls 
7.04 
l 
e 
l 
When SMDR is enabled for incoming calls the following con- 
ditions are reported: 
Digits dialed on incoming DID, DISA or dial-in tie trunks are 
reported in the “Digits Dialed on the Trunk” field. When the 
dial-in trunk dials an illegal or vacant number or hangs up 
before completing the number, the call is reported. The called 
party is the station...

Station Message Detail Recording 
APPENDIX A 
ACCOUNT CODES 
Al. INTRODUCTION 
General 
Al.01 This Appendix provides the reader with an overview of account 
codes. It includes a general description of account codes, de- 
tails of operation, and preparation of programming data. 
A2 GENERAL DESCRIPTION 
General 
A201 Account codes uniquely identify SMDR call records for billing 
purposes. Two types of account code length options (fixed 
length and variable length), can be programmed in the System Options...