Mitel SX-200 DIGITAL Pabx General Description Manual

Station Message Detail Recording
TABLE
2-1
3-l5-lCHART
2-I
LIST OF TABLES
TITLE.
PAGESummary of Fields In SMDR Records , . D . m
 
n . s 0
 n , 0 m 2-2
Character Set . . a . . . . . . . . . . a
 q
 m . . , m li . . 0 . 0
 0
 m
 
s s . 3-2
CDE-Selected SMDR Class of Service and
System Options . . . . 
m . a
 D m . . . s . a D
 s 0 D . 0
 o 0 m
 s e D . 5-2
LIST OF CHARTS
iv 

Station Message Detail Recording
1. INTRODUCTION
General1.01This document describes the Station Message Detail Recording
(SMDR) feature of the 
SX-200@ DIGITAL Private Automatic
Branch Exchange (PABX). 
T.he document includes a detailed description
of the feature, its programming and its operational parameters. 
iheinstallation of the external devices (e.g., printer) should be obtained
from the product-related documentation.
Reason for issue
1.02 This Section is issued to describe the SMDR feature of...

Station Message Detail Recording
2. DETAiLED DESCRIPTION
General
2.01The SMDR data collection process is initiated every time a trunk
(incoming or outgoing) is seized. The collection process forms
part of the system’s call processing routines; as such, data is collected
on a per-call basis for the duration of each call. The data is formatted
into an SMDR record and is routed to an RS-232 output port. The
records can be routed directly to the output port as described in Part 3
of this Practice.
2.02When...

Station Message Detail Recording
TABLE 2-1
SUMMARY OF FIELDS IN SMDR RECORDS
Name-0ng Cail
IateSpacer
Startrime
Spacer
IIuration
of call
Spacer
Calling
Party
Spacer
Attendant
Leading
Digits
Time to
Answer
(Alternate)
Digits
Dialed on
the trunkColumns
12-6
7
8-13
14
15-2223
24-27
28
29
30-33
30-32
34-59Format
2
mm/ddhh:mm
h:mm:ss
PPPPf
I3999ttt
xx. . . .xDefinition
- = 5-9 min
% = lo-29 min
+ = 30 or more min
= Month
irn= Day
-- 
=Space
hh 
= Hours
mm= Minutes
-- 
=Space
hh:mm:ss= duration
in...

Station Message Detail Recording
TABLE 2-1 (CONT’D)
SUMMARY OF FIELDS IN SMDR RECORDS
Name
Meter
(Optional)CallCompletion
Status
Speed Callor Call
Forward
FlagsCalled Party
Transfer/
Conference
Call
SpacerThird Party
SpacerAccount
Code(Optional)
Spacer(Optional)
System
Identifier
(Optional)Format
mmmm
h
C,R, or
F.
Krrrr
aa .-se a
.a.III
IDefinitionINotes
mmmm = Number ofmmmm = 00000 to 6400
meter pulsesLeading zeroes outputted
A= Answer Supervision
B = 
Callee is Busy
E = Caller Error
T = TAFAS answered...

Station Message Detail Recording
2.06A description of the call record fields detailed in Table 2-l is as
follows:
Long Call Indicator (z). This optional field contains a dash (-)for calls of duration 5 to 9 minutes 59 seconds, a percent
symbol 
(%) for calls of duration 10 to 29 minutes 59 seconds,
or a plus symbol (+) for calls of 30 or more minutes. This is
useful when records are to be scanned manually.
Date 
(mm/dd). The date is reported numerically as a 2-digitmonth followed by a 2-digit day. The...

Station Message Detail Recording
incoming calls only. Leading zeroes are output and the field
remains at 255 when an overflow is reached.
Leading Digits (up to 5 ARS leading digits}. This field applies to
outgoing calls. For incoming calls this field reports Time to
Answer (see above). Leading digits correspond to digits pro-
grammed in the ARS digit string form during CDE. Leading
digits reported may be from one to four digits long (O-3, *, #)(only the first 4 of 5 digits are reported). The field is...

Station Message Detail Recording
outgoing calls, the number of the trunk. The format in which the
called party is output is identical to that used for the calling
party. See Calling Party (pppp). For incoming calls to the Atten-
dant, the called party is recorded as the Attendant unless the
Attendant transfers it to a station. For direct-in lines, it would
be the station number. On outgoing calls handled by the Atten-
dant, the called party would be the trunk number which the call
went out on....

Station Message Detail Recording
CHART 2-1SMDR PRINTOUTS
0
1234567
89123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890
EXAMPLE 1: 
Z-PARN OUTGOING CALL
-06/13 11:42 00:08:29 214 916135922122ART054000
On June 13th at 
11:42 AM, Extension 214 obtained Trunk Number 54 and dialed
“1-613-592-2122”. Answer supervision was provided. The conversation lasted 3 minutes, 29
seconds.
0...

Station Message Detail Recording
CHART 2-l
SMDR PRINTOUTS (CONT’D)
01234
56769123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890
EXAMPLE 6: ATTENDANT-HANDLED CALL 
- INCOMING TRUNK
N/O5 13:42 00:00:31 TO90 0091234000
.On April 15th at I:42 PM, Trunk 90 rang into the Attendant. After 9 seconds, the Attendant at
1234 answered. The trunk party spoke to the Attendant for 31 seconds, then hung up.
0...