Mitel SX-200 DIGITAL Pabx General Description Manual

Features Description 
5.21 DIRECT OUTWARD DIALING 
Description 
The Direct Outward Dialing feature allows an extension user to make 
external calls without the assistance of the Attendant. 
Conditions 
Access restrictions to the trunks are controlled by COS Options. 
Some Direct Outward Dialing may be restricted by Multi-Digit Toll 
Control (see Section MITL9108-093-213-NA, ARS/Toll Control). 
Programming 
Program the Class of Service to include the required trunk group 
access. 
Assign the Class of...

Features Description 
5.22 DISCRIMINATING DIAL TONE 
Description 
An extension having Do Not Disturb, Call Forwarding - Follow Me, or 
Call Forwarding - I Am Here in effect, wiil hear a distinct dial tone 
(350/440 Hz, 400 ms on, 100 ms off for six cycles, then continuous 
tone) when going off-hook. 
Conditions 
None 
Programming 
Select CBS Option 219 (Discriminating Dial Tone) for the extension. 
Operation 
None 
Page 5-27  

Features Description 
5.23 DO NOT DISTURB 
Description 
This feature enables an extension user to place the extension in an 
apparent busy condition to all incoming calls, without affecting the 
outgoing features of the set (e.g., calls and feature activations can be 
made). Either the extension user or the Attendant can set up or cancel 
Do Not Disturb. The incoming calls to the extension may be routed to 
a predetermined answering point via call rerouting (see CALL FOR,- 
WARDING). The Attendant can...

Features Description 
5.24 EXTENSION CONFERENCE 
Description 
This feature allows an extension user to set up a conference with up 
to five conferees (including the originating extension), without the 
assistance of the Attendant. The conferees may be any combination of 
extensions and trunks. To originate a conference, an extension user 
first establishes a 2-party call, then adds on the remaining conferees. 
Any extension in the conference with an appropriate COS may add 
additional parties to the...

Features Description 
e Dial the number of the next conferee - ringing tone is returned. 
When the conferee answers, flash the switchhook. Three-party 
conference exists. 
a 
Any extension in the conference may add additional conferees 
to the conference by repeating the above two steps. 
Page 5-38  

Features Description 
5.25 EXTERNAL CALL FORWARDING 
Description 
This feature allows an extension user to set up Call Forwarding to a 
number external to the PABX system, by storing the external number 
as an abbreviated dial entry, and using the entry as the number to 
which the caller is forwarded. 
Conditions 
The extension must have at least one of the Call Forward options 
enabled, and also have access to one or more abbreviated dial tables 
in its Class of Service. 
An extension with COS Option...

Features Description 
Assign access codes to Features: 3 (Call Forward - Busy), 4 (Call 
Forward - No Answer), 5 (Call Forward - Fol!ow Me), 6 (Call Forward - 
Busy/Don’t Answer) and 7 (Call Forward - I’m Here). 
Select COS Option 313 (CO to CO Trunk Connect) to allow the Atten- 
dant to connect incoming CO trunks to extensions with ECF. 
Operation 
To set up External Call Forwarding at an Extension: 
l Lift the handset - dial tone is heard. 
e 
Dial the desired Call Forward Access Code. 
b 
Dial the...

Features Description 
5.26 FLASH DISABLE 
Description 
An extension may be inhibited from using all services requiring the use 
of the switchhook flash. 
Conditions 
COS Options 223 (Flash Disable) and 224 (Flash for Attendant) are 
mutually exclusive. 
Programming 
Select COS Option 223 (Flash Disable) for the extension. 
Operation 
None 
Page 5-33  

Features Description 
5.27 FLASH FOR ATTENDANT 
Description 
An extension can be set to automatically ring the Attendant Console if 
the switchhook is flashed while in an established call. The call will 
appear at the console as a Dial 0 call. 
Conditions 
The extension cannot access any other feature requiring a switchhook 
flash; e.g., “Broker’s Call”, or “Transfer/Conference/Add-On” or “Call 
Hold”. 
Programming 
Select COS Option 224 (Flash for Attendant) for the extension 
Operation 
While on an...

Features Description 
5.28 FLASH ON INCOMING TRUNK 
Description 
When selected, this feature allows extension users to flash the switch- 
hook while connected to an incoming trunk. This enables the trunk call 
to be transferred, held, or added to a conference. 
Conditions 
This option will be disabled if the extension has COS Option 224 (Flash 
Disable) in its COS. 
If the COS of an extension contains COS Option 224 (Flash for Atten- 
dant), flashing the switchhook results in the call being presented to...