Mitel SX-200 DIGITAL Pabx General Description Manual

Features Description 
4.90 UNIFORM CALL DISTFWUTION 
Description 
UCD enables a large volume of incoming trunk traffic to be con- 
centrated onto one or more hunt groups of extensions (agents) within 
the system. The calls would all be of a similar nature and the Agents 
would be trained to provide the information/service that the caller is 
requesting. If all the Agents are busy, the call is routed to a hunt group 
of recording devices. If the Agents are still busy after the caller listens 
to the...

Features Description 
4.91 VACANT NUMBER INTERCEPT 
Description 
Calls to programmed, but unassigned (vacant) access codes or exten- 
sion numbers can be routed to a given answering point for completion. 
This point can be an LDN position on the Attendant Console (see 
ATTENDANT LDM KEYS) or any valid extension number. Vacant number 
intercept points can be programmed to be different or the same for 
DAY, NIGHTl, and NIGHT2 modes of system operation. 
Conditions 
If the required programming is not done,...

Features Description 
4.92 VARIABLE TIMERS 
Description 
The user can set the actual time-out period for each system timer. 
Conditions 
None 
Programming 
The various timers can be set via CDE Form 04 (System 
Options/System Timers}. 
Some timers are also in CDE Form 03 (COS Define). 
See Section MITL9108-093-210-NA, Customer Data Entry for further 
information. 
Operation 
Refer to the specific feature. 
Page 4-107  

Features Description 
4.93 VERIFIED ACCOUNT CODES 
Description 
Verified account codes allow a user to restrict feature, trunk and 
extension access by requiring that specific account codes be entered. 
This feature helps ensure accuracy for accounting purposes, and helps 
inhibit fraudulent use of DISA lines, outgoing trunks, etc. See also 
‘Verified Account Codes - DISA’. 
Conditions 
This feature is not available in software Generic 1000. 
Programming 
Select System Option 05 (Verified Account Codes)....

Features Description 
4.94 VERIFIED ACCOUNT CODES - (DISA) 
Description 
Verified Account Codes can be used to replace Access Codes. DISA 
trunks can dial an Account Code and have direct access to ARS and 
dial a Long Distance number. A caller who accesses a DISA trunk can 
directly dial an Account Code rather than an Access Code. By using an 
Account Code, each DISA trunk can have access to its own CGS 
Options. 
Conditions 
This feature is not available in software Generic 1000. 
Programming 
e See the...

Features Description 
5. STATION FEATURES 
5.01 This Part provides a description of the station features (rotary 
and DTMF sets) for the SX-200@ DIGITAL PABX for software 
Generic lOOr and Generic 1001. For description of SUPERSET 3TM and 
SUPERSET qTM features, refer to Sections MITL9108-093-106-NA and 
MITLS 108-093- 107-NA, respectively. 
Page 5-l  

Features Description 
5.02 ABBREVIATED DIAL ACCESS 
Description 
This feature allows extension users to access systemwide prepro- 
grammed directory numbers using abbreviated dialing. 
Conditions 
Reorder tone will be returned if the user enters an invalid abbreviated 
dial number. 
Programming 
Select COS Option 245 (Abbreviated Dialing Access) for the extension. 
Assign an Access Code for Feature 24 (Abbreviated Dialing Access). 
Operation 
To dial an Abbreviated Dial number: 
l Lift the handset - dial...

Features Description 
5.03 ACCOUNT CODE ACCESS 
Description 
An extension may have the option, or be forced to enter an account 
code for trunk calls. The account code may be one to 42 digits in 
length and will appear on all SMDR records. See Section 
MITL9108-093-451-NA, Station Message Detail Recording for further 
details. 
Conditions 
If the Account Code is of the ‘Variable Length’ type, the account code 
digits must be followed by a “#” (see below, Account Codes), except 
for the case where the...

Features Description 
5.04 BROKER’S CALL 
Description 
The Broker’s Call allows an extension user, while engaged in a call, to 
hold the first call and originate a new call. Once the new call has been 
established, the originating extension may alternate between the calls, 
and carry on a PRIVATE conversation with either party. If the extension 
originating the Broker’s Call hangs up with a party on hold, the exten- 
sion will be rung back by the held party. (See also TRANSFER WITH 
PRIVACY.) 
An...

Features Description 
5.05 CALL FORWARDING - BUSY 
Description 
This feature allows a user to have all calls that are directed to an 
extension, forwarded either to the Attendant, to a selected extension 
number within the system, to a hunt group, or to a selected external 
number (refer to EXTERNAL CALL FORWARDING) when the extension is 
busy. While the feature is active and the extension is idle, calls may be 
originated and received normally. 
Conditions 
Callbacks will not be affected by this...