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Mitel SX-200 DIGITAL Pabx Engineering Information Manual

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Page 191

Troubleshooting - 
TABLE Al-l (Cont’d) 
FAULT REPORTS 
Alarm Code Action Required 
ONS card passed at 02 01 01 00 ext 2101 
Card installed Alarm Code = 103 Information only. 
Stn line card passed at 03 01 01 00 ext 3101 
Card installed Alarm Code = 103 
COV card passed at 01 05 01 00 ext 1501 
Card installed Alarm Code = 103 
Superset card passed at 03.01 01 00 ext 3101 
Card installed Alarm Code = 103 
LS/GS trk card passed at 02 02 01 00 
Card installed Alarm Code = 103 
CO trunk card passed at 02 02...

Page 192

Troubleshooting 
TABLE Al-l (Cont’d) 
FAULT REPORTS 
Alarm Code Message Action Required 
eneric Generic 
1000 1001 
21 105 COV card failed at 01 05 01 00 ext 1501 The specified extension has been unplugged. If 
Superset Unplugged Alarm Code = 105 this is not the case, check wiring. 
Superset card failed at 03 01 01 00 ext 3101 
Superset Unplugged Alarm Code = 105 
22 106 Database failed at 00 00 04 00 This is a warning. Stop CDE programming activity. 
Serious ram shortge Alarm Code = 106 Wait for a low...

Page 193

Troubleshooting 
TABLE Al-l (Cont’d) 
FAULT REPORTS 
Action Required  Alarm Code Message 
ieneric 
1001  &neric 
1000 
28 No release signal was received from the Central 
Office. Verify wiring. Refer to Section 
MITL9108-093-200-N& Shipping, Receiving, and 
Installation for details.  LS/GS trk card failed at 02 02 01 00 
Can’t release trunk Alarm Code = 112 
CO trunk card failed at 02 02 01 00 
Can’t release trunk Alarm Code = 112 
E&M trunk card failed at 02 02 01 00 
Can’t release trunk Alarm Code =...

Page 194

Troubleshooting 
TABLE A-l (Cont’d) 
FAULT REPORTS 
Alarm Code Message Action Required 
neric Generic 
000 1001 
37 121 PFT sense failed at 00 00 08 00 The digital bays have gone into Power Fail 
Bay has cut through Alarm Code = 121 Transfer mode. Use SHOW ALARMS command and 
BAY failed at 03 00 00 00 examine logs further to find the actual cause of 
Bay has cut through Alarm Code = 121 the cut through. The specified analog bay has 
gone into Power Fail Transfer mode. Check for 
messages indicating that...

Page 195

Troubleshooting 
TABLE Al-l (Cont’d) 
FAULT REPORTS 
Alarm Code Action Required 
DISK failed at 00 00 03 00 
Disk corrupt Alarm Code = 126 Disk has been corrupted. Check to see if disk is 
properly installed. Attempt to access the disk by 
logging into CDE or Maintenance. Reset the 
system at the earliest low traffic period. New 
Reseat the affected Universal card. 
** anything ** failed at 00 00 00 00 
Plid to Swid failed Alarm Code = 129 urther occurrences. If 
aded substantially, 
Disk VS Ram Failed...

Page 196

Troubleshooting 
Generic 
1000 
’ 
n/a Generic 
1001 
138 
TABLE Al-l (Cont’d) 
FAULT REPORTS 
Message 
UPS sense failed at 00 00 09 00 
AC/battery/charger Alarm Code = 138 
Action Required 
There is no line AC voltage. Also, the battery is 
failing, or the charger is/was not functioning 
properly. Examine battery, charger and wiring. 
Also, refer to the instructions provided by the 
manufacturer of the UPS. 
Page A&t1  

Page 197

Troubleshooting 
TABLE Al-2 
ALARM LOG REPORTS 
Alarm Code 
Tot alarm went from MINOR to MAJOR 
Due to threshold change of 
 Use SHOW ALARMS command for more detailed 
information. Also see the applicable entry in Table Al-3. 
Tot alarm went from MINOR to No Alarm This is an improvement in service. Information only. 
Page A-12  

Page 198

Troubleshooting 
TABLE Ala3 
ALARM RESET REASONS 
Alarm Level Change Reason 
4larm level change due to control 
Action Required 
If system is not processing calls, reset the system 
iinmediately. Otherwise refer to the Main Control card Part 
of this Section. 
41arm level change due to bay 03 PCM channels Check the status of the specified bay via the SHOW 
ALARMS and SHOW STATUS commands. Refer to the 
‘Analog Peripheral Subsystem’ Part of this Section. 
Alarm level change due to bay 03 control Check the...

Page 199

Troubleshooting 
TABLE Al-4 
RESET LOG REPORTS 
Main Control was reset due to pushbutton 
was pushed. Investigate. 
Main Control was reset due to msg link failure 
Main Control was reset due to software error 
Process 00  at address 012345 
Main Control was reset due to software error 
RAM parity error at address = 012345 
Main Control was reset due to software error 
Process 00 has overflowed its stack 
Main Control was reset due to software error 
Page A-l 4/l 4  

Page 200

Troubleshooting 
APPENDllX 5 
PART NUMBERS 
81.01 Table Bl-1 shows the marketing part numbers for the circuit 
cards and modules of the SX-200@ DIGITAL PABX. For further 
information, refer to Section MITL9108-093-150-NA, Ordering Informa- 
tion. 
TABLE Bl-1 
PART NUMBERS 
Card Type Part Number 
ONS Line Card 9109-OlO-OOO-NA 
OPS Line Card 9 109-040-OOO-NA 
COV Line Card 9 109-Q20-OOO-NA 
8 Station Line Card 91 IO-I IO-OOO-NA 
SUPERSET Line Card 91 IO-410-OOO-NA 
LWGS Trunk Card 9109-01 I-OOO-NA 
DID...
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