Lucent Technologies Whats New In DEFINITY Enterprise Communications Server Release 8.2 Manual

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
105 Call Center 
1
nThe advantage to a call center of using ATM trunks is that this type of trunk 
can be a cheaper alternative to the existing T1/E1 option.
nATM WAN PNC provides the ability to interconnect port networks using an 
Asynchronous Transfer Mode (ATM) wide-area network (WAN). 
nEach distinct DEFINITY® ACD can be converted to one or more EPNs and 
interconnected across the ATM WAN...

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
106 Call Center 
1
nThe changes to support ATM Trunk Measurements make R3V8 CMS 
incompatible with G2.2 and G3V1. 
nR3V8 CMS is backward compatible with G3V2 onward.
nR3V8 can not be a bug-fix load for R3V6 due to the Solaris Operating 
System upgrade.
CMS measurement of ATM trunks
nPrior to R8, ATM trunks could not be measured externally by CMS due to 
ATM trunks’ use of an expanded equipment...

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
107 Call Center 
1
nATM trunks are supported through new circuit packs that use a different 
equipment location format than trunks currently supported by CMS
— ATM trunks require a circuit number of 3 digits to be supported (up 
from 2 digits).
— CMS supports a revised trunk equipment location number with the 
expanded circuit number. 
nThis includes messaging, reporting and storing in the call...

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
108 Call Center 
1
CentreVu® Visual Vectors
nProvides support for 20,000 VDNs
nProvides support for 999 vectors
nSupports the changes to the vector commands affected by the increase in 
members per hunt group 
nSupports the changes to the vector commands affected by the increase in 
hunt groups
CentreVu® Supervisor
nCentreVu® Supervisor supports capacity increases for VDNs, vectors and 
hunt...

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
109 Call Center 
1
CMS High Availability
CMS High Availability applies to all standard R3V8 CMS platforms (SPARC 5, 
SPARC 20, Ultra 5, Ultra Enterprise 3000, and Ultra Enterprise 3500), and 
provides for the following:
nNon-disruptive cmsadm backup.
— Ability to perform a cmsadm backup with data collection turned on 
during the entire cmsadm backup process.
nNon-disruptive maintenance backup....

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
110 Call Center 
1
CMS High Availability Configuration
Dual ACD links 
nThe dual ACD links feature allows the customer to eliminate data loss 
during an ACD link failure when combined with the CMS High Availability 
offer. 
nThe enhancements for the standard R3V8 CMS includes increasing CMS 
system availability and providing additional alarming support required for 
the High Availability...

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
111 Call Center 
1
Reliability
nThe CMS data collection process is improved by duplicating the ACD links. 
nThe customer only loses ACD data associated with an ACD link failure 
under these circumstances: 
— ACD software failure
— Simultaneous C-LAN card failures
— Simultaneous network failures across both ACD links
— Combinations of failures on both ACD links. 
nIf one C-LAN card fails or a...

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
New Switch and Adjunct Support 
112 Call Center 
1 

Networking Enhancements 
113 Networking - International 
2
What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
2
Networking Enhancements
Networking - International
Continuous and Pulsed E&M Signaling (Brazil)
This feature provides the user with the capability to make and receive calls over 
Brazil pulsed or continuous E&M signaling trunks and to administer the signaling 
bit on all CAS DS1 trunk types.
Also addressed is Hungarian pulsed E&M. Hungarian Discontinuous signaling...

What’s New in DEFINITY ECS
Release 8.2 Job Aid  555-233-754  Issue 1
April 2000
Networking Enhancements 
114 Networking - International 
2
Feature Administration
To administer this feature for use in Brazil, one administers the forms for DS1 
Circuit pack and Trunk Group. In particular, the fields shown in bold print in those 
sections should have one of the values listed.
This feature provides only trunk line signaling; and in Brazil the COs that use 
these protocols expect R2-MFC line signaling. In...