Lucent Technologies PassageWay Service Provider For PARTNER Communications System Getting Started

Using PARTNER Extension Programming
3-4
When you run PARTNER Extension Programming for the first time, the system
“reads” the programming from your telephone and displays an untitled file
containing the current programming for your telephone. When PARTNER
Extension Programming “reads” the programming from your telephone, it
identifies how each button or speed dial list entry on your telephone is
programmed, providing you with an accurate and up-to-date status of the
programming of your telephone. (If...

What is PARTNER Extension Programming?
   3-5
The main view of a PARTNER Extension Programming file is the button
programming. You must use the menus to access the other options (for
example, Personal Speed Dial List). Each button in a PARTNER Extension
Programming file consists of a button label and a button position. The button
label shows the feature that is programmed to that button, and the button
position specifies the programming status of this button (“use” or “skip”).
“Use” and “Skip” determine...

Using PARTNER Extension Programming
3-6
With PARTNER Extension Programming, you can create button programming
files for any system telephone. Regardless of the telephone model you have,
you may create a file for one of the other model types PARTNER Extension
Programming supports. For example, if you have a PARTNER-34D telephone,
you may create a file for a PARTNER-18D telephone. PARTNER Extension
Programming also enables you to convert an existing PARTNER Extension
Programming file to a file for one of...

System Administration Capabilities
   3-7
System Administration Capabilities
PARTNER Extension Programming enables the PARTNER System Manager to
perform the following tasks:
„Perform the following Centralized Telephone Programming tasks for
any user extension (system or standard telephone), including their own:
¾ perform all extension programming tasks (for example,
programming buttons and the Personal Speed Dial List)
¾ set the Automatic Line Selection order
¾ set the line ringing options for line...

Using PARTNER Extension Programming
3-8
Helpful Hints
When using PARTNER Extension Programming, keep in mind the following
information:
„Only program your telephone through PARTNER Extension
Programming. PARTNER Extension Programming only keeps track of
programming you perform through this application. If you program
features via your telephone, you can cause PARTNER Extension
Programming to become out of sync with your telephone.
„Read the programming of your telephone at regular intervals to insure...

Running PARTNER Extension Programming
   3-9
Running PARTNER Extension
Programming
This section describes how to run PARTNER Extension Programming.
  NOTE:
Connect must be running if you want to program your telephone or read
the programming from your telephone.
To run PARTNER Extension Programming:
 1. Start Connect.
¾ If you are using Windows 95, select PassageWay Connect from
the application folder that contains the PassageWay Service
Provider. (The default application folder is PassageWay for...

Using PARTNER Extension Programming
3-10
   An untitled PARTNER Extension Programming file appears, displaying
the current programming of the buttons on your telephone. You can
now program your telephone. Refer to the online help for
programming procedures.
   If you are running PARTNER Extension Programming for the first time,
the following message box appears:
Figure 3-2.  PARTNER Extension Programming Message Box 

Running PARTNER Extension Programming
   3-11
  3.  Choose the OK button.
   PARTNER Extension Programming starts reading the programming
from your telephone. The Reading Telephone status box appears.
Figure 3-3.  Sample Reading Telephone Status Box
   When PARTNER Extension Programming finishes reading the
programming from your telephone, an untitled PARTNER Extension
Programming file appears, containing the current programming of
your telephone. Figure 3-4 shows a sample PARTNER Extension
Programming...

Using PARTNER Extension Programming
3-12
Figure 3-4.  Sample PARTNER Extension Programming File
   You can now program your telephone. Refer to the online help for the
programming procedures.
   

Troubleshooting
4
4-1
Overview
This chapter provides information that can assist you in solving problems you
might encounter when you use the PassageWay Service Provider. This
chapter is divided into the following sections:
„General Troubleshooting
„PassageWay Adapter LED
„Troubleshooting PARTNER Extension Programming
„Troubleshooting Connect
Refer to the appropriate section to find the information required to solve your
particular problem.
If you are using Windows 95 or Windows 3.1 or later, keep in...