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Lucent Technologies PassageWay Service Provider For PARTNER Communications System Getting Started

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Page 1

PassageWay® Service Provider
for PARTNER
® Communications System
Getting Started
560-201-113
Comcode 108328899
Issue 2
August 1998 

Page 2

Copyright 
Ó 1998 Lucent Technologies560-201-113
All Rights Reserved Comcode 108328899
Printed in U.S.A.Issue 2
August 1998
Notice
While reasonable efforts were made to ensure that the information in this document was complete
and accurate at the time of printing, Lucent Technologies can assume no responsibility for any errors
or liability for any direct or consequential damages resulting from use of the information.  Changes
and/or corrections to the information contained in this document may be...

Page 3

Ordering Information
Call:Lucent Technologies BCS Publications Center
Voice 1 800 457-1235 International Voice 317 322-6791
Fax 1 800 457-1764 International Fax 317 322-6699
Write:Lucent Technologies BCS Publications Center
2855 North Franklin Road
Indianapolis, IN  46219
Order:Document No. 560-201-113
Issue 2, August 1998
Fraud Intervention
If you suspect you are being victimized by toll fraud and you need technical support or assistance,
call the Lucent Technologies National Customer Care Center at 1...

Page 4

Contents
iii
1Introduction1-1
„What is the PassageWay  Service Provider? 1-1
„About This Guide 1-3
„User Responsibilities 1-5
„Conventions Used in This Guide 1-5
„Getting Help 1-6
2 Installing and Configuring the
PassageWay Service Provider
2-1
„Overview 2-1
„New PassageWay Service Provider Users 2-2
„Upgrading the PassageWay Service Provider or
PassageWay Solution 2-3
„PassageWay Service Provider Components 2-4
„PassageWay Service Provider Requirements 2-6
„Before You Begin 2-9
„Installing the...

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Contents
iv
3Using PARTNER Extension Programming3-1
„Overview 3-1
„What is PARTNER Extension Programming? 3-2
„System Administration Capabilities 3-7
„Helpful Hints 3-8
„Running PARTNER Extension Programming 3-9
4Troubleshooting4-1
„Overview 4-1
„General Troubleshooting 4-2
„PassageWay Adapter LED 4-15
„Troubleshooting PARTNER Extension
Programming 4-16
„Troubleshooting Connect 4-19
APC Serial PortsA-1
„Overview A-1
„Background A-2
„Workarounds and Solutions to the IRQ Conflict
Problem A-7
„Selecting an...

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Contents
v
INIndexIN-1 

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Figures
vii
2 Installing and Configuring the
PassageWay Service Provider
2-1
2-1. Components of the PassageWay Adapter 2-5
2-2. Connecting the Line Cord to the PassageWay
Adapter 2-11
2-3. Connecting the Modular Phone Cord to the
PassageWay Adapter 2-12
2-4. Find PassageWay Link Dialog Box 2-18
2-5. Sample PassageWay Configurator - COM Port
Dialog Box 2-20
2-6. PARTNER System Version Dialog Box 2-21
2-7. Telephone Models Dialog Box 2-22
2-8. Extension Number Dialog Box 2-23
2-9. Sample Phone Line...

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Introduction
1
1-1
What is the PassageWay
Service Provider?
The PassageWay® Service Provider is a device driver that enables
applications that are compliant with the Microsoft Windows® Telephony
Application Programming Interface (TAPI) (such as PassageWay Telephony
Manager) to communicate with your telephone and your companys
PARTNER
® Communications System. The PassageWay Service Provider
accepts the basic TAPI requests from your TAPI-compliant application and
translates these requests into instructions...

Page 9

Introduction
1-2
The PassageWay Service Provider software also contains the following
applications:
„PARTNER Extension Programming
PARTNER Extension Programming is an extension programming
application that enables you to program user features and a personal
speed dial list for your PARTNER system telephone from your PC. With
PARTNER Extension Programming, you can create and save multiple
button programming files for your telephone. You can also exchange
these PARTNER Extension Programming files with...

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Introduction
1-3
About This Guide
This document describes how to install, configure, and troubleshoot the
PassageWay Service Provider. This guide contains four chapters, one
appendix, and an index:
„Chapter 1 - Introduction
This chapter describes the structure and content of this guide. This
chapter also provides a brief introduction to the PassageWay Service
Provider.
„Chapter 2 - Installing and Configuring the PassageWay
Service Provider
This chapter describes how to install and configure the...
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