Lucent Technologies PassageWay Service Provider For PARTNER Communications System Getting Started

							Using PARTNER Extension Programming
3-4
When you run PARTNER Extension Programming for the first time, the system
“reads” the programming from your telephone and displays an untitled file
containing the current programming for your telephone. When PARTNER
Extension Programming “reads” the programming from your telephone, it
identifies how each button or speed dial list entry on your telephone is
programmed, providing you with an accurate and up-to-date status of the
programming of your telephone. (If your PARTNER system supports
Extension Name, PARTNER Extension Programming also reads this
information from your telephone.) The untitled file that PARTNER Extension
Programming displays after reading your telephone is a “workspace” in which
you may modify the programming of your telephone. Every PARTNER
Extension Programming file can be thought of as a workspace.
Each PARTNER Extension Programming file consists of the following items:
„button programming
„Personal Speed Dial List
„Extension Name (if available)
„System Speed Dial List (at a system administration extension)
„Automatic Line Selection (at a system administration extension)
If you are the System Manager, you may perform Centralized Telephone
Programming on any extension (including your own). Files created at a
system administration extension also include the Automatic Line Selection list
for the extension being programmed. In addition, if you are the System
Manager, your PARTNER Extension Programming file also includes the
System Speed Dial List. 
						

							What is PARTNER Extension Programming?
   3-5
The main view of a PARTNER Extension Programming file is the button
programming. You must use the menus to access the other options (for
example, Personal Speed Dial List). Each button in a PARTNER Extension
Programming file consists of a button label and a button position. The button
label shows the feature that is programmed to that button, and the button
position specifies the programming status of this button (“use” or “skip”).
“Use” and “Skip” determine whether the feature that is programmed to this
button will be programmed on your telephone. To change the label or feature
programmed to a button, you must first select the button by clicking on the
particular button. When a button is selected, it becomes highlighted. At this
point, you can perform one of the following actions on the button:
„change the feature that is programmed to the button (via the Change
Button Programming option in the Programming menu)
„change the label of the button (via the Change Button Label option
in the Programming menu)
„select the button to be programmed to your telephone (via the Use
Button When Programming Phone option in the Programming
menu)
„retrieve full button programming information (via the Button
Information option in the Programming menu)
Since PARTNER Extension Programming files are workspaces, any changes
you make to a file are not immediately programmed to your telephone. To
program these modifications to your telephone, you must “write” the file to the
telephone (via the Write to Telephone option in the File menu). When you
write a file to your telephone, PARTNER Extension Programming does not
automatically program every button in the file to your telephone. PARTNER
Extension Programming only programs buttons whose button positions
display “use.” As a result, you can change how every button is programmed
in a PARTNER Extension Programming file, but if you select “use” for only one
button position, only that button feature will be programmed to your telephone
when you write the file to your telephone. If you select “skip” for all of the
button positions, none of the button features in that file will be programmed to
your telephone when you write the file to your telephone. 
						

							Using PARTNER Extension Programming
3-6
With PARTNER Extension Programming, you can create button programming
files for any system telephone. Regardless of the telephone model you have,
you may create a file for one of the other model types PARTNER Extension
Programming supports. For example, if you have a PARTNER-34D telephone,
you may create a file for a PARTNER-18D telephone. PARTNER Extension
Programming also enables you to convert an existing PARTNER Extension
Programming file to a file for one of the other model types.
  NOTE:
You cannot directly write a file that was created for one type of
telephone to another type of telephone without first converting the file.
For example, if you want to write a file for a PARTNER-34D
telephone to a PARTNER-18D telephone, you must convert the file to a
PARTNER-18D file before writing the file to the PARTNER-18D
telephone.
With PARTNER Extension Programming, you can program and print your
speed dial lists. PARTNER Extension Programming also enables you to print
labels for the button features programmed on your telephone. You can print
these labels on a perforated Lucent button label form. 
						

							System Administration Capabilities
   3-7
System Administration Capabilities
PARTNER Extension Programming enables the PARTNER System Manager to
perform the following tasks:
„Perform the following Centralized Telephone Programming tasks for
any user extension (system or standard telephone), including their own:
¾ perform all extension programming tasks (for example,
programming buttons and the Personal Speed Dial List)
¾ set the Automatic Line Selection order
¾ set the line ringing options for line buttons
„Program and print the System Speed Dial List
Every PARTNER system allows you to perform system administration from
extension 10. However, you can perform system administration from
extensions 10 and 11 on PARTNER Plus Release 3 or later and all releases of
PARTNER II, PARTNER ACS, and PARTNER Endeavor.
  NOTE:
If both extension 10 and extension 11 are system administration
extensions, only one of these extensions may be used to perform
system administration at one time.
Refer to “Centralized Telephone Programming Tasks” in the online help for
more information on how to perform these tasks. 
						

							Using PARTNER Extension Programming
3-8
Helpful Hints
When using PARTNER Extension Programming, keep in mind the following
information:
„Only program your telephone through PARTNER Extension
Programming. PARTNER Extension Programming only keeps track of
programming you perform through this application. If you program
features via your telephone, you can cause PARTNER Extension
Programming to become out of sync with your telephone.
„Read the programming of your telephone at regular intervals to insure
that PARTNER Extension Programming is in sync with the current
programming of your telephone. PARTNER Extension Programming
can become out of sync with the programming of your telephone if
either of the following actions occurs:
¾ You program your telephone via your telephone, instead of using
PARTNER Extension Programming.
¾ The System Manager programs your telephone via Centralized
Telephone Programming or System Programming.
„Do not save any files as “attset.img.” PARTNER Extension
Programming uses this filename to store the current programming of
your telephone. Every time you modify the programming of your
telephone, PARTNER Extension Programming updates this file. If you
save a file as “attset.img,” you will cause PARTNER Extension
Programming to become out of sync with your telephone. 
						

							Running PARTNER Extension Programming
   3-9
Running PARTNER Extension
Programming
This section describes how to run PARTNER Extension Programming.
  NOTE:
Connect must be running if you want to program your telephone or read
the programming from your telephone.
To run PARTNER Extension Programming:
 1. Start Connect.
¾ If you are using Windows 95, select PassageWay Connect from
the application folder that contains the PassageWay Service
Provider. (The default application folder is PassageWay for
PARTNER.)
¾ If you are using Windows 3.1 or later, double-click on the
PassageWay Connect icon in the program group that contains the
PassageWay Service Provider. (The default program group is
PassageWay for PARTNER.)
  2.  Start PARTNER Extension Programming.
¾ If you are using Windows 95, select PassageWay Extension
Programming from the application folder that contains the
PassageWay Service Provider. (The default application folder is
PassageWay for PARTNER.)
¾ If you are using Windows 3.1 or later, double-click on the
PassageWay Extension Programming icon in the program group that
contains the PassageWay Service Provider. (The default program
group is PassageWay for PARTNER.) 
						

							Using PARTNER Extension Programming
3-10
   An untitled PARTNER Extension Programming file appears, displaying
the current programming of the buttons on your telephone. You can
now program your telephone. Refer to the online help for
programming procedures.
   If you are running PARTNER Extension Programming for the first time,
the following message box appears:
Figure 3-2.  PARTNER Extension Programming Message Box 
						

							Running PARTNER Extension Programming
   3-11
  3.  Choose the OK button.
   PARTNER Extension Programming starts reading the programming
from your telephone. The Reading Telephone status box appears.
Figure 3-3.  Sample Reading Telephone Status Box
   When PARTNER Extension Programming finishes reading the
programming from your telephone, an untitled PARTNER Extension
Programming file appears, containing the current programming of
your telephone. Figure 3-4 shows a sample PARTNER Extension
Programming file. 
						

							Using PARTNER Extension Programming
3-12
Figure 3-4.  Sample PARTNER Extension Programming File
   You can now program your telephone. Refer to the online help for the
programming procedures.
   
						

							Troubleshooting
4
4-1
Overview
This chapter provides information that can assist you in solving problems you
might encounter when you use the PassageWay Service Provider. This
chapter is divided into the following sections:
„General Troubleshooting
„PassageWay Adapter LED
„Troubleshooting PARTNER Extension Programming
„Troubleshooting Connect
Refer to the appropriate section to find the information required to solve your
particular problem.
If you are using Windows 95 or Windows 3.1 or later, keep in mind that TAPI
applications depend on Connect in order to communicate with your
telephone. As a result, Connect may be used to help diagnose problems.
Connect is not available
 for Windows NT 4.0 or later.