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Lucent Technologies PassageWay Service Provider For PARTNER Communications System Getting Started

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    							Installing and Configuring the PassageWay
    Service Provider
    2-8
    The PassageWay Service Provider operates with all versions of the
    following PARTNER systems:
     ¾ PARTNER ACS
     ¾ PARTNER Endeavor
     ¾ PARTNER II
     ¾ PARTNER Plus
     ¾ PARTNER
      NOTE:
    Throughout this document, the term 
    PARTNER is used to refer to
    all of the systems listed above.
    For caller ID capabilities, you must have:
     ¾ a PARTNER ACS, a PARTNER Endeavor, or a PARTNER II Release
    3.0 or later system. A PARTNER ACS will provide caller ID (if
    available) for all outside lines connected to the control unit, a 206EC
    module, or a 400EC module. A PARTNER Endeavor will provide
    caller ID (if available) for all outside lines connected to the control
    unit or a 362EC module.  A PARTNER II Release 3.0 or later system
    will provide caller ID (if available) for all outside lines connected to a
    206EC module or a 400EC module.
     ¾ outside lines subscribed to caller ID from your local telephone
    company.
     ¾ a system telephone that has a display and a Caller ID Inspect
    button programmed. The Caller ID Inspect button is a display
    feature button that shows you call-related information for an
    incoming call when you are already active on a call. 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-9
    Before You Begin
    Before installing the PassageWay Service Provider, you also must know the
    following information:
    „the version and release of the PARTNER system your company has (for
    example, PARTNER ACS R2.0)
    „the type of telephone you have
    „the extension number of your telephone
    „the location and telephone number of each outside line button on your
    telephone
    „the location of feature buttons on your telephone
    „the number of the COM port (for example, COM1, COM2, COM3,
    COM4, etc.) to which you are connecting the serial cord from the
    PassageWay adapter. (PassageWay supports up to COM9.)
      NOTE:
    If your PARTNER system supports caller ID and you have a
    system telephone, you should have a Caller ID Inspect button
    programmed on your telephone. A Caller ID Inspect button
    enables you to view caller ID information for an incoming call
    while you are already active on another call. Without a Caller ID
    Inspect button, the PassageWay Service Provider will present
    caller ID information for the first call that starts ringing at your
    telephone, but it will not provide caller ID information for any
    other calls you receive while you are active on a call. 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-10
    Installing the PassageWay Adapter
    This section describes how to connect the PassageWay adapter to your
    telephone, your PC, and the line jack. The PassageWay adapter provides an
    interface between the serial port on your PC and the Line jack on your
    telephone, enabling you to access the PARTNER system from your PC. The
    PassageWay adapter has a DB-25 connector for 25-pin serial ports. If you
    have a 9-pin serial port on your PC, use the 9-pin to 25-pin adapter included
    with PassageWay Solution to connect your PassageWay adapter to your serial
    port.
      NOTE:
    Do not install the PassageWay adapter while you are active on a call.
    To install the PassageWay adapter:
      1.  Turn off your PC.
      2.  Unplug the line cord from your telephone.
      3.  Connect the line cord to the jack labeled “Line” on the PassageWay
    adapter (Figure 2-2). 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-11
    P
    h
    o
    n
    eL
    in
    e
    Line Cord
    Figure 2-2.  Connecting the Line Cord to the PassageWay Adapter
      4.  Determine the type of serial port (9 pin or 25 pin) you have on your
    PC. If you have a 9-pin serial port, you will use the 9-pin to 25-pin
    adapter.
      5.  Connect the DB-25 connector on the PassageWay adapter to the
    serial (COM) port on your PC. If your PC has a 9-pin serial (COM)
    port, connect the 9-pin to 25-pin adapter to the 9-pin serial (COM)
    port, and then connect the PassageWay adapter to the 25-pin
    connector on the 9-pin to 25-pin adapter. 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-12
        NOTE:
       You can use an RS-232 cable to connect the adapter to the PC
    if you do not want to connect the adapter directly to the PC.
      6.  Connect one end of the 7-foot, 2-pair, modular phone cord (D4BU) to
    the jack labeled “Phone” on the PassageWay adapter (Figure 2-3).
    Ph
    on
    eL
    in
    e
    Modular Phone 
    Cord (D4BU)
    Figure 2-3.  Connecting the Modular Phone Cord to the PassageWay
    Adapter 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-13
      7.  Connect the other end of the 7-foot, 2-pair, modular phone cord
    (D4BU) to the Line jack on your telephone.
      8.  Check the LED on the PassageWay adapter. The LED is located next
    to the Phone and Line jacks on the PassageWay adapter.
       If the red LED is “on,” proceed to Step 9.
       If the red LED is “off,” proceed to the section “PassageWay Adapter
    LEDs” in Chapter 4.
      9.  Turn on your PC.
    Now, proceed to “Installing the Software.” 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-14
    Installing the Software
    This section describes how to install and configure the PassageWay Service
    Provider. You can modify the PassageWay Service Provider configuration
    information later by running the PassageWay Configurator.
      NOTE:
    If you have an earlier version of PassageWay Solution, you must exit
    Connect or AT&TConnect (if it is running) before installing the new
    PassageWay Service Provider.
    To install the PassageWay Service Provider:
      1.  Start Windows (if it is not running already).
      2.  Shut down all telephony applications running on your PC.
      3.  If you have an earlier version of PassageWay Solution applications
    (for example, AT&TCall, AT&TConnect, or AT&TBuzz) installed
    already, perform one of the following steps:
     ¾ If you do not want to run the earlier version of PassageWay Solution
    applications again, delete the Connect icon or AT&TConnect icon
    from your StartUp group (if present).
     ¾ If you want to run the earlier version of PassageWay Solution
    applications again, leave the Connect icon or AT&TConnect icon in
    your StartUp group (if present). Be sure to install the PassageWay
    Service Provider in the directory that contains the PassageWay
    Solution applications. If you install the PassageWay Service Provider
    in a different directory, you must manually change the properties of
    the Connect icon or AT&TConnect icon in the StartUp group so that
    it uses the new Connect application. (See your Windows Users
    Guide to change the properties of an icon in the StartUp group.) 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-15
      4.  If you are installing from diskette, insert diskette #1 of the
    PassageWay Service Provider software into the diskette drive of your
    PC.
       If you are installing from CD-ROM, insert the CD-ROM of the
    PassageWay Service Provider into the CD-ROM drive of your PC.
       If you are installing from a shared directory on a network server,
    proceed to Step 5.
      5.  Perform one of the following steps:
     ¾ If you have Windows 95 or Windows NT 4.0 or later:
      a.  From the Task Bar, click on the Start button.
       The Start menu appears.
     b.  Select Run.
       The Run dialog box appears.
     ¾ If you have Windows 3.1 or later, select Run from the File menu of
    Program Manager. The Run dialog box appears.
      6.  Depending on whether you are installing from a diskette, CD-ROM, or
    a shared directory, perform one of the following steps:
     ¾ If the diskette is in drive A, type 
    a:\setup in the Command Line
    box, and choose the OK button. If the diskette is in drive B, type
    b:\setup in the Command Line box, and choose the OK button.
     ¾ If the CD-ROM is in drive D, type 
    d:\setup in the Command Line
    box, and choose the OK button.
     ¾ If you are installing from a shared directory, type the shared
    directory path (including the drive letter) provided by your Network
    Administrator and 
    setup in the Command Line box, and choose the
    OK button.
       The PassageWay for PARTNER Service Provider Setup dialog box is
    displayed. 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-16
      7.  Choose the Next button.
       The Select Destination Directory dialog box appears. This dialog box
    displays the name of the directory where the PassageWay Service
    Provider software will be installed by default.
      8.  If the default directory is unacceptable, choose the Browse button
    and specify an alternative directory. Otherwise, proceed to Step 9.
      9.  Choose the Next button.
       If you are using Windows 95 or Windows NT 4.0 or later, the Select
    App Folder dialog box appears. This dialog box displays the name of
    the application folder to which the PassageWay Service Provider
    icons will be added. Proceed to Step 10.
       If you are using Windows 3.1 or later, the Select ProgMan Group
    dialog box appears. This dialog box displays the name of the
    Program Manager group to which the PassageWay Service Provider
    icons will be added. Proceed to Step 10.
      10.  If the default application folder (for Windows 95 and Windows NT 4.0
    or later) or program group (for Windows 3.1 or later) is unacceptable,
    enter the name of the new folder or group to be created or select an
    existing folder or group. Otherwise, proceed to Step 11.
      11.  Choose the Next button.
       The Ready to Install dialog box appears.
      12.  Choose the Next button.
       The installation program copies files from the source diskette or CD-
    ROM to the destination directory. The installation program displays a
    message box to inform you of its status as it installs files.
       If you are installing from diskette, insert the requested diskette into
    the PC when prompted, and choose the OK button. 
    						
    							Installing and Configuring the PassageWay
    Service Provider
    2-17
       If you are using Windows 95 or Windows NT 4.0 or later, the Creating
    Application Folder & Short Cuts message box appears.
       If you are using Windows 3.1 or later, the Creating Program Group &
    Icons message box appears.
      13.  Choose the OK button.
       The Installation Completed message box appears.
      14.  Choose the Finish button.
       If you are using Windows 95 or Windows 4.0 or later, the PassageWay
    Configurator is launched, and it displays the Find PassageWay Link
    dialog box.
       If you are using Windows 3.1 or later, the Configuring PassageWay
    Service Provider message box appears. Perform the following steps:
     a.  Choose the OK button in the Configuring PassageWay Service
    Provider message box.
       The Telephony window appears.
     b.  In the Telephony window, choose the Driver Setup button.
       The Telephony Drivers dialog box appears.
     c.  Perform one of the following steps:
    „If the Lucent PassageWay Service Provider is listed in the
    Telephony Drivers dialog box, select it, and then choose the
    Setup button.
    „If the Lucent PassageWay Service Provider is not listed in the
    Telephony Drivers dialog box:
      i.  Choose the Add button.
       The Add Driver dialog box appears.
     ii.  Select the Lucent PassageWay Service Provider, and then
    choose the Add button. 
    						
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