Lucent Technologies PassageWay Service Provider For PARTNER Communications System Getting Started

							Introduction
1-4
  NOTE:
To determine whether you are using the proper issue of the Getting
Started Guide for the PassageWay Service Provider installed on your
PC, perform the following steps:
 a.  Start the PassageWay Configurator.
¾ If you have Windows 95 or Windows NT 4.0 or later, select
PassageWay Configurator from the application folder that
contains the PassageWay Service Provider. (The default
application folder is 
PassageWay for PARTNER.)
¾ If you have Windows 3.1 or later or Windows for Workgroups 3.11
or later, open the program group that contains the PassageWay
Service Provider, and double-click on the PassageWay
Configurator icon. (The default program group is 
PassageWay
for PARTNER.)
 The PassageWay Configurator - COM Port dialog box appears.
 b.  Choose the Help button.
 c.  Depending on your system, perform one of the following steps:
¾ If you have Windows 95 or Windows NT 4.0 or later, choose
Version from the Help menu. The Version Information message
box appears, displaying the issue of the Getting Started Guide
that the software requires. The issue number should match the
issue number on the cover of this book.
¾ If you have Windows 3.1 or later or Windows for Workgroups 3.11
or later, choose 
About Help from the Help menu. The About
Help message box appears, displaying the issue of the Getting
Started Guide that the software requires. The issue number
should match the issue number on the cover of this book.
 d.  Choose the OK button. 
						

							Introduction
1-5
User Responsibilities
Before using the PassageWay Service Provider, you should be familiar with
basic Windows functions and procedures. If not, consult your 
Microsoft
Windows Users Guide
.
You also may need to contact your PC vendor for information on configuring
your PC to meet the PassageWay Service Provider requirements.
Conventions Used in This Guide
The following conventions are used in this guide:
„Throughout this guide, telephones are grouped into two different
categories: system telephones and standard telephones. System
telephones refer to Lucent telephones specifically designed to
work with the PARTNER system. These telephones include the
PARTNER-34D, PARTNER Endeavor-34D, MLS-34D, PARTNER-18D,
PARTNER-18, PARTNER Endeavor-18D, PARTNER Endeavor-18,
MLS-18D, MLS-12D, MLS-12
®, PARTNER-6, PARTNER Endeavor-6,
MLS-6®, and MLC-6 model telephones. Standard telephones refer to
industry-standard, single-line rotary or touch-tone telephones, including
feature phones with built-in feature buttons and lights.
„Text you should enter appears in this style of type.
„Commands, values, instructions, and prompts that appear on the
screen are in this style of type.
„Components of dialog boxes (such as boxes) appear in this style of
type
.
„Key names that are always located on the keyboard in the same place
appear in all capital letters (for example, ENTER).
„Key combinations (holding down one key while pressing another key)
are connected with a “+” (for example, SHIFT+TAB). 
						

							Introduction
1-6
„Only active windows are displayed.
„The terms option buttons and radio buttons refer to the same object.
„Throughout this guide, the term PARTNER refers to all versions of the
following systems:
 ¾ PARTNER Advanced Communications System (ACS)
 ¾ PARTNER Endeavor
 ¾ PARTNER II
 ¾ PARTNER Plus
 ¾ PARTNER
Getting Help
If you have questions about or problems with the PassageWay Service
Provider that this guide does not resolve, call the Lucent Technologies
National Customer Care Center at 1 800 628-2888 or your local Authorized
Dealer. 
						

							Installing and Configuring
the PassageWay Service
Provider
2
2-1
Overview
This chapter provides the procedures for installing and configuring the
PassageWay Service Provider.
  NOTE:
The appearance of dialog boxes and message boxes in this chapter
may differ from the dialog boxes and message boxes that appear on
your system, depending on the operating system you are using (that is,
Windows NT 4.0 or later, Windows 95, or Windows 3.1 or later). 
						

							Installing and Configuring the PassageWay
Service Provider
2-2
New PassageWay Service Provider
Users
This section applies to new PassageWay Service Provider users. If you have
an existing version of the PassageWay Service Provider or PassageWay
Solution, proceed to the next section, “Upgrading the PassageWay Service
Provider or PassageWay Solution.”
If you are a new PassageWay Service Provider user, perform the following
steps:
  1.  Read the section “PassageWay Service Provider Components” to
make sure that you have all of the PassageWay Service Provider
components.
  2.  Read the section “PassageWay Service Provider Requirements” to
make sure that you have the required hardware and software to run
the PassageWay Service Provider.
  3.  Read the section “Before You Begin” to make sure that you have the
necessary information to set up the PassageWay Service Provider.
  4.  Connect your PassageWay adapter to your PC and your telephone by
performing the procedures in the section “Installing the PassageWay
Adapter.”
  5.  Install the PassageWay Service Provider by performing the
procedures in the section “Installing the Software.” 
						

							Installing and Configuring the PassageWay
Service Provider
2-3
Upgrading the PassageWay Service
Provider or PassageWay Solution
This section applies to users who have an earlier version of the PassageWay
Service Provider or PassageWay Solution installed. If you do not have an
existing version of the PassageWay Service Provider or PassageWay Solution
installed, refer to the previous section, “New PassageWay Service Provider
Users.”
If you have an earlier version of the PassageWay Service Provider software or
PassageWay Solution installed on your PC, perform the following steps:
  1.  Read the section “PassageWay Service Provider Components” to
make sure that you have all of the PassageWay Service Provider
components.
  2.  Read the section “PassageWay Service Provider Requirements” to
make sure that you have the required hardware and software to run
the PassageWay Service Provider.
  3.  Read the section “Before You Begin” to make sure that you have the
necessary information to set up the PassageWay Service Provider.
  4.  Install the PassageWay Service Provider by performing the
procedures in the section “Installing the Software.” 
						

							Installing and Configuring the PassageWay
Service Provider
2-4
PassageWay Service Provider
Components
The PassageWay Service Provider consists of the following components:
„software
„the PassageWay adapter
The PassageWay adapter provides an interface between your
telephone and an available serial (COM) port on your PC by
connecting to the following objects:
 ¾ the Line jack on your telephone
 ¾ the wall jack in your office
 ¾ the serial port on your PC
Figure 2-1 shows the components of the PassageWay adapter.
„a 9-pin to 25-pin adapter for personal computers that have 9-pin serial
ports
„a 7-foot, 2-pair, modular phone cord (D4BU)
This modular phone cord connects your PassageWay adapter to your
telephone.
„this guide 
						

							Installing and Configuring the PassageWay
Service Provider
2-5
DB-25
Connector
PhoneLine
Modular
Jacks
LED
Figure 2-1.  Components of the PassageWay Adapter 
						

							Installing and Configuring the PassageWay
Service Provider
2-6
PassageWay Service Provider
Requirements
The PassageWay Service Provider requires the hardware and software listed
below. Install the required hardware and software before installing the
PassageWay Service Provider software. Note that system performance may
be adversely affected by lower system speeds and lower memory capacities.
„an IBM-PC compatible or PS/2®-compatible PC with the following
hardware:
 ¾ an 80386 or higher processor
 ¾ an available serial port
 ¾ a minimum of 4 MB of RAM
 ¾ a 3.5-inch, 1.44-MB, high-density diskette drive
 ¾ a hard disk with at least 4 MB of space available
 ¾ a VGA or better monitor
 ¾ a Windows-compatible pointing device (a mouse or trackball is
recommended)
  NOTE:
You must have an available serial port in your PC that is
dedicated to the PassageWay Service Provider. The
PassageWay Service Provider cannot share a serial port with
other devices.
If all the serial ports in your PC are already in use, you must
purchase an additional serial port or free up an existing serial
port to use with the PassageWay Service Provider. Consult
Appendix A for more information on choosing a suitable serial
port for the PassageWay Service Provider. 
						

							Installing and Configuring the PassageWay
Service Provider
2-7
„any of the following operating systems:
  NOTE:
Only English (United States) is supported.
 ¾ Microsoft Windows 3.1 or later
 ¾ Microsoft Windows for Workgroups 3.11 or later
  NOTE:
Throughout this document, the phrase 
Windows 3.1 or later is
used to refer to Windows 3.1 or later and Windows for
Workgroups 3.11 or later.
 ¾ Microsoft Windows 95
 ¾ Microsoft Windows NT Server 4.0 or later or Microsoft Windows NT
Workstation 4.0 or later
„a system or standard telephone connected to a PARTNER system that
is configured and operating properly.
  NOTE:
A complete list of all the telephones supported by the
PassageWay Service Provider is provided in the PassageWay
Configurator software.