Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide

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Voice System Administration  Message Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
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4  
Press 
F3
 (Save–Rename).
The system renames the Token Ring protocol.
Message Administration
Messages are used to provide information about events and errors during 
system operations.  System messages vary in content, priority, destination, 
and threshold parameters.  Use the System Message Administration window 
to:•
List all the parameters associated...

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Access Message Administration
1  
Start at the Configuration Management menu (Figure 43 on page 63
) and 
select:
The system displays the System Message Administration window 
(Figure 73
).
Figure 73. System Message Administration Window  2  
Enter the message ID of the message you want to administer in the Message ID:
 field, or press 
F2
 (Choices) to...

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Figure 74. System Message Display Window  
Table 7 on page 109
 describes the fields in this window.
 
Table 7. Field Description for System Message Display Window
Field DescriptionMessage ID:
Specifies a unique name for each message in the system.
Message 
Priority:
Specifies the urgency level of the message.  The Message Priority may be 
NONE or – (for...

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Voice System Administration  Message Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
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Threshold 
Period:
Specifies the length of time the message is included in the threshold count, 
provided that one or more thresholds are defined for this message.
Message 
Thresholds:
Shows the message threshold for the corresponding Message ID in the 
Threshold Message ID column.  Most messages will not be associated with 
a threshold.
Threshold:
Specifies...

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Voice System Administration  Message Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 111
Add Message Destinations
The system’s message log provides a complete account of all messages 
generated by the voice system. All system messages are assigned to the 
appropriate destination during installation. 
Note:If a message is changed from the event destination to the alarm 
destination, a similar change should be made on the message 
priority from...

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3  
Enter the destination for the message you want to add in the 
Message 
Destination:
 field or press 
F2
 (Choices) to select from a menu.
Valid message destinations are:
~
stderr — The standard error of the process generating the message. 
Since most system processes redirect standard error to the system 
console, specifying this destination may result...

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Voice System Administration  Message Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
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~
event — Specifies that the delivery system send all event level 
messages (priority “–”) to the event log.  The event log may be 
accessed via the display messages command or the Message Log 
Report window.
~
mxmtr — Used only when the Netview Alarms package is installed. 
Messages sent to mxmtr are sent to the appropriate Netview Alarm 
device. If this...

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Use the following procedure to remove a message destination:1  
Start at the System Message Display window (Figure 74 on page 109
) for 
a given message, and press 
F8
 (Chg-Keys).
2  
 Press 
F2
 (Rem–Dest). 
The system displays the Remove Message Destination window (Figure 
76 on page 114
).
Figure 76. Remove Message Destination Window  3  
Enter the...

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Voice System Administration  Message Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 115
Add Thresholds
Message thresholds are triggering devices that alert operations personnel to 
take action when a certain number of messages are generated over a certain 
period of time.  Message thresholding allows for escalation of message 
priority or criticality.  A system message may be of little concern when it 
occurs in small numbers over long time...

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Voice System Administration  Message Administration
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Figure 77. Add Threshold Window  3  
Enter a non–negative integer threshold value or none in the 
Threshold:
 
field.
4  
Enter THR001 (for none), THR002 (for minor), THR003 (for major), or 
THR004 (for critical) in the 
Threshold Message Id:
 field, or press 
F2
 
(Choices) to select from a menu.
5  
Press 
F3
 (Save). 
The system redisplays the System...