Lucent Technologies DEFINITY System Little Instructions Manual

							DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Routing outgoing calls 
65 Overriding call restrictions 
Note that authorization codes do not override route patterns that 
are denied. For example, if your ARS tables restrict users from 
placing calls to Colombia, a caller cannot override the restriction 
with an authorization code.
Tip:
Authorization codes are optional. To see if authorization codes 
are enabled on your system, use display system-parameters 
customer-options
.
!SECURITY ALERT:
You should make authorization codes as long as possible to 
increase the level of security. Set the length of authorization 
codes on the Feature-Related System Parameters screen.
Let’s create an authorization code 4395721with a COR of 2.
1. Type 
change authorization-code 4395721 and press 
RETURN.
The Authorization Code - COR Mapping screen appears.
2. In the AC field, type 
4395721.
3. In the COR field, enter 
2.
4. Press 
EN TER to save your changes.
Authorization Code - COR Mapping screen
                          Authorization Code - COR Mapping
           NOTE: 2 codes administered. Use list to display all codes.
  AC      COR  AC      COR  AC      COR  AC      COR  AC      COR  AC     COR
  9260839  3  ________ __  ________ __   ________ __  ________ __  ________ __  
  2754609  4  ________ __  ________ __   ________ __  ________ __  ________ __  
  ________ __  ________ __  ________ __   ________ __  ________ __  ________ __  
  ________ __  ________ __  ________ __   ________ __  ________ __  ________ __  
  ________ __  ________ __  ________ __   ________ __  ________ __  ________ __   
						

							Routing outgoing calls 
66 ARS Partitioning 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
ARS Partitioning
Most companies want all their users to be able to make the same 
calls and follow the same route patterns. However, you may find 
it helpful to provide special calling permissions or restrictions to 
a group of users or to particular phones.
NOTE:
If you used partitioning on a release prior to R7 and you want to 
continue to use partitioning, please read this section carefully. The 
process for setting up partitioning has changed significantly.
Tip:
Partitioning is an optional feature. Use display 
system-parameters customer-options 
to see if Partitioning 
is set to y and Time of Day Routing is set to n. If Time of Day 
Routing is y
 on System Parameters Customer Options, you 
specify the partition group number (PGN) on the Time of Day 
Routing Plan screen. Refer to DEFINITY ECS Administrator’s 
Guide for more information.
You can use ARS partitioning to change the call routing plan for 
up to 8 different user groups within a single DEFINITY ECS. 
You assign a partition group number (pgn) to each user group and 
identify different call routing treatments for each pgn.
Setting up a partition group
Let’s say you allow your employees to make local, long distance, 
and emergency calls. However, you have a lobby phone for 
visitors and you want to allow users to make only local, toll-free, 
and emergency calls from this phone. 
						

							DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Routing outgoing calls 
67 ARS Partitioning 
To restrict the lobby phone, you modify the routing for a partition 
group to enable only specific calls, such as U.S.-based toll-free 
+1 800 calls, and then assign this partition group to the lobby 
phone.
To enable +1 800 calls for partition group 2:
1. Type 
list ars route-chosen 18002221000 and press 
RETURN.
You can use any 7-digit number following the 1800 to 
create an example of the dialed string. The ARS Route 
Chosen Report for partition group 1 appears.
2. Record the route pattern for the selected dialed string.
In our example, the route pattern for 1800 is p1. This 
indicates that the system uses the Partition Routing Table 
to determine which route pattern to use for each partition.
NOTE:
If there is a number (with no p) under Route Pattern on the 
Route Chosen Report, then all partitions use the same 
route pattern. You need to use the Partition Routing Table 
only if you want to use different route patterns for 
different partition groups. 
3. Press CANCEL to return to the command prompt.
                          ARS ROUTE CHOSEN REPORT
Location : 1 Partitioned Group Number: 1
Dialed Total Route Call Node Location
String Min  Max Pattern Type Number
1800___________________  11 11 p1___ fnpa _____ all 
						

							Routing outgoing calls 
68 ARS Partitioning 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
4. Type change partition-route-table index 1 and press 
RETURN.
The Partition Route Table screen appears. In our example, 
partition group 1 can make 1800 calls and these calls use 
route pattern 30.
5. In the PGN2 column that corresponds to Route Index 1, 
type 
30 and press ENTER.
This tells the system to use route pattern 30 for partition 
group 2 and allow partition group 2 members to make calls 
to 1800 numbers.
Assigning a phone to a partition group
To assign an extension to a partition group, you have to first 
assign the partition group to a class of restriction (COR) and then 
assign that COR to the extension.
To assign a class of restriction (COR) to partition group 2.
1. Type 
list cor and press RETU RN.
 Partition Routing Table
Routing Patterns
Route
Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
----- ----- ----- ----- ----- ----- ----- ----- -----
1 __30 __30 ____ ____ ____ ____ ____ ____
2 ____ ____ ____ ____ ____ ____ ____ ____
3 ____ ____ ____ ____ ____ ____ ____ ____
4 ____ ____ ____ ____ ____ ____ ____ ____
5 ____ ____ ____ ____ ____ ____ ____ ____
6 ____ ____ ____ ____ ____ ____ ____ ____
7 ____ ____ ____ ____ ____ ____ ____ ____ 
						

							DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Routing outgoing calls 
69 ARS Partitioning 
The Class of Restriction Information screen appears.
Class of Restriction Information screen
2. Choose a COR that has not been used and press CANCEL.
In our example, select 
3.
3. Type 
change cor 3 and press RETU RN.
The Class of Restriction screen appears.
Class of Restriction screen 
CLASS OF RESTRICTION INFORMATION
COR COR Description
                    0
                    1 supervisor
                    2 telecommuting
                    3
CLASS OF RESTRICTION
COR Number: 3
          COR Description: lobby
FRL: 0 APLT? y
  Can Be Service Observed? n           Calling Party Restriction: none
Can Be A Service Observer? n Called Party Restriction: none
Time of Day Chart: _ Forced Entry of Account Codes? n
         Priority Queuing? n                Direct Agent Calling? n
     Restriction Override: none Facility Access Trunk Test? n
     Restricted Call List? n Can Change Coverage? n
Access to MCT? y  Fully Restricted Service? n
   Category For MFC ANI: 7
         Send ANI for MFE? n_  Add/Remove Agent Skills? n
            MF ANI Prefix: ______       Automatic Charge Display? n
Hear System Music on Hold? y PASTE (Display PBX Data on Phone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
 Group Controlled Restriction: inactive 
						

							Routing outgoing calls 
70 ARS Partitioning 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
4. Type a name for this COR in the COR Description field.
In our example, type 
lobby.
5. Enter 
2 in the Partition Group Number field.
Tip:
The Partition Group Number field appears only when 
Time of Day Routing is n
 on the System Parameters 
Customer Options screen. Otherwise, you specify the 
partition group number (PGN) on the Time of Day 
Routing Plan screen. For information on Time of Day 
Routing, refer to 
DEFINITY ECS Administrator’s 
Guide.
6. Press 
EN TER to save your changes.
Now assign COR 3 to the lobby phone at extension 1234:
1. Type
 change station 1234 and press RETURN.
The station screen for 1234 appears.
2. In the COR field, enter 
3.
3. Press 
EN TER to save your changes. 
						

							DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Enhancing system security 
71 Assigning and changing users 
Enhancing system security
This section explains how to add and modify user logins. It also 
provides an introduction to phone system security issues. It 
describes possible security problems you should be aware of and 
gives you instructions for detecting these problems.
Tip:
If your organization has not yet completed the Service Agreement 
Indemnity Enhancement Certification, we highly recommend that 
you call the Security Hotline at the World-class Customer Service 
Center (+1 800 643 2353) and ask how to become certified. When 
you complete this certification and administer your DEFINITY 
system according to Lucent’s fraud prevention requirements, 
Lucent will indemnify your organization for charges associated 
with toll fraud.
Assigning and changing users
The system allows you to add or change user logins as needed. 
When you want to add or change a login, remember the following 
DEFINITY system security requirements:
na login must be 3 to 6 alphanumeric characters in length
na password must be from 4 to 11 alphanumeric characters 
in length and contain at least one non-alphabetic character
Note that to create or change logins for G3V3 and later releases, 
you must login as a superuser with administrative permissions. 
						

							Enhancing system security 
72 Assigning and changing users 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Assigning new logins and passwords
As you work as an administrator, you may be fortunate enough to 
have help administering your switch or you may want to have an 
assistant make changes to the switch while you are out of the 
office. In these cases, you should set up a new user in the system 
and limit what this individual can do. As you’ll see, adding logins 
is very easy.
Tip:
You increase system security when you choose the longest 
possible password with a mix of lowercase and uppercase 
numbers and letters.
The following example shows you how to add a new login called 
angi3 with a password of b3stm0m.
To add this user and password, log in with a superuser ID and 
complete the following steps:
1. Type 
add login angi3 and press RETU RN .
Use the new login name as part of the add command.
The Login Administration screen appears. The Login’s 
Name field shows the name you typed in the add 
command; other fields contain defaults. 
						

							DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Enhancing system security 
73 Assigning and changing users 
Login Administration screen
2. Complete the following fields:
nPassword of Login Making Change
This is your password.
nLogin’s Password
Assign an initial password for the new login. We’ll 
type in 
b3stm0m as part of our example. The 
password does not appear on the screen as you type.
nRe-enter Login’s Password
3. Press 
EN TER to save your changes.
                     LOGIN ADMINISTRATION
Password of Login Making Change:
       LOGIN BEING ADMINISTERED
                          Login’s Name: angi3
                            Login Type: customer
                         Service Level: non-super-user
Disable Following a Security Violation? y  Access to INADS Port? n
        LOGIN’S PASSWORD INFORMATION
                      Login’s Password:
              Reenter Login’s Password:
Password Aging Cycle Length (Days):
LOGOFF NOTIFICATION
Facility Test Call Notification? y  Acknowledgment Required? y
  Remote Access Notification? y  Acknowledgment Required? y 
						

							Enhancing system security 
74 Assigning and changing users 
DEFINITY System’s Little Instruction Book
for basic administration  555-233-756  Issue 1
April 2000
Setting login permissions
Once you add the new user, you should review the user’s 
command permissions and modify them, if necessary.
To review command permissions for our new example login:
1. Type 
change permissions angi3 and press RETU RN.
Use the new login name as part of the add command. The 
Command Permission Categories screen appears.
Command Permission Categories screen
2. If you want the default permissions, press CANCEL.
3. If you want to change any permissions, enter 
y to give the 
user access or 
n to restrict access for each permission type.
4. Press 
EN TER to save your changes.
  COMMAND PERMISSION CATEGORIES
Login Name: angi3
COMMON COMMANDS
              Display Admin. and Maint. Data? n
                         System Measurements? n
System Mgmt Data Transfer Only? n
ADMINISTRATION COMMANDS
         Administer Stations? n Administer Features? n
           Administer Trunks? n Administer Permissions? n
     Additional Restrictions? n 
MAINTENANCE COMMANDS
           Maintain Stations? n Maintain Switch Circuit Packs? n
             Maintain Trunks? n Maintain Process Circuit Packs? n
             Maintain System? n