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Lucent Technologies DEFINITY System Little Instructions Manual
Lucent Technologies DEFINITY System Little Instructions Manual
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DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Getting started 5 Accessing your system Accessing your system You need to log in before you can administer your telephone system. To log in, you need to know: nyour login and password nthe type of terminal or terminal emulation program that you are using Change your password frequently, at least once a month, to help keep hackers out of your system. For instructions on how to change your password or add new logins, refer to ‘‘Assigning and changing users’’ on page 71. Logging into the system If your system requires Access Security Gateway procedures, refer to DEFINITY ECS Administrator’s Guide for more information. 1. At the prompt, type your login and press RETURN. The system prompts you for your password. 2. Type your password and press RETURN. Your password does not display on the screen. Be sure to keep your password private. The system prompts you for your terminal type. The type in square brackets is the default.
Getting started 6 Accessing your system DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Terminal screen for login 3. Press RETURN if you are using the default terminal. Otherwise, enter the terminal type and press RETURN. Once you log in, “ Command” appears. The system is ready to accept a new command. Setting the system time and date Update the system time and date for events such as leap year or daylight savings time. The correct time and date ensure that records are correct. Tip: Changing the date and time may modify Call Detail Recording (CDR) data by 9 hours and 59 minutes. Therefore, you should change the date and time after normal business hours. To set the system time and date: 1. Type set time and press RETURN. The Date and Time screen appears. 2. Complete the appropriate fields. Login: Password: System: XXXXXX Software Version: xxxxxxxxxxxx Terminal Type: (513, 715, 4410, 4425, VT220): [513]
DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Getting started 7 Accessing your system Use a 24-hour clock to set the hour. For example, for 2:00 p.m. (14:00) type 14. Do not try to update the Seconds field because it automatically resets to 0 when you press EN TER. 3. Press EN TER to save your changes. Date and Time screen 4. Type display time and press RETU RN to double check the new date and time. Tip: When you change the date or time, some display phones may not automatically refresh the display. If this happens, have each user press the date/time button on their phone and the display should update. See DEFINITY ECS Administrator’s Guide for more information about setting the date and time on your system. Saving changes There are two methods for saving changes to your system: temporary saves and permanent backups. DATE AND TIME DATE Day of the Week: __________ Month: _________ Day of the Month: __ Year: ____ TIME Hour:__ Minute:__ Second: XX Type:________ Daylight Savings Rule: ___
Getting started 8 Accessing your system DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Temporary save As you are working with the system, your changes to the system memory are considered temporary. These changes are lost if your system loses power before the next permanent save (or backup). 1. Press EN TER to save any changes you make on a screen. When you press EN TER, “command successfully completed ” appears and the cursor returns to the command prompt. Permanent backup A permanent backup copies your changes from the system memory to a card (also called a flash ROM), disk, or tape. You can perform manual backups or your system may be administered to automatically backup every 24 hours. Tip: To determine if your system backs up automatically, type display system-parameters maintenance and see if you have scheduled maintenance. When you make large changes, perform a manual backup in case your system loses power before the next backup. To create a backup: 1. Be sure that the backup card or tape is in place. 2. Check the alarms panel and clear any active alarms. 3. Type save translation and press RETU RN. The save process may take up to 10 minutes. You cannot administer your system while the save process takes place.
DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Getting started 9 Accessing your system If an error message appears in the Command Completion Status field, clear the error and repeat the save process. Save Translation screen It is a good idea to have at least two backups. You can run the backup again to a second card, or you can copy an automatic backup with the backup command (if your system allows). You may want to keep this second (or a third) backup off premises to ensure you could recover from a disaster or system failure. See DEFINITY ECS Administrator’s Guide for more information about performing backups of your system. Saving announcements You can save announcements only if your system has an integrated announcement board and you have administered announcements. If you change your recorded announcements and you have a TN750C board, the system automatically saves your changes to the on-board FLASH memory. If you have a TN750 or TN750B board, you need to manually save the recorded announcements on your system. 1. Type save announcements and press RETU RN to save the changes. SAVE TRANSLATION Processor Command Completion Status Error Code SPE_A Success 0
Getting started 10 Accessing your system DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 This process can take up to 40 minutes. You cannot administer your system while the system is saving announcements. NOTE: If you have both TN750B and TN750C boards, save announcements to the TN750B slot. See DEFINITY ECS Administrator’s Guide for more information about saving announcements. Logging off the system For security reasons, you should log off every time you leave your terminal. 1. To log off the system, type logoff and press RETU RN. You may see a security screen that indicates that you have Remote Access, Facility Test, or Busied Out administered. You may want to disable these features before you log off. For more information about these features, refer to the Little Instruction Book for basic diagnostics. This screen also indicates whether or not you have any active minor or major alarms that you should address before you end your session. 2. Type y and press RETU RN to proceed with log off. If you use terminal emulation software to administer the switch, you should log off the system and exit the emulation application before alternating or switching to another software package.
DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Planning the DEFINITY system 11 Understanding the dial plan Planning the DEFINITY system This section provides you with background on system-wide functions. It explains how to read and use your dial plan, and shows you how to make simple changes such as adding extension ranges. This section also explains how to assign feature access codes. Understanding the dial plan Your dial plan tells your system how to interpret dialed digits. For example, if you dial 9 on your system to access an outside line, it is actually the dial plan that tells the system to find an external trunk when a dialed string begins with a 9. The dial plan also tells the system how many digits to expect for certain calls. For example, the dial plan may indicate that all internal extensions are 4-digit numbers that start with 1 or 2. Tip: In this book, we do not usually explain each form as thoroughly as we do the dial plan. However, this form serves as the basis for almost everything in the system, so we wanted to be sure you have a clear understanding of how to read and update your dial plan. If you need more information, refer to DEFINITY ECS Administrator’s Guide.
Planning the DEFINITY system 12 Understanding the dial plan DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Let’s take a look at an example dial plan so you’ll know how to read your system’s dial plan. The following figure shows an example of a simple dial plan. Dial Plan Record screen If you look at the lower half of the Dial Plan Record screen, you see the First Digit Table. This table defines the dialing plan for your system. The rows in the First Digit Table indicate what the system does when the row’s first digit is dialed. The columns indicate how long the dialed string will be for each type of call. For example, this dial plan shows that when users dial a 4-digit number that starts with 2, they are dialing an extension. DIAL PLAN RECORD Page 1 of 1 Local Node Number: ETA Node Number: Uniform Dialing Plan: 4-digit ETA Routing Pattern: UDP Extension Search Order: local-extensions-first FIRST DIGIT TABLE First Length Digit -1- -2- -3- -4- -5- -6- 1: __________ __________ __________ extension_ __________ __________ 2: __________ __________ __________ extension_ __________ __________ 3: __________ __________ __________ __________ __________ __________ 4: __________ __________ __________ __________ __________ __________ 5: __________ __________ __________ extension_ __________ __________ 6: __________ __________ dac_______ __________ __________ __________ 7: __________ __________ __________ __________ __________ __________ 8: __________ __________ __________ __________ __________ __________ 9: fac_______ __________ __________ __________ __________ __________ 0: attd______ __________ __________ __________ __________ __________ *: __________ __________ fac_______ __________ #: __________ __________ fac_______ __________
DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Planning the DEFINITY system 13 Understanding the dial plan The first digit table may have any of the following codes: nAttendant (attd) — Defines how users call an attendant. Attd access numbers can be any number from 0 to 9 and contain 1 or more digits. In our example figure, the system calls an attendant when users dial 0. nDial access codes (dac) — Allows you to use trunk access codes (tac) and feature access codes (fac) in the same range. For example, you could define the group 300–399 for dacs, which would allow both facs and tacs in that range. Dial access codes can start with any number from 1 to 9 and contain up to 4 digits. In recent releases, * and # also can be the first digit. In our example figure, dial access codes begin with 6 and must be 3 digits long, so this company can have a feature access code set to 633 and a trunk access code assigned to 634. nExtensions (ext) — Defines extension ranges that can be used on your system. In our figure, extensions must be in the ranges: 1000–1999, 2000–2999, and 5000–5999. nFeature access codes (fac) only — facs can be any number from 1 to 9 and contain up to 4 digits. You can use * or #, but only as a first digit. In our example, this company can use *21 to activate a feature and use #21 to deactivate the same feature. Our example also shows that one fac can be set to 9 (first digit 9, only one digit long). nMiscellaneous code (misc) — these codes are used if you want to have more than one kind of code start with the same digit and be the same length. Using a misc code requires that you also define a second digit table. Refer to DEFINITY ECS Administrator’s Guide for information about the second digit table. Our example does not show this type of code.
Planning the DEFINITY system 14 Understanding the dial plan DEFINITY System’s Little Instruction Book for basic administration 555-233-756 Issue 1 April 2000 Displaying your dial plan You might want to take this opportunity to look at and interpret your own dial plan. To display your system’s dial plan: 1. Type display dialplan and press RETU RN. Modifying your dial plan It is easy to make changes to your dial plan. For example, let’s add a new range of dial access codes to the dial plan. We want to be able to assign both facs and tacs in the 700–799 range. 1. Type change dialplan and press RETURN. The Dial Plan Record screen appears. 2. Move the cursor to the 7th row in the 3rd column. This field defines what the system does when users dial any number from 700 to 799. 3. Type dac in the selected field. 4. Press EN TER to save your changes. Adding extension ranges You may find that as your needs grow you want a new set of extensions. Before you can assign a station to an extension, the extension must belong to a range that is defined in the dial plan. Let’s add a new set of extensions that start with 3 and are 4 digits long (3000–3999).