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Lucent Technologies DEFINITY System Little Instructions Manual

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    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Planning the DEFINITY system 
    15 Understanding the dial plan 
    To add this set of extensions to the dial plan:
    1. Type 
    change dialplan and press RETURN.
    The Dial Plan Record screen appears.
    2. Move the cursor to the 3rd row in the 4th column.
    3. Type 
    extension in the selected field.
    4. Press 
    EN TER to save your changes.
    Adding feature access codes
    As your needs change, you may want to add a new set of feature 
    access codes for your system. Before you can assign a fac on the 
    Feature Access Code screen, it must conform to your dial plan.
    In our example, if you want to assign a feature access code of 33 
    to Last Number Dialed, first you need to add a new fac range to 
    the dial plan.
    To add a fac range from 30–39:
    1. Type
     change dialplan and press RETU RN.
    The Dial Plan Record screen appears.
    2. Move the cursor to the 3rd row and the 2nd column.
    3. Type 
    fac in the selected field.
    4. Press 
    EN TER to save your changes. 
    						
    							Planning the DEFINITY system 
    16 Changing feature access codes 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Changing feature access codes
    Feature access codes (FAC) allow users to activate and deactivate 
    features from their phones. A user who knows the fac for a 
    feature does not need a programmed button to use the feature. For 
    example, if you tell your users that the fac for the Last Number 
    Dialed is *33, then users can redial a phone number by entering 
    the fac, rather than requiring a Last Number Dialed button.
    Many features already have factory-set feature access codes. You 
    can use these default codes or you can change them to codes that 
    make more sense to you. However, every fac must conform to 
    your dial plan and must be unique. For more information about 
    the dial plan, refer to ‘‘Understanding the dial plan’’ on page 11.
    Let’s try an example. If you want to change the feature access 
    code for Call Park to *72:
    1. Type 
    change feature-access-codes and press RETURN.
    The feature access code (fac) screen appears.
    2. Move the cursor to the Call Park Access Code field.
    3. Type *
    72 in the access code field over the old code.
    4. Press 
    EN TER to save your changes.
    If you try to enter a code that is assigned to a feature, the 
    system warns you of the duplicate code and does not allow 
    you to proceed until you change one of them.
    Tip:
    To remove any feature access code, merely delete the existing fac 
    and leave the field blank. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Managing phones 
    17 Adding new phones 
    Managing phones
    This section explains how to add, swap, or remove the phones on 
    your system. This section also gives you tips for customizing 
    your own phone so it has the feature buttons you need for many 
    administration and troubleshooting tasks.
    Note that this section does not tell you how to administer 
    attendant consoles or IP softphones. If you need to add or modify 
    an attendant console or IP softphone, refer to DEFINITY ECS 
    Administrator’s Guide.
    Adding new phones
    When you are asked to add a new phone to the phone system, 
    what do you do first? To connect a new phone you need to do 
    three things: 
    nfind an available port
    nwire the port to the cross-connect field or termination 
    closet
    ntell the telephone system what you’re doing
    Before you can determine which port to use for the new phone, 
    you need to determine what type of phone you are installing, 
    what ports are available, and where you want to install the phone. 
    						
    							Managing phones 
    18 Adding new phones 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Gathering necessary information
    1. Determine whether the phone is an analog, digital, ISDN, 
    or hybrid set.
    You need this information to determine the type of port 
    you need, because the port type and phone type must 
    match. If you do not know what type of phone you have, 
    refer to ‘‘Phone types’’ on page 4 for a list of phones by 
    model number.
    2. Record the room location, jack number, and wire number.
    You may find this information on the jack where you want 
    to install the phone, recorded in your system records, or 
    from the technician responsible for the physical 
    installation.
    3. Display the available boards (cards) and ports.
    To view a list of boards on your system, type 
    list 
    configuration station
     and press RETURN.
     
    System Configuration screen
                                 SYSTEM CONFIGURATION
    Board                                                     Assigned Ports
    Number     Board Type           Code     Vintage     u=unassigned t=tti p=psa
    01A05      DIGITAL LINE          TN754B 000002      01 u  03 u  05 u  07 08
    01A06      ANALOG LINE           TN742  000010      01 02 03 04 u  u  u  u
    01B05      ANALOG LINE           TN746B 000008      u  u  u  u  u  u  u  u
                                                        u  u  u  u  u  u  u  u
    01C04      ANALOG LINE           TN746B 000008      u  u  u  u  u  u  u  u
                                                        u  u  u  u  u  u  u  u
    01C05      DIGITAL LINE          TN2224 000004      01 u  u  04 u  u  07 08
                                                        u  u  u  u  u  u  u  u
                                                        u  u  u  u  u  u  u  u
    01C06      HYBRID LINE           TN762B 000004      01 02 u  u  u  u  u  u
    01C09      MET LINE              TN735  000005      01 u  u  u
    01C10      DIGITAL LINE          TN754  000004      u  u  u  u  u  u  u  u 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Managing phones 
    19 Adding new phones 
    The System Configuration screen shows all the boards on 
    your system that are available for connecting phones. You 
    can see the board number, board type, circuit-pack type, 
    and status of each board’s ports. 
    4. Choose an available port and record its port address.
    Each port that is available or unassigned is indicated by a 
    ‘
    u.’ Choose an available port from a board type that 
    matches your phone type (such as a port on an analog 
    board for an analog phone).
    Every phone must have a valid port assignment, also 
    called a port address. The combined board number and 
    port number is the port address. So, if you want to attach a 
    phone to the 3rd port on the 01C05 board, the port address 
    is 01C0503 (01=cabinet, C=carrier, 05=slot, 03=port).
    Tip:
    If you add several phones at one time, you may want to 
    print a paper copy of the System Configuration screen. To 
    print the screen to a printer attached to the system 
    terminal, type list configuration station print
     and 
    press 
    RETU RN. To print to the system printer that you use 
    for scheduled reports, type list configuration station 
    schedule immediate
     and press RETURN.
    5. Choose an extension number for the new phone.
    The extension you choose must not be assigned and must 
    conform to your dial plan. You should also determine 
    whether this user needs an extension that can be directly 
    dialed (DID) or reached via a central phone number.
    Be sure to note your port and extension selections on your 
    system’s paper records. 
    						
    							Managing phones 
    20 Adding new phones 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Physically connecting the phone
    Once you have collected all the information, you are ready to 
    physically wire the port to the cross-connect field.
    If you have a Lucent representative or on-site technician who 
    completes the physical connections, you need to notify them that 
    you are ready to add the phone to the system. To request that 
    Lucent install the new connections, call your Lucent 
    representative to place an order.
    If you are responsible for making the connections yourself and if 
    you have any questions about connecting the port to the 
    cross-connect field, refer to your system installation guide.
    Now you are ready to configure the system so that it recognizes 
    the new phone.
    Completing the station screens
    The information that you enter on the station screen advises the 
    system that the phone exists and indicates which features you 
    want to enable on the phone.
    To access the station screen for the new phone:
    1. Type 
    add station nnnn and press RETU RN, where nnnn is 
    the extension for the new phone.
    Make sure the extension conforms to your dial plan. You 
    can also use the 
    add station next command to add a 
    phone to the next available extension. 
    When the station screen appears, you see the extension 
    number and some default field values. For example, the 
    following screen is for a new phone at extension 2345. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Managing phones 
    21 Adding new phones 
    Station screen
    2. Type the model number of the phone into the Type field.
    For example, to install a 8411D phone, type 
    8411D in the 
    Type field. Note that the displayed fields may change 
    depending on the model you add.
    3. Type the port address in the Port field.
    4. Type a name to associate with this phone in the Name 
    field.
    The name you enter displays on called phones that have 
    display capabilities. Also, some messaging applications, 
    such as I
    NTUITY, recommend that you enter the user’s 
    name (last name first) and their extension to identify the 
    phone.
    5. Press 
    EN TER to save your changes.
    To make changes to this new phone, such as assigning coverage 
    paths or feature buttons, type 
    change station nnnn and press 
    RETURN, where nnnn is the extension of the new phone.
                                       STATION
    Extension: 2345
                              Lock Messages? _          BCC: _
         Type: 8411D                         Security Code: _________   TN: 1__
         Port: _______________             Coverage Path 1: ____       COR: 1
         Name: ___________________________ Coverage Path 2: ____       COS: 1
    STATION OPTIONS
                  Loss Group: _________       Personalized Ringing Pattern: 1
                 Data Module? ____________                Message Lamp Ext: 2345            Speakerphone: 2-way                    Mute Button Enabled? y        Display Language: english___ 
                  PassageWay? n
                                                         Media Complex Ext: ____
                                                              IP Softphone? n 
    						
    							Managing phones 
    22 Adding new phones 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Using station templates to add phones
    A quick way to add phones is to copy the information from an 
    existing phone and modify it for each new phone. For example, 
    you can configure one phone as a template for an entire work 
    group. Then, you merely duplicate the template station screen to 
    add all the other extensions in the group.
    Note that only phones of the same model can be duplicated. The 
    duplicate command copies all the feature settings from the 
    template phone to the new phones.
    To duplicate an existing phone:
    1. Type 
    display station nnnn and press RETU RN.
    nnnn is the extension of the station screen you want to 
    duplicate to use as a template. Verify that this extension is 
    the one you want to duplicate. 
    2. Press 
    CANCEL to return to the command prompt.
    3. Type 
    duplicate station nnnn and press RETU RN,  where 
    nnnn is the extension you want to duplicate.
    The system displays a blank Duplicate Station screen. 
    						
    							DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    Managing phones 
    23 Adding new phones 
    Duplicate Station screen
    4. Type in the extension, port address, and phone name for 
    each new phone you want to add.
    The rest of the fields are optional. You can complete them 
    at any time.
    5. Press 
    EN TER to save your changes to system memory.
    To make changes to these phones, such as assigning coverage 
    paths or feature buttons, type 
    change station nnnn and press 
    EN TER, where nnnn is the extension of the phone that you want to 
    modify.
    Using an alias
    Not every phone model has a unique station screen in the system. 
    You might have to use an available model number as an “alias” 
    for another. If you need to enter a phone type that the system does 
    not recognize or support, use an alias.
    For example, you may purchase a phone model that is newer than 
    your system. In this case, you can use an available model type 
     
                                      STATION
                                              Security
    Ext.    Port     Name                     Code      Room      Jack   Cable
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______
    _______ ________ ________________________ _________ _________ ______ ______ 
    						
    							Managing phones 
    24 Adding new phones 
    DEFINITY System’s Little Instruction Book
    for basic administration  555-233-756  Issue 1
    April 2000
    that best matches the features of your new phone. You can refer to 
    your phone’s manual to determine which alias to use. If your 
    manual does not have this information, you can contact the 
    DEFINITY helpline for an appropriate alias.
    For example, let’s use an alias to add a new 8403B phone to a 
    DEFINITY G3V2 or earlier system.
    1. Refer to your new phone’s manual to find the correct alias.
    In our example, we find that the 8403B is administered on 
    a G3V2 or earlier system as a 7405D phone.
    2. Type 
    change alias station and press RETURN.
    The Alias Station screen appears.
    3. Enter 
    8403B in the Alias Set Type field.
    Enter the model of the unsupported phone in this field.
    4. Enter 
    7405D in the Supported Set Type field.
    Enter the alias (supported model) in this field.
    5. Press 
    EN TER to save your changes.
    Alias Station screen
                                                                             
                      ALIAS STATION
        Alias Set Type            Supported Set Type
           8403B                      7405D
           _____                      _____
           _____                      _____
           _____                      _____
           _____                      _____
           _____                      _____
           _____                      _____
           _____                      _____
           _____                      _____
           _____                      _____
     ’#’ indicates previously aliased set type is now native 
    						
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