Lucent Technologies DEFINITY Performance Management Release 2.0 User Guide

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
3NMS AlertsNMS alert Notification Methods
Issue 1
November 1998
Page 71
NMS alert Notification MethodsIntroduction
The Performance Management installation process allows you to install a script 
that forwards alert information to a pager or to email. You can also install add-on 
software such as TelAlert or Remedy that provide additional methods for notifying 
you when alerts occur. 
Alert 
Notification 
Options
The following methods for receiving alert notification are available to you through 
the NMS:Table 9. NMS alert Notification MethodsSoftware 
Notification 
Ty p e
Description
Performance 
ManagementCU Pager Pages the system administrator and sends a code that 
identifies the alert.
Performance 
Managementemail Sends an email message to the system administrator that 
contains pertinent alert information.
TelAlert Alpha Page Pages the system administrator and sends a code that 
identifies the alarm or error type. 
The alpha page also confirms when the system 
administrator received the page. The page repeats until 
the system administrator responds to the page.
 (1 of 2) 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
3NMS AlertsNMS alert Notification Methods
Issue 1
November 1998
Page 72
TelAlert Voice Page Sends a voice page to the system administrator and 
sends a code that identifies the alert. The voice page also 
confirms that the system administrator received the page. 
The page repeats until the system administrator responds 
to the page.
TelAlert AudixCalls the system administrator’s audix and leaves a voice 
message containing alert information.
Remedy Ticket Interfaces with Performance Management to provide 
historical information for alerts.
Table 9. NMS alert Notification MethodsSoftware 
Notification 
Ty p e
Description
 (2 of 2) 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
3NMS AlertsNMS alert Notification Methods
Issue 1
November 1998
Page 73
Set Up Alert 
Notification
To setup alert notification, identify the notification method that meets your 
business needs, then complete the following procedure.1Select an Alert Notification method.2At a UNIX editor, type the following and press 
ENTER
: 
/opt/OV/OneVision/bin/SamplesResult: 
The system displays a list of script files.
3Type one of the script file names below:
• TA_AlphaPage
• TA_VoicePage
•TA_Audix
• CU_Pager
• Notify_Email
•ARS_TicketResult: 
The system displays procedures for the selected script.
4Complete the procedures included in the file.5Write and quit the file. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808Issue 1
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4
4Performance Management OverviewChapter Contents•Introduction
75
•System Requirements
77
•Supported Products
78
•Access Performance Management
79
•Exit Performance Management
81 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
4Performance Management OverviewIntroduction
Issue 1
November 1998
Page 75
Introduction
As one of a collection of Business Communication System (BCS) management 
applications, the Performance Management system enables you to monitor the 
performance of the managed nodes (DEFINITY switch) in your DEFINITY system 
using an industry standard SNMP-based Network Management System (NMS). 
The system collects switch performance data, primarily usage peaks, from the 
DEFINITY Proxy Agent through SNMP. Using Performance Management, you 
can retrieve that performance data and generate various types of reports, which 
can then be viewed on the screen in various formats or exported to other 
applications.
Features
Performance Management provides the following capabilities:
•Data collection
Where you specify the type of data, time of collection, and length of storage 
for data to be collected from each managed node.
•Exception thresholds
Where you specify thresholds, or tolerance levels, for processor occupancy 
and trunk group grade of service. When the thresholds are exceeded, a 
performance alert appears on the screen.
•Performance reports
Where you can define what managed nodes and associated components 
should be tracked, what the report output should look like, and whether the 
report output should go to the screen, a printer, or a file. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
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•Report schedule
Where you specify when a report should run, either immediately or at a later 
scheduled time.
•Alerting
Icons on the screen that indicate any violations of exception thresholds or 
alerts, such as when the system fails to collect performance data as 
scheduled, or when the system fails to generate a scheduled report.
•Graphical User Interface (GUI)
A graphic representation of what is going on with the system, including 
various tools to help you navigate and use the system easily.
Background
Performance Management replaces the DEFINITY Monitor I product. It provides 
the same capabilities as Monitor I, except for the following reports:
• Force Management Alternatives
• Access Endpoint report
• PRI Endpoint report 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
4Performance Management OverviewSystem Requirements
Issue 1
November 1998
Page 77
System Requirements
The Project Provisioning Package for this release contains the specific 
recommendations and specifications to plan and install the Performance 
Management software. 
Installation 
Options
The provisioning package also defines the terms and conditions for the three 
installation options:
• Customer installation
• Technical Support Center (TSC) installation services
•NetCare
® Network Consulting Group installation of a complete turn-key 
system
Refer to 
About This Book
 on page 8
 for more information about the Project 
Provisioning Package.
Hardware 
Requirements
You should work with your Lucent Account Executive to determine the hardware 
requirements that your organization needs to meet its business and performance 
specifications.
Software 
Requirements
The DEFINITY Performance Management application operates with the following 
software:
• DEFINITY Proxy Agent, Release 2.0
• DEFINITY Network Management Common Software, Release 2.0
• Network Management System (NMS) platform
• DEFINITY Fault Management, Release 2.0 (optional) 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
4Performance Management OverviewSupported Products
Issue 1
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Supported ProductsNMS Products
The DEFINITY Performance Management 2.0 product supports the following 
network management products:
• DEFINITY Proxy Agent 2.0 
• DEFINITY Fault Management 2.0
NMS Platforms
The DEFINITY Performance Management 2.0 product supports the following 
Network Management System (NMS) platforms:
• HP OpenView Releases 4.11, 5.0, and 5.01 installed on Solaris Release 2.5.1 
Supported 
Systems
Release 2.0 of Performance Management only supports DEFINITY G3 PBX 
release 4 and DEFINITY ECS releases 5 through 6. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
4Performance Management OverviewAccess Performance Management
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Access Performance Management
You should start Performance Management after you complete the installation 
process to verify that Performance Management is installed correctly.
Procedure
To access Performance Management, do the following:1Log in to UNIX.2Start the operating system software.3At a UNIX editor, type one of the following and press 
Return
:
• For NetView, type 
$OV_BIN/nv600
• For OpenView, type $OV_BIN/ovw&
Result: 
The system opens the Network Management System software and 
displays the 
Root
 map.
4Double-click a DEFINITY submap icon.Result: 
The system displays a DEFINITY submap.
5Double-click a managed node icon. Result: 
If you installed Performance Management 
and
 Fault Management, 
the system displays the following screen. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
4Performance Management OverviewAccess Performance Management
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6
If the system displays this screen, click 
Start Performance Management
.
Result: 
The Performance Management application starts and displays the 
Performance Management main window.