Lucent Technologies DEFINITY Performance Management Release 2.0 User Guide

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookDEFINITY Performance Management User Guide
Issue 1
November 1998
Page 11
Main Menu
After you install the guides, you can access the books from the Main Menu. 
The Introduction section on the Main Menu contains procedures for navigating 
between the books and searching for specific information.
The Comments section contains an evaluation form. You are encouraged to 
submit the form with your suggestions for improvement 
and
 comments on the 
useful elements of the documentation.
DEFINITY Performance Management User Guide
The 
DEFINITY Performance Management User Guide Release 2.0
 contains 
the explanation and procedures to manage the day-to-day operations of the 
software and related external devices.
The user guide is divided into two sections:
• Section 1 Network Management Systems (NMS) includes chapters 1 
through 3. For an overview of the chapters, refer to 
Chapter 1, 
NMS 
Overview
.
• Section 2 DEFINITY Performance Management includes the rest of the 
chapters in this guide. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookAudience
Issue 1
November 1998
Page 12
The chapters in the NMS overview are laid out by functions and are organized by 
the primary tasks to operate the software, including:
• Login and access procedures
• System help and navigation features
• Administration procedures to add, change, and delete data
• Operational procedures to manage the software features and functions
The user guide is an essential resource for users who are unfamiliar with the 
purpose and operation of the product.
Audience
The user guide is particularly helpful to those that use Performance Management 
as part of their routine duties. The guide is also intended for:
Customers, including:
• Network managers
• System administrators
• Technicians
Lucent personnel, including:
• Service providers and technicians
• Sales teams
• Training and Education
• Translation Services 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookFormat Conventions
Issue 1
November 1998
Page 13
Format Conventions
The format conventions used in this book are visual cues to help users identify the 
type of action they should take to execute the steps in the procedures.
The use of the format conventions are consistent throughout all the books in the User Document Set
 for this release.
Table 1. Format ConventionsConvention
Description
Bold textIndicates that you should type the bold text exactly as 
shown.
Example: Type 
display status
 (1 of 4) 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookFormat Conventions
Issue 1
November 1998
Page 14
[Bold text in 
brackets]Indicates that you should type discrete data that is specific 
to your system, 
without
 the brackets.
Discrete data can be any of the following:
• Managed node name
• Name of a directory or file
•Drive name
• Any data that is 
not
 a default option
Examples:
•Type [
d] install
 
• Type your [
password
]
• Select the [
managed node name
] from the Help list.
Function keys Appear in bold letters and indicate that you should press 
that key on the keyboard to execute a specific action. 
Examples:
•Press 
Enter (also refers to the 
Return
 key)
•Press 
Tab
•Press 
Esc
Table 1. Format ConventionsConvention
Description
 (2 of 4) 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookFormat Conventions
Issue 1
November 1998
Page 15
Series of Menu 
OptionsFile > Save
The greater than (>) symbol indicates that your should 
select an option from a series of menus. 
For example, Click 
File > Save
 means that you should:
• Click on the first menu (File). 
• Then click on the second option (Save) from the second 
menu.
The term 
select
 is used in place of 
click
 if: 
• A program does not accept mouse commands.
or
• You need to choose an option from a Help list.
To select an option from a Help list:
• Use the arrow keys or TAB key to move the cursor to the 
option on the list.
• Then press 
ENTER
 to select the option.
Table 1. Format ConventionsConvention
Description
 (3 of 4) 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookFormat Conventions
Issue 1
November 1998
Page 16
Result
 paragraph Describes the result of an action taken in a step, as 
described in the following example:
Result: 
The system displays the MAIN MENU.
A results paragraph may also contain a message or a 
prompt in constant width font. 
A prompt sets up the action to be taken in the next step.
Result: 
The system displays the command window that 
contains the prompt: Do you wish to 
continue? y/n
Table 1. Format ConventionsConvention
Description
 (4 of 4) 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookLucent Resources
Issue 1
November 1998
Page 17
Lucent Resources
Lucent Technologies provides customers with a variety of planning, consulting, 
and technical services.
The 
account executives
 are the customers’ primary source to obtain information 
and explore custom options to meet the customers’ specific business needs.
The sections below briefly describe the services that are available to customers.
Project Provisioning Package
The 
Project Provisioning Package
 for this release contains the specific 
recommendations and specifications to plan and install the 
DEFINITY Network 
Management
 products.
A copy of the Project Provisioning Package is posted on the DEFINITY Solutions 
website. You can access the website at:
http://www.bcs.lucent.com/sales_market/definity/sysmgmt/dfm.htm
Customers can also request a copy of the package from their account executive.
The package is intended to clarify the responsibilities of the customer and Lucent 
during the installation project. The package contains the following information:
• Installation options (see below)
• Connectivity diagrams
• Ordering information
• Pre-installation hardware and software requirements 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookTechnical Support Center (TSC)
Issue 1
November 1998
Page 18
• Installation schedule and responsibilities
• Platform acceptance test
• Post installation verification and acceptance
The Provisioning Package also contains detailed explanations of the three (3) 
implementation options that are available to customers:1Customer installation of the NMS platform and DEFINITY Network 
Management products.2Lucent Technologies Technical Support Center (TSC) installation of the 
DEFINITY Network Management products. 3Lucent Technologies NetCare
® Network Consulting Group installation of a 
complete turn-key system for the Network Management System (NMS).
Options two and three are further explained in the sections below.
Technical Support Center (TSC)
The Technical Support Center (TSC) is part of the Technical Support Organization 
(TSO).
You can call the Technical Support Organization (TSO) at the toll-free number 
below and follow the prompts to reach the TSC:
TSO 1-800-242-2121
The Technical Support Center (TSC) works with account executives and 
customers to install and support the DEFINITY Network Management products.  
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookNetCare Network Consulting Group
Issue 1
November 1998
Page 19
Both the customer and TSC perform the Post Installation Verification and 
Acceptance Test of Performance Management.
Time and 
materials 
charges
If customers choose to install the DEFINITY Network Management products 
themselves, then the TSC is not responsible for the installation of the product 
software. 
If the customers do not install and set up the system according to the guidelines in 
the Project Provisioning Package, then the TSC will bill the customers for support 
on a time and materials basis. 
NetCare Network Consulting Group
The NetCare
® Network Consulting Group is part of the Professional Services 
Organization. NetCare is available to work with customers to design and build a 
turn-key Network Management System. 
Customers can select all or any combination of the NetCare services summarized 
below:
• Plan and design a custom network system
• Purchase and configure the Network Management System (NMS)
• Install and integrate the DEFINITY Network Management software products 
on the NMS platform
• Train users on the operation and management of the software tools
Account executives can provide customers with additional information about 
NetCare and other custom services. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
About This BookYear 2000 Compliance
Issue 1
November 1998
Page 20
Year 2000 Compliance
The Business Communication System (BSC) part of Lucent Technologies makes 
the following statement with respect to any product manufactured and sold by 
Lucent BCS in connection with a product’s operation in the year 2000.
Any product or version/release of a product that is introduced as generally 
available on or after September 30, 1996, will be year 2000 compliant or Lucent 
BSC will make it year 2000 compliant at our cost.
Any other product, depending on the specific product and its release or version, 
will fit into one of the following categories:
• The product is year 2000 compliant.
• If the product is not year 2000 compliant, Lucent BCS will provide an upgrade 
path to a generally available release that is year 2000 compliant at a 
reasonable cost to the customer.
• If the product is not year 2000 compliant, and no upgrade path to a generally 
available release that is year 2000 compliant is available, Lucent BCS will 
evaluate whether there are potential modifications to the product that will 
make it year 2000 compliant, and if Lucent BCS determines that such 
modifications are economically practical, Lucent BCS will offer such 
modifications to the customer at a reasonable cost.
• If the product is not year 2000 compliant, and if Lucent BCS determines that it 
is not economically practical to make the product year 2000 compliant, Lucent 
BCS will inform the customer of this fact and offer migration options at a 
reasonable cost.