Lucent Technologies DEFINITY Performance Management Release 2.0 User Guide

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
8Event LogUsing the Event Log
Issue 1
November 1998
Page 181
Sample Event 
Log
The following screen is a sample event log with corresponding alert indicators.Processor Occupancy 
DEFINITY Systems > [specific 
managed node] > Processor 
Occupancy > Event Log
Processor Occupancy 
Event Log for the 
managed node
Trunk Group (Grade of 
Service)
DEFINITY Systems > [specific 
managed node] > Trunk 
Groups > Event Log
Grade of Service Event 
Log for the managed 
node
Report Generation
Performance Management 
>Reports> [specific Report] > 
Event Log
Report Generation Event 
log for that report
To view this event log... From the left pane, click... The system displays... 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
8Event LogUsing the Event Log
Issue 1
November 1998
Page 182
Event Log 
description
The fields in the event log are described as follows. Newest active events are 
displayed at the top, followed by resolved events, with newest resolved events 
listed first. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
8Event LogUsing the Event Log
Issue 1
November 1998
Page 183
Event Column Description
First column Icons representing one of five alert levels. The 
levels, in order of increasing severity, are: 
Warning, Minor, Major, and Critical.
The highest active alert icon will be displayed the 
left pane for each alertable node. An event 
generates an alert when it does not have an end 
time. If no alerts are present, the No Alert icon is 
displayed. If None is specified as the alert level, 
the event does not generate an alert.
The highest level of severity displays for each 
alertable node.
State The current status of the event; either active or 
resolved. An active event does not have an end 
time. An event is resolved when you or the 
system ends the event, whereby an end time is 
added to the event.
Start The time when the Performance Management 
system detects the problem and logs the 
problem as an event. The time is in the local time 
zone where the Performance Management 
system is located. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
8Event LogUsing the Event Log
Issue 1
November 1998
Page 184
End The time when either the system or a user ends 
the event. The time is in the local time zone 
where the Performance Management system is 
located.
Node The network component that caused the event to 
be logged, such as Data Collection.
Resource The monitored resource at the node that caused 
the event to be logged. For example, a trunk 
group service is a resource. Data collection, 
processor occupancy, and trunk group service 
events are related to a specific managed node. 
Report generation events are created by the 
Performance Management system.
ID Resource identifier that is set when there are 
multiple resources of the same type at the given 
node. For example, trunk group service events 
can occur for any monitored trunk group for a 
specific managed node. The trunk group is the 
resource identifier.
Description Provides details about the event, such as the 
parameters used to determine its existence. The 
details come from the system that detected the 
problem, which is usually the data collector.Event Column Description 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
8Event LogResolve an Event
Issue 1
November 1998
Page 185
Resolve an EventIntroduction
Active events normally end automatically by the system when new data is 
obtained about the situation that caused the event to be logged in the event log. 
For example, a report event ends when an attempt is made to generate the report 
again. If the report fails again, a new event is recorded in the event log. With 
Performance Management, you have the option of resolving an event manually, 
as described below.
Procedure
To manually resolve an event, highlight one or more rows in the event log table 
and click Resolve. The state of the events that are resolved change to “Resolved” 
and the End time is set to the current time.
Conditions for 
ending events 
automatically
The following table lists how events are ended by the system automatically:This event... is ended when...Report The next attempt is made to generate the report.
Data collection The next attempt is made to collect data.
Processor occupancy new processor occupancy data is retrieved for the 
managed node.
Trunk group new trunk group data is retrieved from the 
managed node. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808Issue 1
November 1998
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9
9Set Alerting ParametersChapter Contents•Introduction
187
•About Alert Levels
188
•Set Global Alerting Parameters
190
•Set Processor Occupancy Alerting Parameters
195
•Set Trunk Group Alerting Parameters
198 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
9Set Alerting ParametersIntroduction
Issue 1
November 1998
Page 187
Introduction
Alerts are visual reminders of any problems in the DEFINITY system. Alerting is 
also used by the NMS to identify problems associated with a specific managed 
node. You can define what events trigger alerts and at what level of severity. You 
can then tell at a glance by looking in the left pane of Performance Management 
where the problems are. For example, you can set your system up so that you are 
notified by a critical alert if there are any problems collecting data.
This chapter describes alerts, how to determine which events generate alerts, and 
how to determine the severity level for an event. 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
9Set Alerting ParametersAbout Alert Levels
Issue 1
November 1998
Page 188
About Alert Levels
When setting alerting parameters as described in this chapter, you need to specify 
the level of severity attached to each condition that causes an alert to occur. The 
level of security is a visual cue to remind you of the severity of the problem 
associated with a specific managed node. 
Alert Levels and 
Icons
The levels of alerts, in order of increasing severity, are shown in the following 
table:Alert Level Alert Icon you see in left 
window paneWarning
Minor
Major
Critical 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
9Set Alerting ParametersAbout Alert Levels
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November 1998
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Escalation of 
Alert
The highest alert icon will display for each node of that managed node. For 
example, in the following example, the highest level alert icon, a major alert icon, 
appears not only next to the event log for that managed node, but also next to the 
managed node.
 
 
Most severe
alert escalated
to DEFINITY
Systems
node 
						

							DEFINITY Performance Management User Guide, Release 2.0, 585-229-808
9Set Alerting ParametersSet Global Alerting Parameters
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November 1998
Page 190
Set Global Alerting Parameters
This procedure describes how to set alerting parameters for the Performance 
Management system. Some of these parameters can be overridden for a specific 
managed node, as described in the following sections of this chapter:
•
Set Processor Occupancy Alerting Parameters
 on page 195
•Set Trunk Group Alerting Parameters
 on page 198
Procedure
To set default alerting parameters that will be used throughout the Performance 
Management system, do the following:1From the left window pane, click 
Performance Management > Global Alerting 
Parameters.
Result: 
Displays the Global Alerting Parameters pane.