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Lucent Technologies DEFINITY Performance Management Release 2.0 User Guide
Lucent Technologies DEFINITY Performance Management Release 2.0 User Guide
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DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 2NMS Submap AdministrationModify NMS Submaps Issue 1 November 1998 Page 61 Modify NMS Submaps If you wish to modify location or connection information for a submap, you can edit the Location Override file from a text editor or can modifying the Default Location screen on the Proxy Agent. Modify the Location Override File In the Location Override file, you can change location information for managed nodes or hide managed nodes. The changes you administer in the Location Override file do not change the information contained in the Proxy Agent. This functionality allows multiple NMS users to view the same information in different formats. Directions for modifying the Location Override file are contained within that file. To modify the Location Override file , do the following: 1At a UNIX prompt, type /opt/OV/OneVision/DG3Poll/Location and press Return. Result: The system opens the Location Override file. 2Follow the directions contained in the Location Override file.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808Issue 1 November 1998 Page 62 3 3NMS AlertsChapter Contents•Introduction 63 •Identify NMS Alerts 64 – Identify Proxy Agent Icon States 65 – Events that Change Proxy Agent States 66 – Identify Managed Node Icon States 67 – Events that Change Managed Node Icon States 69
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIntroduction Issue 1 November 1998 Page 63 Introduction The Network Management System When Performance Management performs a data collection, or when the Network Management System (NMS) performs a poll, the NMS color-codes managed node icons to identify alerts for those managed nodes. When the NMS polls Proxy Agents and discovers an alarm for a Proxy Agent, the NMS color-codes the associated Proxy Agent icons to reflect alarm states. Performance Management comes with the facility to notify you by pager or by email when alerts occur. You may also install the add-on software, TeleAlert or Remedy to provide more notifcation capabilities. This chapter describes the: • Icon states for Proxy Agents • Icon states for managed nodes • Alert notification methods
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIdentify NMS Alerts Issue 1 November 1998 Page 64 Identify NMS AlertsIntroduction When a Proxy Agent has an alarm or a managed node has an alert, the NMS colors the corresponding icon to indicate the severity of the alarm or alert. When multiple alarms or alerts that have more than one level of severity occur, icon colors represent the most severe alarm or alert. See Icon States on page 56 for details on icon states. This section contains information that identifies icon states for Proxy Agents and managed nodes and describes the events that change an icon state.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIdentify NMS Alerts Issue 1 November 1998 Page 65 Identify Proxy Agent Icon States Proxy Agent alarms occur when alarm forwarding fails or when an authentication failure occurs. Because alarms manifest as colored icons, the following section refers to alarm states as icon states. Each state of a Proxy Agent icon represents a condition that exists between a Proxy Agent and a managed node. The NMS platform assigns the names of these states. The table below describes Proxy Agent icon states that occur in OpenView. Table 5. Proxy Agent icon states OpenView State Name Description Normal The Proxy Agent is communicating with the NMS. Warning The Proxy Agent is communicating with the NMS but the NMS received an Authentication Failure trap sent by the Proxy Agent. Major The Proxy Agent failed to forward alarms to the administered destination.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIdentify NMS Alerts Issue 1 November 1998 Page 66 Events that Change Proxy Agent States The color of a Proxy Agent icon changes when polling events or trap events indicate a change in the Proxy Agent alarm status. Proxy Agent icon states change when OpenView polls a Proxy Agent and receives one of the unacceptable results identified in the table below. If the icon is in the New state and a subsequent poll finds an acceptable response, the icon returns to the Normal state. Table 6. Polling changes for Proxy Agent icon alarm statesResult of poll Default polling interval (min) New State AlarmForward = Failed 5 Major Proxy Agent does not exist or does not respond 5 Unknown
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIdentify NMS Alerts Issue 1 November 1998 Page 67 Identify Managed Node Icon States Managed node alerts arise when unacceptable conditions occur on a managed node. Because alerts manifest as color-coded icons, the following section refers to alert states as icon states. The state of a managed node icon represents the current alert for that managed node. The NMS platform assigns the names of these states. The table below describes managed node icon states that occur in OpenView.Table 7. Managed node icon alert statesOpenView State Name Definition Normal The managed node has no alert. Warning The managed node has at least one warning alert. Minor The managed node has at least one minor alert. (1 of 2)
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIdentify NMS Alerts Issue 1 November 1998 Page 68 Major The managed node has at least one major alert. Unknown One of the following conditions is true: • Communication between a Proxy Agent and a managed node is unstable; therefore, the Proxy Agent cannot indicate the status or health of the managed node. • The NMS cannot communicate with the Proxy Agent and, therefore, cannot determine the status of the managed node. • A dynamic connection that has not received a fault status update or a major or minor alert.Table 7. Managed node icon alert statesOpenView State Name Definition (2 of 2)
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIdentify NMS Alerts Issue 1 November 1998 Page 69 Events that Change Managed Node Icon States The color of a managed node icon changes when Performance Management conducts a data collection that identifies an alert level. Below is a description of the alert levels you might encounter.Data Collection. Performance Management collects data on a user-specified basis. This information is specific to managed nodes with static connections in an up state. When an unacceptable health condition arises, that managed node icon accepts the icon state described in the table below. Table 8. Performance data collection change managed node icon statesResult of poll New icon state g3healthMajor > 0 Major • g3healthMinor > 0, and • g3healthMajor = 0Minor • g3healthWarning > 0, and • g3healthMajor = 0, and • g3healthMinor = 0Warning • g3healthMajor = 0, and • g3healthMinor = 0, and • g3Warning = 0Normal (1 of 2)
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 3NMS AlertsIdentify NMS Alerts Issue 1 November 1998 Page 70 Proxy Agent does not exist or does not respond Unknown Connection status is not up Unknown Table 8. Performance data collection change managed node icon statesResult of poll New icon state (2 of 2)