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Lucent Technologies DEFINITY Performance Management Release 2.0 User Guide
Lucent Technologies DEFINITY Performance Management Release 2.0 User Guide
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DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 7Administer ReportsDisplay Report Output Issue 1 November 1998 Page 171 2 Click on the tab that matches the schedule of the report you want to see. For example, if you have a report that runs on a monthly basis, then click the Monthly tab. Result: Displays a list of generated reports that match that schedule.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 7Administer ReportsDisplay Report Output Issue 1 November 1998 Page 172 3 To view the report, double click on the desired file name, or single click on the file name and click View . Result: Displays the report. 4To change any of the report definition parameters, such as the format of the report, go to Options from a Displayed Report on page 131 .
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 7Administer ReportsView a Report on a Browser Issue 1 November 1998 Page 173 View a Report on a Browser This procedure describes how to view a Performance Management report in an HTML format on a Web browser. Prerequisites • Make sure you know the World Wide Web location (URL) and the server where the Performance Management files are located. The person that installed Performance Management should know this information. • Your web browser will need a Java applet (plug-in) so that the html file (which runs the applet) can open a network connection to download data necessary to display the table or chart. You will be given instructions on how to install this plug-in during the following procedure. Procedure To view a report on a browser, do the following:Note: You may be prompted to get a Java plug-in for your browser during this process. If necessary, have your system administrator help with getting the plug-in. 1Run the report and define its output destination as HTML as described in Run a Report on page 167 and Define Destination of Report Output on page 163 . Remember the file name of the report. 2From your browser, enter the web location (URL) on the server where the report files reside. If necessary, see your administrator for this information.3From the index of reports (see sample screen below), click on the directory that contains the report you want.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 7Administer ReportsView a Report on a Browser Issue 1 November 1998 Page 174 4 Continue to click on the appropriate links until the report you want is listed, as shown in the following sample screen.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 7Administer ReportsView a Report on a Browser Issue 1 November 1998 Page 175 5 Click on the file name of the report you want to see. Result: If your browser has the required plug-in, the report displays. If your browser does not have the required plug-in to display the report, go to the next step.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 7Administer ReportsView a Report on a Browser Issue 1 November 1998 Page 176 6 If your browser cannot find the plug-in needed for displaying the file, you will be prompted to get the plug in as shown in the following sample screen. Click on the Get the Plug-in button and follow the set up instructions that are provided automatically in order to download and install the plug-in and view the report. Regardless of whether the following sample screen displays of not, you must click on the Setup link at the bottom of the browser window in order to get the instructions for downloading the plug-in. Note: If you are in a UNIX environment, it is helpful to have a working knowledge of UNIX, or else get your UNIX administrator to help you set up the plug-in. Result: The report displays in the browser window.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808Issue 1 November 1998 Page 177 8 8Event LogChapter Contents•Introduction 178 •Using the Event Log 180 •Resolve an Event 185
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 8Event LogIntroduction Issue 1 November 1998 Page 178 IntroductionPurpose of Event Log By using an event log, you can pinpoint any system problems, assess the severity of the problem, and view the history to the problems. At that point you can close out the event causing the problem, or you can investigate and take care of the problem using the information provided by the event log. Definition of Event Log The event log displays a table listing all of the events for either all managed nodes in the DEFINITY system, or events specific to selected parts of a managed node. An event is an occurrence, condition, or problem that the system detects and records in the event log. Conditions that can cause an event to appear in the event log include: • Data collection failure • Report not generating • Managed node not meeting an established threshold • Trunk group not meeting a threshold service Types of Event Logs Performance Management provides several types of event logs. Each event log contains the same fields, but differ on what type of events they contain. The following table lists the different event logs and what they contain.
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 8Event LogIntroduction Issue 1 November 1998 Page 179 Type of Event Log Description Master Shows all events for all managed nodes Data Collection Shows all data collection events for the selected managed node Processor Occupancy Shows all processor occupancy events for the selected managed node Trunk Group (Grade of Service)Shows all trunk group grade of service events for the selected managed node Report Shows all failures for a particular report
DEFINITY Performance Management User Guide, Release 2.0, 585-229-808 8Event LogUsing the Event Log Issue 1 November 1998 Page 180 Using the Event LogDescription The event log displays all of the events for the either all managed nodes, or events specific to selected parts of a managed node. An event is an occurrence or condition that the system detects and is recorded in the event log. Conditions that can cause an event to appear in the event log include: • Data collection failure • Report generation failure • Managed node not meeting the established threshold • Trunk group not meeting threshold service Each managed node has its own event log, but the master event log contains all events for all managed nodes. This procedure describes how to view and interpret the Master Event Log. Viewing an Event Log To view any of the various event logs, do the following:To view this event log... From the left pane, click... The system displays...Master Master Event Log Master Event Log Data Collection DEFINITY Systems > [specific managed node] > Data Collection > Event Log Data Collection Event Log for the managed node