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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
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DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Overview of DEFINITY ECS R8 21 Connecting with ATM Port Networks (Category A only) ATM-CES (Category A only) ATM-CES (Circuit-Emulation Service) lets the DEFINITY ECS emulate an ISDN-PRI trunk on an ATM facility. These virtual trunks can serve as integrated access, tandem, or tie trunks. ATM-CES trunk emulation maximizes port network capacities by consolidating trunking. For example, the CES interface can define up to ten virtual circuits for tie-line connectivity, consolidating onto one circuit card network connectivity that usually requires multiple circuit packs. ATM WAN (Category A only) ATM Wide Area Network (ATM WAN) extends the Port Network Connectivity (PNC) beyond a single ATM switch. This allows you to use either a private ATM network, public WAN, or a combination of both. Several networked ATM devices can be used as effectively as a single ATM switch for inter-port network connectivity. ATM WAN is supported by the Multiple Location feature, where port network cabinets can be administered as separate locations; however, it is not required. You can use multiple ATM switches without multiple locations administered. EPN cydfatm2 KLC 102299 AT M backbone switchAT M Enterprise switch Wide area ATM network PPNCES CES PNC PNC PPN Network management platform AT M Enterprise switch
Overview of DEFINITY ECS R8 22 IP Solutions (Category A only) DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 IP Solutions (Category A only) DEFINITY ECS IP Solutions brings together the flexibility of IP networks with the richness of voice communication. It allows investment protection and optimization in IP, ATM, and PSTN networks. Full applications, features, and management capabilities are carried into the IP environment. Remote workers have full access to communication system features from their PCs. Figure 1 shows the trunk and line connections available with IP Solutions. NOTE: Voice quality can and will vary based on LAN conditions, which are extraneous to IP Solutions. Figure 9. IP Solutions PSTN LAN/WAN cydfipsl EWS 022800 DEFINITY R8 C-LAN C-LAN C-LANDS1 MedPro Mode TN802B TN802B IP Trunk ModeMedPro Mode TN802B DEFINITY R8 DEFINITY R7 IP Trunk Mode TN802B TN802BMedPro Mode DEFINITY IP Softphone or CentreVu IP AgentVoice Terminal Telecommuter application DEFINITY IP Softphone with H.323 voice application Road-warrior application H.323 Trunk IP Trunk LAN/WAN
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Overview of DEFINITY ECS R8 23 IP Solutions (Category A only) As shown in Figure 1, DEFINITY ECS IP Solutions supports IP connectivity for two types of trunks and three types of IP Softphones. DEFINITY ECS IP Solutions is implemented using the TN802/TN802B IP Interface assembly, which is a Windows NT server that resides on the IP-Interface circuit pack inside the DEFINITY ECS. The TN802B IP Interface, introduced in Release 8, operates in either the IP Trunk mode (for IP trunk connections) or in the MedPro mode (for H.323 trunk connections and H.323 voice processing for IP softphones). The TN802 IP-Interface, introduced in Release 7, operates only in the IP Trunk mode. The TN802B defaults to IP Trunk mode and is backward compatible with Release 7. The MedPro mode requires the new TN799B C-LAN circuit pack. With Release 7 software, or with Release 8 software configured as Release 7 (that is, R8 used as a bugfix for R7), the TN802B can be used only in the IP Trunk mode. With Release 8 software, the TN802B can be used in either mode but each TN802B can operate in just one of the two modes at a time; that is, all trunks supported by the same TN802B must all be operating in the same mode. DEFINITY ECS supports multiple TN802Bs operating in a mixture of the two modes or a combination of TN802s (operating in the IP Trunk mode) and TN802Bs (operating in either mode). The IP Trunk and MedPro modes are not interoperable; that is, the TN802B in MedPro mode cannot communicate with another TN802B in IP Trunk mode or with a TN802. Trunks DEFINITY ECS IP Solutions supports two trunk configurations: nH.323 Trunk nIP Trunk H.323 Trunk MedPro mode supports the H.323 version 2 protocol and interoperates with H.323 version 2 endpoints, including stations, trunks, and gateways. The TN802B IP Interface in Medpro mode enables H.323 trunk service using IP connectivity between two DEFINITY ECS systems. H.323 trunk groups can be configured as DEFINITY-specific tie trunks supporting ISDN trunk features such as DCS+ and QSIG, or as generic tie trunks permitting interconnection with other vendors’ H.323 v2-compliant switches, or as direct-inward-dial (DID) type of “public” trunks providing access to the switch for unregistered users. TheTN802B in MedPro mode requires the TN799B for signaling.
Overview of DEFINITY ECS R8 24 IP Solutions (Category A only) DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 IP Trunk In Release 8, the IP Trunk mode will typically be chosen for interoperability with existing TN802 (as opposed to the TN802B) IP Interface circuit packs. The IP Trunk mode allows trunk groups to be defined as DS1 tie lines between DEFINITY ECS systems over a virtual private network (VPN). Each IP Interface circuit pack in IP Trunk mode provides a basic twelve-port package that can be expanded up to a total of 30 ports. The benefits of IP Trunk include a reduction in long distance voice and fax expenses, facilitating global communications, providing a full-function network with data and voice convergence and optimizing networks by using the available network resources. Each TN802 or TN802B in IP Trunk mode requires a connection to a modem and an incoming line for Lucent remote access. The TN802 (but not the TN802B in IP Trunk mode) also requires direct access to the NT server on the TN802 hard disk using pcANYWHERE, version 8 or later. A TN802B in the IP Trunk mode does not require the TN799B. IP Softphones DEFINITY IP Softphones operate on a PC equipped with Microsoft Windows 95/98/NT and with TCP/IP connectivity to DEFINITY ECS. DEFINITY IP Solutions supports three IP Softphone configurations: nRoad-warrior application (voice over IP) nTelecommuter application (dual-connection) nCentreVu IP Agent (dual-connection) nNative H.323
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Overview of DEFINITY ECS R8 25 IP Solutions (Category A only) Road-warrior application The road-warrior application of the DEFINITY IP Softphone enables travellers to use the full DEFINITY ECS feature set from temporary remote locations anywhere in the world such as a hotel room. The road-warrior application consists of two software applications running on a PC that is connected to DEFINITY ECS over an IP network. The single network connection between the PC and DEFINITY ECS carries two channels, one for the signaling path and one for the voice path. DEFINITY IP Softphone software handles the call signaling and an H.323 V2-compliant audio application, such as Microsoft NetMeeting, handles the voice communications. The user places and receives calls via the IP Softphone interface on the PC and uses a headset connected to the PC (or the PC’s microphone and speakers) to speak and listen. With the road-warrior application, NetMeeting has been configured to run in the background and use only the audio portion of the applications. The data collaboration feature of NetMeeting can be used as a stand-alone application but it is disabled during an IP Softphone session. On DEFINITY ECS, the road-warrior application of the IP Softphone requires the TN799B (C-LAN) for signaling and the TN802B IP Interface circuit pack assembly running in MedPro mode for voice processing. Each VOIP Softphone requires the administration of two stations — an H.323 station and one of the types of DCP station. Telecommuter application The telecommuter application of the DEFINITY IP Softphone enables telecommuters to use the full DEFINITY ECS feature set from home. It consists of a PC and a telephone with separate connections to DEFINITY ECS. The PC is connected to DEFINITY ECS over an IP network to provide the signaling path. The PC runs the DEFINITY IP Softphone software to provide the user interface for call control. A standard telephone is connected to DEFINITY ECS over the public switched telephone network (PSTN) to provide a high-quality voice path. The user places and receives calls via the IP Softphone interface on the PC and uses the telephone handset to speak and listen. On DEFINITY ECS, the telecommuter application of the IP Softphone requires the TN799B (C-LAN) for signaling. The TN802B IP Interface is not used for the telecommuter application. Each instance of the telecommuter application requires the administration of two stations — an IP Softphone station and one of the types of DCP station.
Overview of DEFINITY ECS R8 26 International Requirements DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 CentreVu IP Agent The DEFINITY CentreVu IP Agent is a variation of the telecommuter application. The CentreVu IP Agent emulates a Lucent CallMaster set and provides use of the call end capabilities required for Call Center operations from a remote location, such as the agent’s home. Native H.323 This is an IP-connected softphone running off-the-shelf H.323 software. It operates as a single-line phone with limited features, which are activated by Feature Access Codes. International Requirements The DEFINITY system complies with the regulations of many countries and supports a wide range of languages, including user-defined languages. These are a few examples of the country-specific features that are available: nTerminal-display language nTone plans and customizable tones (within selected tone plan) nTransmission, conference-loss, and tone-loss plans nRinging n12- or 16-kHz periodic pulse metering (PPM) nA-Law or µ-Law companding nISDN and non-ISDN, bit-oriented digital protocols nAnalog, line and trunk port impedances nGain and loss characteristics n1.544-Mbps T1 and CEPT 2.048-Mbps E1 protocols nDS1 port administration (DS1 framing, signaling, line coding, and companding on CEPT trunks). The switch has many other non-USA features.
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Site Requirements 27 Floor Area 2 —Site Requirements This section describes the wall and floor area, and loading specifications for various DEFINITY ECS cabinets. Floor Area For maintenance access, floor plans typically allocate space around the front, ends, and rear of the cabinets. Floor area requirements vary between cabinets. Dimensions and clearances for all cabinet configurations are listed in Ta b l e 3. Table 3. Cabinet Dimensions and Clearances Cabinet Type Height Width Depth Clearance Compact Modular 1-cabinet 2-cabinets 3-cabinets 25.5 in. (64.8 cm) 51 in. (129.6 cm) 76.5 in. (194.4 cm)24.5 in. (62.2 cm) 24.5 in. (62.2 cm) 24.5 in. (62.2 cm)12 in. (30.5cm) 12 in. (30.5 cm) 12 in. (30.5 cm)Left, Right, and Front 12 in. (30.5 cm) Continued on next page
Site Requirements 28 Floor Area DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Single-Carrier 1-cabinet 2-cabinets 3-cabinets 4-cabinets 20 in. (51 cm) 39 in. (99 cm) 58 in. (1.5 m) 77 in. (2 m) 27 in. (69 cm) 27 in. (69 cm) 27 in. (69 cm) 27 in. (69 cm)22 in. (56 cm) 22 in. (56 cm) 22 in. (56 cm) 22 in. (56 cm)38 in. (97 cm) between cabinet and wall Multi-Carrier 170 in. (1.8 m)32 in. (81 cm)28 in. (71 cm)Rear 38 in. (97 cm) Front 36 in. (91 cm) Cable slack manager 27 in. (18 cm)32 in. (81 cm)38 in. (97 cm) DC power cabinet 3 20 in. (51 cm)27 in. (69 cm)22 in. (56 cm)38 in. (97 cm) Front and Rear Ta b l e 3 .Cabinet Dimensions and Clearances — Continued Cabinet Type Height Width Depth Clearance Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Site Requirements 29 Floor Area Large battery cabinet 100 Amp 200 Amp 300 Amp 400 Amp27 in. (69 cm) 42 in. (107 cm) 42 in. (107 cm) 57 in. (145 cm)55 in. (140 cm) 55 in. (140 cm) 55 in. (140 cm) 55 in. (140 cm)21 in. (53 cm) 21 in. (53 cm) 21 in. (53 cm) 21 in. (53 cm)38 in. (97 cm) Front and Rear 1.Includes the auxiliary cabinet, the global AC cabinet, and the global DC cabinet. 2.Used with Multi-Carrier and Single-Carrier cabinets. 3.Requires a floor area of 8 square feet (0.74 square m). Also requires 38 in. (97 cm) between cabinet and wall. Ta b l e 3 .Cabinet Dimensions and Clearances — Continued Cabinet Type Height Width Depth Clearance Continued on next page
Site Requirements 30 Floor Load Requirements DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Floor Load Requirements The equipment room floor must meet the commercial floor loading code of at least 50 lbs. per square foot (242 kg per square meter). Floor plans typically allocate space around the front, ends, and rear (if necessary) of the cabinets, for maintenance access. Additional equipment room floor support may be required if the floor load is greater than 50 lbs. per square foot (242 kg per square meter). See the table below. Table 4. Cabinet Weights and Floor Loadings Type Weight Floor Loading Remarks Compact Modular50 lb. (22.7 kg) Typically wall mounted—one cabinet can be floor-mounted. Single-Carrier 125 lb. (56 kg) 31 lb./sq. ft. (148.9 kg/m 2) Multi-Carrier 200-800 lb. (90-363 kg) 130 lb./sq. ft. (624.2 kg/m 2) Includes Auxiliary, Global AC and Global DC cabinets 100-Amp battery400 lb. (181 kg) max. 180 lb./sq. ft. (871.2 kg/m 2) 200-Amp battery815lb. (370 kg) max. 328 lb./sq. ft. (1587.5 kg/m 2) 300-Amp battery1480 lb. (671 kg) max. 476 lb./sq. ft. (2303.8 kg/m 2) 400-Amp battery1580 lb. (717 kg) max. 625 lb./sq. ft. (3025 kg/m 2) Continued on next page