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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
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DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 271 System Capacity Limits Names Number of names 444215 4215 4215 36,511 Number of characters in a name27 27 27 27 Non-DID LDNs 50 50 50 666 Prefix extensions Yes Yes Yes Yes Trunk dial access codes Number of access codes 317* 317 *317 884/317 Number of digits 1-4 1-4 1-4 Do Not Disturb (DND) Do not disturb requests per system2400* 2400 *2400 25,000 Simultaneous display requests 10 10 10 30 Expert Agent Selection (EAS) Skill groups 99 99/NA 99/NA 999/NA VDN skill preferences 3 3/NA 3/NA 3/NA Maximum skills a call can simultaneously queue to3 3/NA 3/NA 3/NA Maximum administered ACD members (login ID-skill pairs) 456000 6000/NA 6000/NA 65,000/NA Maximum staffed (logged-in) ACD members 461000 1000/NA 1000/NA 10,000/NA Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
272 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Maximum agent login IDs administered471500 1500/NA 1500/NA 10,000/NA Maximum skills per agent No CMS 20 20/NA 20/NA 20/NA R3V2 to R3V4 CMS 4 4/NA 4/NA 4/NA R3V5 or later CMS 20 20/NA 20/NA 20/NA Skill levels (preferences) per agent skill16 16/NA 16/NA 16/NA Maximum logged-in EAS (per system) when each has: 12 20 500* 50/NA 50/NA 500/NA 10 500* 100/NA 100/NA 1000/NA 4 250* 250/NA 250/NA 2500/NA 2 100* 500/NA 500/NA 5000/NA 1 50 500/NA 500/NA 5200/NA External device alarming32 32 32 90 Facility busy indicators Buttons per tracked resource 100 100 100 500 Number of indicators (station and trunk groups)3600* 3600 *3600 10,000 Hunt Groups (Non-ACD) 48 Announcements per group 1 1/2 1/2 1/2 Announcements per system 128 128 128 1000 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 273 System Capacity Limits Groups 99 99 99 999 Group members per group 200 200 200 1500 Group members per system 481000 1000 1000 10,000 Queue slots per group 200 200 200 999 Queue slots per system 1500 1500 1500 25,000 Intercom Translation Table (ICOM) Auto/manual and Dial ICOM groups per system 32 32 32 256 Auto/Manual 32 32 32 256 Dial 32 32 32 256 Members per ICOM group Auto 32 32 32 32 Dial 32 32 32 32 Members per system 1024* 1024 *1024 8,192 Last Number Dialed Entries per system 493216* 3216*3216 32,528 Number of digits 24 24 24 24 Leave Word Calling (Switch-Based) Messages stored 2000* 2000 *2000 6000 Messages per user 125 125 125 125 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
274 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Remote message waiting indicators Per extension 80 80/NA 80/NA 80/NA Per system 240 240/NA 240/NA 1250/NA Simultaneous message retrievers 60 60 60 400 System-wide message retrievers 10 10 10 10 Malicious Call Trace Maximum simultaneous traces 16 16 16 16 MLDN Via direct inward dialing 8 8 8 20 Via direct inward dialing with tenant partition20 20/NA 20/NA 100/NA Via Central Office 99 99 99 666 Modem Pool Groups (Mode-2/Analog) Group members per system 160 160/NA 160/NA 2016/NA Number of groups 5 5/NA 5/NA 63/NA Members per group 32 32/NA 32/NA 32/NA Networking Centralized attendants service (CAS) nodes99 99/NA 99/NA 99/NA Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 275 System Capacity Limits Distributed communications system (DCS) nodes50 BX.25 (Private) NA NA 20/NA 20/NA TCP/IP 20 20/NA 20/NA 20/NA ISDN PRI 20 20/NA 20/NA 20/NA Hybrid (combination of PRI, BX.25, and & TCP/IP)NA 20/NA 20/NA 20/NA EN nodes 51999 999/NA 999/NA 999/NA Paging Code calling IDs 125 125 125 125 Loudspeaker zones 9 9 9 9 Partitions Attendant groups 15 15/NA 15/NA 27/NA Extension partition groups 8 8/NA 8/NA 8/NA Extension partition 8 8/NA 8/NA 8/NA Tenant partition 20 20/NA 20/NA 100/NA Multiple music-on-hold sources 20 20/NA 20/NA 100/NA Personal CO Lines (PCOL) PCOL appearances 16 16 16 16 PCOL lines (trunk groups) 200 200 200 200 PCOL trunks per trunk group 1 1 1 1 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
276 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Port Circuit Pack Slots52 Per Expansion Port Network Multi-Carrier Cabinet standard reliabilityNA NA 99 99 Single-Carrier Cabinet standard reliabilityNA NA 71 71 Small cabinet standard reliability (upgrade only)NA NA 39 39 Per Processor Port Network Multi-Carrier Cabinet standard reliabilityNA NA 89 80 Single-Carrier Cabinet standard reliabilityNA NA 64 NA Enhanced Single-Carrier Cabinet standard reliabilityNA NA 70 NA Compact Single-Carrier Cabinet standard reliabilityNA NA NA NA Compact Modular Cabinet 28 28 NA NA Recorded Announcements/Audio Sources for Vector Delay Analog and auxiliary trunk announcements Analog and auxiliary trunk queue slots per announcement150 150 150 1000 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 277 System Capacity Limits Analog and auxiliary trunk queue slots per system150 150 150 1000 Trunk calls connected per announcement150 150 150 1000 Integrated announcements Integrated announcement circuit packs55510 Channels connected per integrated announcement circuit pack16 16 16 16 Announcement circuit pack savedNote 53111 Calls connected per integrated announcement50 50 50 1000 Integrated announcement recording time (minutes: seconds) per circuit pack 16 kB recording 8:32 8:32 8:32 8:32 32 kB recording 4:16 4:16 4:16 4:16 64 kB recording 2:08 2:08 2:08 2:08 Integrated queue slots per system200 200 200 4000 Total recorded announcements 128 128 128 256 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
278 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 System Administration Number of logins Note 5415 15 20 Administrable history file entries 500 500 500 1250 Simultaneous administration commands1115 Simultaneous maintenance commands1115 Simultaneous system maintenance sessions1558 Number of scheduled reports Note 5550 50 50 Access Security Gateway Session History Log EntriesNA 100 100 250 Speech Synthesis Circuit Packs66640 Channels per speech circuit pack 4 4 4 4 Terminating Extension Groups (TEG) TEGs 32 32 32 32 Users that may share a TEG 4 4 4 4 Time Slots Simultaneous circuit-switched calls 56241 24157723 7712 Total time slots 512 512 571536 22,528 Time slots for voice and data 58483 483571449 21,208 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 279 System Capacity Limits Time slots per port network 512 51257512 512 Tone Classifiers Tone receivers (general) 59200 200 200 840 TTR queue size 4 4 4 4 Prompting TTR queue size 80 80 80 80 Tru nk s DS1 circuit packs 30* 30 *30 166 Queue slots for trunks 198 198 198 1332 Measured trunks in system 400* 400* 400 4000 Total PRI interfaces30 16/8 30 166 PRI interface via TN799 C-LAN NA 8/8 NA NA PRI interface via TN794 NetPkt NA NA 30/NA NA PRI interface via processor interface (PI)NA NA NA NA PRI LAPD physical links via PACCON 60 (packet controller)NA NA NA NA PRI interfaces via TN1655 PackIntNA NA NA NA PRI Interfaces via TDM Bus 8 8 NA NA Emulated circuits per ATM-CES interface8888 PRI D-channels per ATM-CES interface8888 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
280 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 ATM-CES interfaces used for PRI circuit-emulation, per system22688 ATM circuit-emulation and port network-connectivity interfaces, per system226176 BRI trunks 61NA BRI trunk circuit packs 8 8 30 BRI trunks total 240 160 192 720 ISDN temporary signaling connections TSCs in system 656 656 656 4256 Call associated TSCs 400 400 400 4000 Non call associated TSCs 256 256 256 256 Administered TSCs 128 128 128 128 Ringback queue slots198 198 198 1332 Trunk groups Trunk group hourly measurements25 25 25 75 Trunk groups in the system 99 99 99 666 Trunk members in a trunk group99 99 99 255 ISDN services Incoming call handling treatment (per trunk group)18 18 18 54 Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page