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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
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DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Technical Specifications 201 Additional Hardware to Use Features Automatic call distribution (ACD) Does not require added hardware.If needed: 1 port on an analog line circuit pack per auxiliary queue warning level lamp. Hardware to support recorded announcement or music-on-hold. See Recorded announcement and music-on-hold. Voice terminals (not 2500-type sets) are required for agents. If CMS is used, CMS hardware is required (see CMS). Automatic circuit assuranceVoice terminal with display or a speech synthesis circuit pack. Automatic incom- ing call display715 BCS management terminal, display-equipped voice terminal, or voice terminal that can display information through an attached data terminal. The terminals require a PRI or DCS link; otherwise, they are station-to-station only. Automatic trans- mission mea- surement system (ATMS)TN771C maintenance/test circuit pack or later. Automatic wake-upIf voice prompting is used, a voice synthesizer circuit pack is needed. Each circuit pack has 4 ports to provide voice prompting. If voice synthesis announcements are used, 2 ports are reserved for announcements. AUDICHRON is used for customized recorded announcements. Journal printer and interface. For automatic wake-up with integrated announcement, the integrated announce- ment circuit pack is needed. If wakeup via Tones is used, no addi- tional hardware is required. Barrier code agingSystem printer and cable if a printed report is desired. Basic call man- agement system (BCMS) reportsSystem printer and cable if a printed report is desired. Brazil block col- lect callTN753B analog DID circuit pack vintage 1 or later, TN465B CO cir- cuit pack vintage 1 or later, and TN464F digital line circuit pack vin- tage 9 or later. Table 49.Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
Technical Specifications 202 Additional Hardware to Use Features DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Bridged call appearance — multi-appear- ance voice termi- nalMulti-appearance voice terminal with available 2 light (red and green) buttons. A Call Coverage module or expansion module can provide up to 20 bridged call appearances. Bridged call appearance — single-line voice terminalMulti-button set with available 2 light (red and green) buttons. A Call Coverage module or expansion module can provide up to 20 bridged call appearances. Busy tone dis- connectA busy tone disconnect adjunct and cables are required. Busy verification of terminals and trunksNo additional hardware required. Need feature buttons on multi-but- ton set or attendant console. Call-by-call ser- vice selection (PRI) feature)R8si: DS1 Interface and PI or NetPkt circuit packs. R8r: DS1 inter- face circuit pack. R8csi:The processor supplies the function. Call charge infor- mationSame hardware as ISDN and CDR. See ISDN-PRI and Call Detail Recording (CDR). Call coverage No additional hardware is required. Call coverage of calls redirected off-netT N2 18 2 vi nt a ge 4 o r la t er tone-clock-tone detector and call classifier c ir- cuit pack and/or TN744C vintage 3 or later call classifier-detector cir- cuit pack required. Ta b l e 4 9 .Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Technical Specifications 203 Additional Hardware to Use Features Call detail recording (CDR)All except R8r: a CDR output device can connect to the RS-232 port on the processor circuit pack to eliminate the need for data modules for the output devices below. R8r: a CDR output device connects to either: 1. Packet data circuit pack cross-connected to a port on a digital line circuit pack connected to a second data line circuit pack port and then to an ADU, or 2. Packet data circuit pack cross-connected to a port on a digital line circuit pack connected to a BRI line circuit pack connected to a 7500 Data Module or a digital line connected to a data module. Reused equipment: printer, PC, or tape unit. 94A LSU — data module connected to a digital line circuit pack port, or a modem connected to a port on an analog line circuit pack with a pooled modem. Host computer — Private line terminated at the system with a data module. A private line modem is used if off-premises (out-of- building). Call forwarding all callsNo additional hardware is required. Call forward busy/ don’t answerNo additional hardware is required. Table 49.Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
Technical Specifications 204 Additional Hardware to Use Features DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Call manage- ment system (CMS) (Cate- gory A only)For R7 and later, all models, the ethernet port on the C-LAN board. For si models: port on a processor interface circuit pack and, depending on distance, an IDI or DSU. Alternatively, a port on a pro- cessor interface is connected to a data module. The data module is connected to an administered connection through a port on each of a pair of digital line circuit packs and terminates at the CMS. For r models: port on a packet gateway circuit pack and, depending on distance, an IDI or DSU. Alternatively, a port on a packet gateway is connected to a data module. The data module is connected to an administered connection through a port on each of a pair of digital line circuit packs and terminates at the CMS. Call park No additional hardware required. Call prompting Each call prompting announcement requires a port on an integrated announcement circuit pack or an external announcement facility. If an external announcement facility is used, each announcement requires a port on an analog line circuit pack. The call-classifier or tone-clock circuit pack is required for touch-tone receivers to collect digits input by callers. Call vectoring Announcement hardware is required. See Call Prompting. CallVisor ASAI (Category A only)A port on a BRI line circuit pack or DEFINITY LAN gateway con- nected to the CallVisor adjunct. See ISDN-BRI. Calling party number/billing number (CPN/BN)R8si: an interface link (requires a PI or NetPkt circuit pack) and a data module are assigned. Alternately, a port is used on a digital line circuit pack instead of a data module. The link is administered on the system’s processor channel assignments form. The link is used as an interface to an ISDN Gateway adjunct to support CPN/BN. Optional ASAI Link (see ASAI for more information). Display termi- nals also require ACD related hardware. See the ACD feature. G3V4 and later systems do not support ISDN Gateway. Ta b l e 4 9 .Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Technical Specifications 205 Additional Hardware to Use Features Call pickup (includes call pickup alerting)No additional hardware required. Call waiting ter- minationNo additional hardware required. CAS (branch or main (Category A only))A tie trunk circuit pack for the release link trunk. Alternately, the PRI DS1 interface circuit pack can be used for the release link trunks of the CAS network. Class of restric- tionNo additional hardware required. Class of service No additional hardware required. CDR call split- ting, CDR privacyTerminal and data module. CDR multimedia applications server interface (MASI) (Cate- gory A only)No additional hardware required. Centralized voice mail via mode codesNo additional hardware required. Code calling accessLoudspeaker paging equipment and 1 port on an auxiliary trunk cir- cuit pack per zone, can be shared with the loudspeaker paging access feature. Conference - attendantAttendant console. Conference - ter- minalTelephone. Conference/intru- sion tonesNo additional hardware required. Table 49.Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
Technical Specifications 206 Additional Hardware to Use Features DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Constellation voice/ data termi- nal supportA 6544 cluster controller is required to provide data connection to the host. One of the following adjunct voice terminals is required: 7401D, 7406D, 602A1, or 603D1. The adjunct voice terminal can function as a stand-alone station even if the Constellation is pow- ered down. Consult No additional hardware required. Cordless tele- phone supportAn appropriate analog line or hybrid line circuit pack is used for the cordless set. Coverage call- backNo additional hardware required. Coverage incom- ing call Identifica- tionNo additional hardware required other than available feature button on a multi-button set. Customer pro- vided equipment (CPE) alarmA customer-provided alarm such as a lamp, bell, or other device. D-channel backupPRI DS1 interface circuit pack and PRI facilities. See ISDN-PRI. Ta b l e 4 9 .Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Technical Specifications 207 Additional Hardware to Use Features Data call setup Each DCP data module requires 1 port on a digital line circuit pack. A data module shares the port with the associated voice terminal. Reused equipment: each personal terminal 510D or 515 BCT requires 1 port on a digital line circuit pack for shared use of voice and data. Each 7400, 7401D, 7404D, 7406D, 7407D or 64xx/84xx/94xx voice terminal requires 1 port on a digital line circuit pack for shared use of voice and data. Each BRI data module requires 1 port on a BRI line circuit pack. Each 7505D w/ADM, 7506D with ADM, 7507D with ADM, 8510D with ADM, or 8520D with ADM terminal requires 1 port on a BRI line circuit pack for shared use of voice and data. Each 7500 or 8500 data module requires 1 port on a BRI line circuit pack for data. Each modem requires 1 port on an analog line circuit pack. Modem pooling requires either a modem pool circuit pack or a port on a digital line circuit pack with a data module, and 1 port on an analog line circuit pack with analog modem for each conversion resource. Keyboard dialing to off-pre- mises (out of building) data endpoints requires call progress tone detector ports on a tone detector circuit pack. Data hot line No additional hardware required. Data only off-pre- mises extensionsData module and 1 port on a TN754B, TN2181, or TN2224 digital line circuit pack. Data privacy No additional hardware required. Data restriction No additional hardware required. Table 49.Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
Technical Specifications 208 Additional Hardware to Use Features DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 DCS features (All) (Category A only)r Model: For releases before R7, a port on a PGATE (TN577) circuit pack and a data module or DSU are required. A tie trunk circuit pack or DS1 circuit pack for the tie trunks between switches. For R7 and later, the C-LAN (TN799) circuit pack is needed for IP connections. si Model: For releases before R7, the PI (TN765), NetCon (TN777B) and PACCON (TN775) circuit packs. For R7si and later, the NetPacket (TN794) and C-LAN (TN799) cir- cuit packs. csi Model: For R7si and later, the NetPacket (TN794) and C-LAN (TN799) cir- cuit packs. DCS plus (Cate- gory A only)PRI D-channel link: a PRI DS1 interface circuit pack is required and, if required by the network provider, 1 CSU per span. DCS over BX.25 (Category A only)R8si/r: A tie trunk circuit pack for the tie trunks between switches. R8si: A port on a TN765 PI circuit pack. R8r: A port on a TN577 packet gateway circuit pack and a data module or DSU. R8csi: Not available. DCS+ (DCS over ISDN) (Category A only)R8si/r: A port on a DS1 interface. A tie trunk circuit pack for the tie trunks between switches. R6 and later csi models require a DS1 circuit pack. Default dialing No additional hardware required. DEFINITY extender DEFINITY DCP extender and external data module required to con- nect to DCP display stations such as the 8400-series DCP terminals (2-wire mode only). Ta b l e 4 9 .Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Technical Specifications 209 Additional Hardware to Use Features DEFINITY wire- less business system DEFINITY forum personal commu- nications man- agerTN789 radio controller and DS1 interface circuit packs. Demand print A message server adjunct (MSA) equipped with appropriate mes- saging server software and associated printers. Dial access to attendantNo additional hardware required. Dial plan No additional hardware required. Dialed number identification ser- vice (DNIS)For non-ISDN type calls, a port on a DID Trunk or DS1 interface cir- cuit pack to support MEGACOM 800 DNIS. Also requires the answering voice terminals be equipped with a display if display of trunk information is desired. Digital multi- plexed interface (DMI) (Category A only)One PRI DS1 interface circuit pack per 24 or 32 DMI trunks (depends on the circuit pack). Direct agent announcementExcept for integrated announcements, each announcement requires announcement equipment plus a port on an analog line circuit pack. For music on delay announcement, a music source and a port on an auxiliary trunk circuit pack are required. Direct depart- ment calling and uniform call dis- tribution (no added hardware required)If needed: 1 port on an analog line circuit pack per queue warning level lamp. Hardware for support of recorded announcement, or music-on-hold if there is to be a delay announcement or music. See Recorded Announcement and Music-on-Hold. Table 49.Additional Hardware to Use Features — Continued Feature Hardware Continued on next page
Technical Specifications 210 Additional Hardware to Use Features DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Distinctive ring- ingNo additional hardware required. Do not disturb If voice prompting is used, 1 or more ports on a voice synthesizer cir- cuit pack. DS1 integrated CSUDS1 interface circuit pack (TN767D or TN464E and later) and inte- grated CSU module. DS1 tie trunk ser- viceOne DS1 interface circuit pack is required per 24 voice-grade DS1 tie trunks or per 23 AVD DS1 tie trunks. E1-32 channel is not sup- ported in the United States and Canada. Dual DCP I-channelsRefer to AUDIX for hardware requirements. DXS button enhancementsAttendant console with DXS console addition. ECMA conform- ance in ISDN-PRIDS1 Interface (24/32) circuit pack. EIA Interface One data line circuit pack per 8 EIA interfaces, and 1 data module per port on the circuit pack are required. Emergency access to the attendantRequires a 301A basic, 302A enhanced, or 302B attendant console if a unique emergency tone is required at the console; otherwise, normal ringing is heard for an emergency call and the attendant dis- play flashes. Enhanced voice terminal display8400-series DCP terminal, 603E1 CallMaster III, or 9400-series DCP terminals are required. The 9400-series terminals are for Euro- pean use only. 6400-series DCP terminals are available for R7 and later. ESPA radio -pag- ingEuropean standard paging access equipment required. Ta b l e 4 9 .Additional Hardware to Use Features — Continued Feature Hardware Continued on next page