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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 System Description Manual
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DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 281 System Capacity Limits Incoming call handling treatment (per trunk system)288 288 288 576 User defined services 24 24 24 60 Usage allocation entries (per plan)15 15 15 15 Vo i c e Te r m i n a l s 62 Associated data modules (such as DTDMs)800 50063800 7500 BRI stations 64 Point-to-Point 1000* 8421000 7000 Multipoint (passive bus) 1000* 168 21000 7000 Digital stations 2400* 500 632400 25,000 Display stations 2400* 500 632400 10,000 Stations 652400* 500632400 25,00066 Station button capacity (K Units)67656.4 656.4 662.4 5260 Station button feature capacity 6815,900 15,900 15,900 15,900 VuStats Measured agents or login IDs 400 400/NA 400/NA 2,000/NA Measured splits 99 99/NA 99/NA 600/NA Measured trunk groups 32 32/NA 32/NA 32/NA Measured VDNs 99 99/NA 99/NA 512/NA Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
282 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 Reporting periods Intervals 25 25/NA 25/NA 25/NA Days 1 1/NA 1/NA 1/NA Displays Display formats 50 50/NA 50/NA 50/NA Simultaneous updating displays100 100/NA 100/NA 500/NA DEFINITY Wireless Business System Terminals (9601)250 250 1000 1500 Radio controller circuit packs 6930 30 30 30 Wireless fixed bases 60 60 60 60 Cell antenna units (CAU) 240 240 240 240 Coverage (million square feet) 3 3 3 3 Button capacity for wireless 700.8 656.4 662.4 5260 Radio Hub 9500s Wireless Fixed Base 9711s Hard Disk Drive Total Capacity (Mbytes) 3000 C drive allocation 1500 D drive allocation 1500 Hard Drive Budgets by application (Mbytes) (D drive only) Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 283 System Capacity Limits Station Capacity20070 Windows NT Client Licenses Total client licenses in NT workstation10 Window NT License Budget Intuity Message Manager 5 Audix Networking 2 DSA 1 Services Access 1 Call Accounting Access (CAS) 1 IP Solutions H.323 endpoints 300 300 1000 TN799 circuit packs 10 10 10 TN802B circuit packs 50 50 50 Network regions 10 10 10 Signaling groups 7130 30 166 1There is no limit on the maximum number of auto dial buttons (other than the system limit on button capacity). See Station Button Capacity for system button limitations. Table 58. Maximum System Parameters (Category A/B) — Continued ITEM DEFINITY One R8csi R8si R8r Continued on next page
284 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 2BRI stations are supported on R6.2csi and later only with the TN556C. The TN2198 is not supported on R6.2csi or R6.3csi, but can be used with R7.1csi over C-LAN. ASAI is available on R6.3.2 and later csi models using the TN801B MAPD. The TN2198 cannot be supported over the TDM bus, thus BRI station capacities are less with TN2198 (6 circuit packs instead of 7). ASAI via the LAN Gateway R1 (MFB) is not supported on csi. 3The capacity for ASAI links is 8 in R6.1 - 6.2. The capacity was increased to 16 links in R6.3 with the MAPD (BRI link capacity is still limited to 8). 4For R7 and later releases, the si has eight (8) NetCon channels plus one (1) direct-connect. 5CONTRY stores CDR records on a disk file, either on the local disk or on any disk on the LAN. 6Each C-LAN circuit pack has one Ethernet connection and 16 PPP connections. A maximum of 2 C-LAN circuit packs are allowed for each model. The combination of BX.25 links, the new TCP/IP PPP links, and the new TCP/IP Ethernet links have to be less than the maximum number of links. 7In the case of SCC/ESCC/CSCC, only 4 BX.25 physical links are supported in the configuration. 8Mode code integration with Intuity AUDIX is only marketed on csi models. 9ProLogix or CONTRY only connects to R3V6 or later CMS via C-LAN TCP/IP starting with R7.1 DEFINITY. 10Number of agent-split combinations supported. Agent-split pairs is the total combination used by ACD agents, Auto-Available Splits (AAS) ports (e.g., VRUs), non-ACD hunt groups (hunting groups w/ or w/o queues, Message Center Service, INTUITY/AUDIX, Remote AUDIX, etc.). Each non-ACD hunt group member, AAS split member and split assigned to an ACD agent is counted when administered. 11An agent can be assigned more splits during administration but only this number can be simultaneously logged into. 12The number of agents that can log into the same split/skill is limited by the maximum Members per Group limits. Maximum agent limits are reduced by the number of non-ACD members and AAS ports administered and, with non-EAS, the additional splits assigned to agents that are not logged into. 13Queue slots are shared across non-ACD, ACD (splits/skills) and AAS hunt groups. 14Plus up to 7 inter-exchange carrier (IXC) digits.
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 285 System Capacity Limits 15This is the number of available 12 character inserted-digit-strings available for AAR/ARS preferences. 16The number of attendant consoles listed is per software limitations. 4 consoles are supported per vs and 1 per CMC cabinet without supplemental power. 17The number of release link trunk groups at the Main is the same as the number of trunk groups in the system. 18 Maximum number if queue slots is referred to as emergency access queue length in si. 19The Monitor Split command will only display status for the first 100 agents logged into the split regardless of how many additional agents log into the split. 20BCMS monitoring, being a maintenance command, is limited by the active maintenance commands limit, reduced by 2 in the r system configuration (since 2 active command slots are reserved for the INADS and SMT logins respectively). 21Only EPNs in r can be DS1-remoted EPNs. 22R6csi is limited to 3 carriers (28 slots) by the DEFINITY ProLogix Solutions offer. The A (1st) carrier provides 8 slots in addition to 2 slots that are required by the TN798 Processor and TN2182 Tone Clock circuit packs. The B (2nd) and C (3rd) carriers provide 10 slots each. The R6csi software and hardware allow a D (4th) carrier. This capability may be allowed in future offers. In CONTRY R1 limited to 1 cabinet. 23Twenty-six bridged appearances (principal + 25) are supported on all R6 platforms, provided that ASAI is not used. The capacity is 16 with ASAI. 24The number of call appearances is the sum of primary and bridged appearances; at most 10 can be primary. A maximum of 54 administrable buttons can be supported for the 7434 terminal without display.The 8434 terminal with display and expansion module can support up to 52 call appearances. 25Does not apply to conferencing. 26Maximum number of users per coverage path equals to the number of extensions. 27CONTRY stores CDR records on a disk file. The disk can be either the local office disk or a disk on the LAN. The size of the file is disk dependent. DEFINITY, however, can still buffer 500 records in memory should this disk be unavailable. 28Shared extensions must be shared among all attendant groups in the system including Tenant Partition scenarios.
286 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 29VDNs are counted as part of the miscellaneous extensions capacity. The total of VDNs, hunt groups, announcements, LDNs, TEGs, PCOL groups, access endpoints, administered TSCs and Code Calling IDs extensions and common shared extensions cannot exceed 20,317 for r models. In addition, the total of stations (station extensions including ACD agent physical set extensions, Logical Agent IDs and AWOH) assigned and the VDNs assigned can not exceed 25,000 for r models (share message server space). Also, the total of all extensions assigned for any purpose can not exceed 36,065 for r models. See the Dial Plan section for details. 30Measured limits depend on the CMS release used. 31CMS permission checking for VDNs is disabled when more than 2,000 VDNs are to be measured. Also, interval reporting on CMS for large numbers of VDNs is limited due to an Informix 2 GB file size limit. 32BSR application numbers and location numbers are limited to a range of 1 to 255 (i.e., each is limited to 255). 33Requires 2 byte CRVs. 34This information has not yet been determined. 35R6.3.2csi and later without the C-LAN board supports 120 messages/sec. R7csi and later, with C-LAN, supports 240 messages/sec. The system limit is 240 messages/sec. 36Simultaneous 3-way Conference Call= (483 / 3)* number PNs. 37Simultaneous 6-way Conference Call= (483 / 6)* number PNs. 38This feature was introduced in the Release 5.4 load and is not available in previous R5 loads. 39Total extensions is the count of all extension assignments for any use. Included in this count are station extensions, miscellaneous extensions, data extension groups (800 for csi/si and 7500 for r), PRI endpoint groups (8 for csi, 25 for si, and 50 for r), and trunk group extensions (99 for csi/si and 666 for r). 40Station extensions consist of attendant extensions (max. 28 for r), station set assignments (including ACD agent physical sets), AWOH (admin. without hardware), and administered Logical Agent IDs extensions. 41The numbers shown in Extension Number Portability are Uniform Dialing Plan (UDP) entries. 42Integrated Directory Entries = Stations + Attendant Consoles.
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 287 System Capacity Limits 43Miscellaneous extensions consist of VDNs, hunt groups, announcements, LDNs, PCOL groups, common shared extensions, access endpoints, administered TSCs, Code Calling IDs, TEGs and Phantom ACAs. 44Number of Names = number of stations + attendant consoles + trunk groups + digital data endpoints + miscellaneous extensions. 45Total of the administered Login ID skill-pair members (for agents and AAS ports). 46Number of agent-skill combinations supported. Agent-skill pairs is the total combination used by ACD agents, Auto-Available Skills (AAS) ports (e.g., VRUs), non-ACD hunt groups (hunting groups w/ or w/o queues, Message Center Service, INTUITY/AUDIX, Remote AUDIX, etc.). Each non-ACD hunt group member and AAS skill member is counted when administered. Each skill assigned to an EAS agent is counted as an ACD member when the EAS agent logs in, not when administered. 47This limit can be reached on DEFINITY ECS only if 4 skills or less are assigned per Login ID due to the ACD Members Administered (Login ID-skill pair) limits. The following shows the Login ID limits for different number of skills per Login ID (assumes increased administered Login ID-skill pair capacity provided in R6.3.3): Max. Login IDs With: csi/si r 1 to 4 Skills Each 1,500 10,000 10 Skills Each 600 6,500 20 Skills Each 300 3,250 48Hunt group members include non-ACD (hunting, Message Center Service, Intuity/AUDIX, Remote AUDIX, etc.) and ACD uses (splits or skills including Auto-Available Splits/Skills). Each ACD agent-split/skill assignment counts as a hunt group member. 49Last Number Dialed Entries = Stations + Digital Data Endpoints + Attendant Consoles. 50The actual limit in the software is 63, but due to performance considerations the recommended number of DCS Nodes is 20. 51The numbers here are node number addresses. 52Only port slots are included in this count. For example, there are 100 slots per MCC EPN cabinet with 99 port slots and one slot dedicated for the Tone Clock board. There may be other service circuits required which would further reduce the number of port slots available. In r model and G3i MCC port carriers, the service slots may be equipped with service boards that do not require tip & ring connections.
288 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 53Saved on TN97C only. 54CONTRY employs a co-resident DSA module for customer access to administration. This module uses a single internal hidden login to DEFINITY. DSA supports an unlimited number of customer logins to DSA, but only one may be active at (saved on TN79C only). 55Reports are not produced via DEFINITY, but through DSA. There isnt the concept of a limit to this activity in DSA. 56241 Simultaneous Circuit Switched Calls per port network. DEFINITY r has a total of 7,712 which is limited by the number of call records supported. This is the total number of simultaneous 2-party calls. Multimedia calls tend to be multi-party calls. See DEFINITY Hardware and Traffic Guidelines for R6, CID 57864, for further details. 57Supports PRI D-Channels over the TDM bus. Each D-Channel for PRI uses one timeslot pair. An R6csi with 8 PRIs utilizes 8 timeslot pairs, allowing a maximum of 233 simultaneous circuit switched calls. 58483 time slots for Voice & Data per port network. 59G3V4, R5, and R6 use the TN744 Call Classifier/Detector for basic TTR usage as well as call prompting/call classification/MFC. In addition the TN2182 Tone/Clock/Detector is used for multiple tone detection functions. The number of TN748, TN420, or TN744 boards is limited only by the number of available slots. The number of TN2182 boards is limited only as described in DEFINITY Hardware and Traffic Configuration Guidelines for G3V5, CID 49756. There is a single limit on the total number of tone receiver (classifier) ports for the system. The Configuration Guidelines have been updated for R6 (CID 57864). TN748/TN420 have 4 ports for TTR use TN748/TN420 have 2 ports for GPTD use TN744 has 8 ports for call prompting/call classification/MFC/TTR/GPTD use TN2182 has 8 ports for call prompting/call classification/MFC/TTR/GPTD use 60Only 1 Processor Interface (PI) board is supported in the G3vs (CSCC) and si model (ESCC) configurations, and therefore a total of 4 physical links (used for BX.25 or PRI LAPD termination) are available. Two PI interfaces are supported in si with the MCC. PRI via the PI is not type approved in Germany, France, and Italy. In these countries PRI over PACCON must be used on vs/si. For csi, PRI over the TDM bus will be type approved for all countries.
DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 289 System Capacity Limits 61The TN2185 BRI Trunk circuit pack provides 8 ports. Each port (2B + D) provides 2 BRI trunks. 62The following items subtract from the total number of available Stations on a given switch: Analog Music-On-Hold Attendants Modem Pool Conversion Resources TAAS Port Stations (Digital, display, BRI, etc.) Analog Announcements Analog External Alarm Port Agent Login Ids ACD Agents These items constitute all the valid objects within software that limits the number of available stations on a switch. Customers must be made aware that Attendant Consoles and Stations are not the only objects that detract from the total number of available stations on a switch. Also see the Dial Plan section for more details. 63Up to 900 stations can be assigned in software (AWOH). The physical number of stations is limited by the hardware capacity of 28 slots (3 CMCs). 64All BRI stations can be display stations. 65Including extensions administered without associated hardware. Also see the Dial Plan section for details. 66The total of stations (station extensions including ACD agent physical set extensions, Logical Agent IDs and AWOH) assigned and the VDNs assigned can not exceed 25,000 for r models (share message server space). Dial plan limits also apply, see the Dial Plan section for details. 67Station Button Capacity (units) replaces Maximum Button Modules (from pre-R1V5.1). See Section 5.3 of the R6 Configuration Guidelines (CID 57864) for complete information.
290 System Capacity Limits DEFINITY Enterprise Communications Server Release 8.2 System Description 555-233-200 Issue 1 April 2000 *Software capacity limit cannot be achieved due to hardware capacity limits for this platform. 68The following button features share a common resource in memory: Call Forwarding Call Forward Busy Don’t Answer Send Extension Calls (SAC w/extension) Station Busy Indicators Trunk Group Status Hunt Group Status Loudspeaker Paging Zone Status PCOL Group Status Data Module Terminating Extension Group Status Announcement Status Attendant Group Status/DXS Remote Trunk Group Select 69For r, TN789 Radio Controller Circuit Packs cannot be used in DS-1 remoted EPNs. 70Station support is limited by the co-resident capacities for voice messaging. 71The signaling connections are shared by ISDN and ATM trunk signaling.