Lucent Technologies Definity Audix System Feature Descriptions Manual

Traffic Reports 
301  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Traffic  Rep orts feature c ollec ts d ata on system ac tivities 
d uring  sp ec ified hours, d ays, and  months. These rep orts 
ind ic ate how many sub sc rib ers are using  the DEFINITY 
AUDIX system, when they use it, and  how intensively. The 
system ad ministrator c an d efine rep ort c riteria to help  man-
age system resourc es and  d...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Traffic Reports 
302 Applications 
 Applications
The Traffic  Rep orts feature is p rimarily used  for the following  tasks: 
nEvaluating  ac tual system use as c omp ared  to p rojec ted  use 
nPred ic ting  future eq uipment req uirements 
By g enerating  p eriod ic  rep orts of ac tual system use, the system ad ministrator 
c an measure port ac tivity and  c alc ulate the level of servic e that sub sc rib ers are...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Traffic Reports 
303 Interactions with Other Features 
Interactions with Other Features
This sec tion id entifies the interac tions of the Traffic  Rep orts feature with switc h 
features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
These Traffic  Rep orts are exc lusively a DEFINITY AUDIX feature and  have no 
d irec t interac tions with any switc h features. However, the system ad ministrator...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Traffic Reports 
304 Interactions with Other Features 
nVoice Mailb ox:   Statistic s that illustrate how subsc ribers g enerally use the 
Voic e Mailb ox feature are c ollec ted  using  the Sp ec ial Features Daily 
Traffic , Sp ec ial Features Hourly Traffic , Subsc rib er Daily Traffic , and  
Sub sc rib er Monthly Traffic  sc reens.  

Transfer Into AUDIX (CL Mode Only) 
305  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Transfer Into AUDIX feature allows an attendant to easily 
transfer a c all into the DEFINITY AUDIX system, enab ling  the 
c aller to rec ord  a message for the sub sc rib er he/she was try-
ing  to reac h.
Wh o h a s i t: Covering attendants who are 
administered  b efore the DEFINITY 
AUDIX system in a subsc rib er’s 
c...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Transfer Into AUDIX (CL Mode Only) 
306 Applications 
Applications
When a c aller is transferred  to a c overing attend ant, the c aller c an req uest to b e 
sent to the sub sc rib er’s voic e mailb ox. This is usually done if the c aller wishes to 
leave a c onfid ential messag e. 
Requirements
The following req uirements are nec essary for the Transfer Into AUDIX feature to 
work p rop erly: 
nThe switc h ad...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Transfer Into AUDIX (CL Mode Only) 
307 Interactions with Other Features 
3. Press the Rec all or Transfer b utton ag ain, or simp ly hang  up . The c all then 
g oes to the orig inally c alled  sub sc rib er’s voic e mailb ox — with c omp lete 
c aller information — as if the c all had  not b een interc ep ted . The 
sub sc rib er’s normal Call Answer g reeting  g reets the c alling  p arty. 
For more information about...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Transfer Into AUDIX (CL Mode Only) 
308 Interactions with Other Features 
nMultiling ual:   If the Multiling ual feature is ac tivated  for a sub sc rib er and  an 
attend ant transfers a c all to the sub sc rib er’s mailbox, the DEFINITY AUDIX 
system treats the c all as if it were a c all answer c all and  the c aller hears 
whatever g reetings are ac tive for the sub sc rib er. 
nMultiple Personal Greeting s:   If a...

Transfer Into Mailbox (DS Mode Only) 
309  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Transfer Into Mailb ox feature allows an attendant to 
transfer a c all into the DEFINITY AUDIX system, enab ling  the 
c aller to rec ord  a message for the sub sc rib er he/she was try-
ing  to reac h.
Wh o h a s i t: Anyone who is ad ministered  to 
rec eive c alls b efore the system 
d oes in a sub sc rib er’s 
c...

DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Transfer Into Mailbox (DS Mode Only) 
310 Applications 
Applications
When a c aller is transferred  to a c overing attend ant, the c aller c an req uest to b e 
sent to the sub sc rib er’s voic e mailb ox. This is usually done if the c aller wishes to 
leave c onfidential or tec hnic al information. 
Requirements
Transfer Into Mailbox uses a transfer port. An extension is d esig nated  as the 
“ transfer into AUDIX...