Lucent Technologies CentreVu Visual Vectors Version 8.0 Guide

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-5
Getting Started with CentreVu Visual 
Vectors 
Adding and Deleting Objects in the Call Center 
World
5
Overview5
This section describes how you add or delete objects in your Call Center 
Wo r l d .
In this section5
Topics in this section include:
lBasic Framework window features
lBasic Navigator features
lUsing Visual Vectors window features
lAdding objects
lSelecting objects...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-6
Getting Started with CentreVu Visual 
Vectors 
Basic Framework Window Features5
Overview5
This section describes the features of the CentreVu Framework window 
in the Visual Vectors software. 
System menu box 5
A common convention. The system menu box enables you to perform 
basic operations, such as closing the current window or software 
program. 
Title bar 5
A common...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-7
Getting Started with CentreVu Visual 
Vectors 
These buttons appear on the toolbar.
Status bar5
The status bar is located at the bottom of the CentreVu Framework and 
Vector Editor windows. Framework displays a brief description of what 
actions are occurring; Vector Editor displays the number of steps in the 
current vector. 
Menu bar5
A common convention. The menu bar lists...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-8
Getting Started with CentreVu Visual 
Vectors 
File Menu5
From this menu, you can initiate or discontinue a connection to a CMS 
server. The menu has the following items.
Connect
Displays the Connect to server window.
You can select from the drop-down list of servers to which youve 
previously connected, or select the New CMS button to identify a new 
server to log into and add...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-9
Getting Started with CentreVu Visual 
Vectors 
Disconnect
Displays the Disconnect window listing servers to which you are 
connected.
Highlight the server(s) from which you wish to disconnect and select 
the Disconnect button or press the Enter key.
Exit
Automatically disconnects from any CMS servers to which you are 
connected and then closes CentreVu Framework window. A...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-10
Getting Started with CentreVu Visual 
Vectors 
Tools Menu5
Select the Tools menu to access the following items.
Navigator
Opens the window for the Navigator. You can view, add, delete, or 
move objects in your Call Center World using this window.
Vector Editor
Opens the window for the Vector Editor. You can create new or edit 
existing vectors in this window, and then save...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-11
Getting Started with CentreVu Visual 
Vectors 
Help Menu5
Press the F1 key or select the Help button to display help on a window 
or tool. Select Help from the menu bar to choose from the following 
options.
Help Contents
Opens the Help window, and displays the Visual Vectors table of 
contents. 
About…
Displays the About CentreVu Visual Vectors… window, which shows 
the...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-12
Getting Started with CentreVu Visual 
Vectors 
The default Navigator toolbar buttons are as follows: 
Button Function
Up One Level Makes the parent of the current object the new current 
object. 
New Creates a new object (scratchpad or vector) within the 
current object. 
Delete Deletes the currently selected object. 
Rename Enters the edit mode on the name property of the...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-13
Getting Started with CentreVu Visual 
Vectors 
Status indicators 5
These indicators in the Navigator tell you about the state of a CMS 
server and its measured ACDs.
Menu bar5
This section identifies the four menus that are available after you log 
into a CMS server: File, Edit, View, and Help.
File Menu5
The File menu has the following items.
New
Creates a new object in your...

   CentreVu® Visual Vectors Version 8.0
Installation and Getting Started
Adding and Deleting Objects in the Call Center World6-14
Getting Started with CentreVu Visual 
Vectors 
Edit Menu5
The Edit menu has the following items.
Undo
Undoes the last action performed in this Navigator session.
Redo
Redoes the last action that was undone in this Navigator session.
Cut
Removes the selected object to be pasted later.
Copy
Copies the selected object to be pasted later.
Paste
Pastes the object that was...