Lucent Technologies Centrevu Supervisor Version 8 Guide

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-73
Options General Tab7
NOTE:
The General tab is accessible when you are connected to a CMS server.
The following graphic shows the O
ptions General tab (with default settings).
Use the General tab to set your first calendar day, default ACD, and other 
general options. The options are described below.
lFirst Day of Week — this option affects only how the calendar displays; it 
does not...

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-74
lSynchronize PC and CMS Time at Login — activate the check box for 
this selection to set the PC’s clock to read the same time as the CMS clock. 
If you do not activate this selection, your PC clock and the CMS clock may 
not read the same time. This does not affect the CMS clock.
lUse Sound — activate the check box for this selection to be alerted, by 
sound, when the Exceptions...

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-75
Options Report Colors Tab7
NOTE:
The Report Colors tab is accessible when you are connected to a CMS server.
The following graphic shows the O
ptions Report Colors tab (with default 
settings).
Use the Report Colors tab to set up the colors that will be used in your graphical 
reports. 
lScheme — You can select the report color scheme that you want to use for 
Supervisor reports in one...

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-76
lBackground — Supervisor gives you two choices for the background 
color of reports:
—White — Select this radio button to make the background of all 
reports white.
—Automatic — Select this radio button to make the background of all 
reports match the color that you have set up for your system in 
Windows.
Options Threshold Colors Tab7
NOTE:
The Threshold Colors tab is accessible when...

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-77
Use the Threshold Colors tab to set up the colors that will be used in reports to 
tell you when exceptions thresholds have been reached. You can select report 
color schemes in the following ways:
lFrom a series of predefined color schemes, which are listed in the Scheme: 
field. Use the drop-down list to select a different scheme from the one that is 
currently displayed.
lBy creating...

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-78
Use the Name Format tab to choose or create formats for how CMS entities 
(splits/skills, ACDs, VDNs, vectors, trunks, trunk groups, call work codes, and 
AUX codes) will display in Supervisor. The display can be set to any one or a 
combination of {name} for Dictionary Name, {entity} for entity type, and 
{number} for entity number.
To define the name format for entities, do the...

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-79
The view of the scheme displays:
4. Choose the Background color for reports by selecting W
hite or 
A
utomatic.
5. Click on the color bar (1 through 16) you want to modify.
6. Select either the Color Selector or the Pattern Selector button. 

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-80
If you select the Color Selector button, the following window displays:
If you select the Pattern Selector button, the following box displays:
7. To select a new color, choose from the Basic colors palette, or create a 
custom color using standard Windows procedures.
To select a new pattern, click on the pattern you want to use.
8. Repeat steps 5 through 7 until you have updated all of...

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-81
!WARNING:
If you do not save the new color scheme using the Save As button, the changes 
that you have made will overwrite the default color scheme that you modified.
9. When you are done modifying color bars, select Save As.
The following window displays:
10. Type the name of the report color scheme that you created in the text box.
11. Select OK to save the scheme and the scheme name....

   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-82
Creating a New Threshold Color Scheme7
To create a new threshold color scheme for reports, do the following steps:
1. Choose O
ptions from the Tools menu, or select the Options button   
on the toolbar. 
2. Select the Threshold Colors tab.
3. Select the color scheme with which you want to begin from the Scheme: 
drop-down list.
The view of the scheme displays:
4. Select the element of...