Lucent Technologies CentreVu Explorer II Version 1.0 For Windows NT Guide

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Installing CentreVu Explorer II Software2-13
3. Enter the Database Size from the drop-down list (with selections beginning at 
500MB). Select the size that best suits your business needs. (For more 
information about the database size, see the “Disk Storage Requirements” 
section in Chapter 1, “Introduction,” of this guide.)
4. Enter the User Name (the default is “sa”). This is the user name that was set up 
when you installed SQL Server 7.0.
5. Enter the Password. This is the password that was set up when you installed 
SQL Server 7.0. 
User Name (sa)Password 
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Installing CentreVu Explorer II Software2-14
6. When all of the fields are populated, press OK and the exp2 database is created. 
The following message displays the status of the creation of the database: 
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Installing CentreVu Explorer II Software2-15
After the database is created, the License Information window displays:
7. Enter the Company/Location Name. This is your company name and location.
8. Enter the License Key information. This is the license key you receive from 
CenterPoint Solutions (see the “Obtaining a License” section in Chapter 1, 
“Introduction”).
9. Enter the CMS Host Name. This is the host name of your Call Management 
System.
10. Press Next to continue. 
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Installing CentreVu Explorer II Software2-16
One of two windows display:
lIf you did not supply all the requested information, a message window 
prompts you to enter the license information:
Press Ye s to return to the Input/Update License Information screen and 
Complete the licensing process (see steps 7-10 on the previous page).
lIf you supplied all of the requested licensing information, the following 
window displays:
You have registered for the CentreVu Explorer II and the installation is 
complete. 
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Populating the Data2-17
Populating the Data2
CentreVu Explorer II accepts data from multiple CMSs (a maximum of eight 
CMSs). The CMSs must be uniquely identified in the database and by the license 
key. Contact your Lucent Technologies representative for details. 
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Launching CentreVu Explorer II2-18
Launching CentreVu Explorer II2
After installing the appropriate browser, you can launch the CentreVu Explorer II 
application:
1. Click on the internet browser icon on your desktop. After clicking the internet 
browser icon, your predefined “home page” is activated.
2. If the CentreVu Explorer II screen is not defined as your start-up screen, you 
must change the IP address to your CentreVu Explorer II server. After entering 
the correct IP address or host name, the Login screen appears:
3. Enter the default Account Name (admin) and the default Password 
(cexplorer1). For more information, see the “CentreVu CMS Login and 
Password” section in Chapter 1, “Introduction,” of the CentreVu Explorer II 
User Guide (585-218-200).
You are now ready to use CentreVu Explorer II. 
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
pcAnywhere® Security Considerations2-19
pcAnywhere® Security Considerations2
See the pcAnywhere documentation that is shipped with your software for complete 
installation instructions.
Before installing and using pcAnywhere to use with CentreVu Explorer II software, 
you should be aware of the security considerations. The Business Communications 
Systems (BCS) services technical staff uses pcAnywhere software to diagnose and 
maintain some Lucent BCS products on the customer premises. Simply having 
pcAnywhere installed on a PC does not pose a security risk; it must be up and 
running and administered to receive calls. In addition pcAnywhere 8.0 and later 
offers a number of security features. 
To check for security issues, do the following:
1. Only run pcAnywhere when remote access is necessary.
2. Do not publish the phone number for the modem.
3. For added security, unplug the phone jack from the modem when pcAnywhere 
is not in use.
4. Change your password after services leave and after remote access.
5. Configure the following security options:
lRequire login names for callers
lMake passwords case sensitive
lLog all failed connection attempts
lSet a maximum number of login attempts per call
lAllow time to enter the complete login
lDisconnect if inactive.
6. Configure pcAnywhere to log remote control and on-line sessions. (Set the 
“Save Session Statistics in Activity Log File” checkbox in the “Other Session 
Parameters” groupbox).
7. Use pcAnywhere encryption feature to encrypt the traffic between the remote 
location and the customer equipment. (Required for pcAnywhere access over 
LAN but recommended for dial up access). 
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
pcAnywhere® Security Considerations2-20
8. Blank the host screen after a connection to prevent users at the host site from 
viewing the activities on the host (Recommended). 
9. Use the Windows NT User Manager to control caller access to the host PC 
(Recommended). 
10. Allow the host user to acknowledge the remote caller and permit connection to 
the host PC (Recommended). 
11. Use the return call option with Lucent phone number. In other words, do not set 
up pcAnywhere without the callback option (Recommended).  
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Uninstalling the CentreVu Explorer II Software2-21
Uninstalling the CentreVu Explorer II Software2
You can uninstall CentreVu Explorer II software when it is no longer needed. This 
section describes the complete uninstall procedures for:
lUninstalling CentreVu Explorer II software
lRemoving the Database.
The following sections describe these tasks in more details. If you have any 
problems during the installation, contact Lucent NetCare Professional Services for 
assistance.  
						

							   CentreVu Explorer II Version 1.0 Installation for Windows NT 
Installing and Uninstalling the Software
Uninstalling the CentreVu Explorer II Software2-22
Uninstalling CentreVu Explorer II Software2
The CentreVu Explorer II application is removed the same way as any other 
Windows application.
1. From the St a r t Menu, select Settings and Control Panel.
The Control Panel displays.
2. From the Control Panel, double-click on the Add/Remove Programs icon. On 
the Install/Uninstall tab, CentreVu Explorer II appears as one of the options.