Lucent Technologies BCS Products Security Handbook Instructions Manual

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Product Security Checklists 
Page H-59 System 25 
H
1.If “NO” (N), provide Note reference number and explain.
Remote Access
Remote activated only if required
Use non-DID number for remote 
access
Barrier codes are maximum 
allowable digits, random number 
sequence, non-sequential
AVP/VMS
Do not register ARS or FACS as 
subscribers
Provide small mailboxes (AVP) 
and no voice mail coverage on 
“utility” stations (that is, non-voice 
such as FAX endpoints)
Admin login password changed on 
regular basis
Transfer to Subscribers Only = y
Change password from default for 
new subscribers
Voice ports outward restricted if 
outcalling not used
Use of outcalling denied or 
minimized
Invalid Auto Attendant menu 
options directed to operator
Disable remote maintenance 
access when not in use
Product Monitoring
SMDR/CAS reports monitored 
daily, administration log and activity 
log checked daily (AVP)
End-User Education
Only trusted personnel transferred 
to remote maintenance port
Table H-23. System 25 — Continued
Y/N
1Note N/A 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Product Security Checklists 
Page H-60 PassageWay Telephony Services 
H
PassageWay Telephony Services
Also see the general security checklist on page H-3.
Customer: _________________________________________
Location: _________________________________________
PassageWay Install 
Date:
________________________________________
Table H-24. PassageWay Telephony Services
Y/N
1Note N/A
General
Telephony Server is in a secure 
location (locked room).
Backups of the Telephony Server 
machine are made at regular 
intervals.
Virus detection is run on the 
Telephony Server machine at 
regular intervals. If infected files are 
detected, they are cleaned or 
removed, or restored from system 
backups.
Product Installation
When using TCP/IP for Computer 
Telephone Integration (CTI) links, 
the CTI link between the Telephony 
Server and the PBX (for example, 
DEFINITY ECS) is installed on a 
private LAN.
Routing is not enabled between two 
network cards. 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Product Security Checklists 
Page H-61 PassageWay Telephony Services 
H
System Administration
Guidelines followed for 
logins/passwords for user 
accounts. (See PassageWay 
customer documentation.)
Customer educated about 
standard Lucent password 
recommendations (For example, at 
least 7 characters and forced 
password change for new 
subscribers. See PassageWay 
customer documentation.)
Default administrator login for 
Tserver changed at installation.
Separate Tserver accounts 
administered for each user. (Login 
and password added on OS, and 
login id added to Tserver) for each 
user. (NOTE: Shared Logins are 
NOT Allowed.)
Unused Tserver and system 
accounts are disabled or removed.
When using btrieve, enabled the 
“Log Changes to SDB” feature.
Customers entered their passwords 
as accounts were created.
Individuals given control of only 
their devices during Tserver 
administration. (Avoid using Any 
Device or Exception List.)
Enabled DEFINITY ECS CDR (or 
comparable capability of other 
Lucent switch) to track call history.
Table H-24. PassageWay Telephony Services
Y/N
1Note N/A 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Product Security Checklists 
Page H-62 PassageWay Telephony Services 
H
For NetWare only:
Used the NetWare Administrator 
feature (NetWare 4.10 and 4.11) or 
SYSCON utility (NetWare 3.12) to 
set the appropriate login and 
password restrictions (For example, 
require users to have passwords 
with a minimum length of 7 
characters, enable password aging, 
and so forth.)
Used the NetWare Administrator 
feature (NetWare 4.10 and 4.11) or 
SYSCON utility (NetWare 3.12) to 
enable the Intruder Detection 
feature and to lock accounts after 
several invalid login attempts have 
been made.
Enabled the “Restrict Users to 
Home Worktop” feature in the 
Telephony Services security 
database.
For Windows NT only:
Disabled the “Extended Worktop 
Access” feature in the Telephony 
Services security database.
Use the “Account Policy” dialog box 
of the Windows NT user manager 
to configure the following security 
features:
nMinimum password length
nMinimum and Maximum 
Password Age
nPassword Uniqueness
nAccount Lockout for invalid 
logon attempts
Took full advantage of Windows NT 
event log (for example, for 
monitoring failed login attempts)
Table H-24. PassageWay Telephony Services
Y/N
1Note N/A 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Product Security Checklists 
Page H-63 PassageWay Telephony Services 
H
Access Control
To ensure protection of sensitive 
system files used by Tserver, only 
System Administrator has access to 
Tserver, Security Database, and 
log files.
For Windows NT only:
Make file system NTFS instead of 
FAT.
Remote Access
When using pcANYWHERE (or 
another tool for remote access of 
customer PCs), customer has 
been advised of the following 
precautions:
nDo not publish phone number 
for modem.
nUse return call option with 
Lucent phone number. (Do not 
set up pcANYWHERE without 
the callback option.)
Table H-24. PassageWay Telephony Services
Y/N
1Note N/A 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Product Security Checklists 
Page H-64 PassageWay Telephony Services 
H
1.If “NO” (N), provide Note reference number and explain
nWhen on the PC, 
pcANYWHERE is not started 
except as required.
nFor added security, unplug 
phone jack from modem when 
pcANYWHERE is not in use.
nChange password after 
services leaves and after 
remote access.
nConfigure the following 
security options:
— Require login names for 
callers
— Make passwords case 
sensitive
— Log failed connection 
attempts
— Maximum login attempts 
per call
— Time to enter complete 
login
— Disconnect if inactive
nConfigure pcANYWHERE to 
log remote control and on-line 
sessions. (Set the “Save 
Session Statistics in Activity 
Log File” checkbox in the 
“Other Session Parameters” 
group box.)
Table H-24. PassageWay Telephony Services
Y/N
1Note N/A 
						

							Large Business Communications Systems Security Tools by Release 
Page I-1  
I
BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
I
ILarge Business Communications
Systems Security Tools by Release
The following tables contain page references for the available security features for 
the System 75, System 85, DEFINITY G1, G2, G3, and DEFINITY ECS. 
Information is listed by release. 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Large Business Communications Systems Security Tools by Release 
Page I-2  
I
Table I-1. Large Business Communications Systems Security Tools by Release
Feature See Section/Page S75 S85 G1 G2 G3V1 G3V2 G3V3 G3V4ECS 
R5 & 
later
3-way COR check‘‘
Restriction 
Override (3-way 
COR Check)’’ on 
page 3-14
xxxx
AAR/ARS Analysis‘‘
AAR/ARS 
Analysis’’ on page 
3-17
xxxxxxxxx
Administrable 
Logins‘‘
Forced Password 
Aging and 
Administrable 
Logins’’ on page 
3-47
xxx
Administration 
Security‘‘
Administration / 
Maintenance 
Access’’ on page 
2-4
xxxxxxxxx
Alternate Facility 
Restriction Levels‘‘
Remote Access’’ 
on page 2-2
‘‘Class of 
Restriction’’ on 
page 3-12
‘‘Alternate Facility 
Restriction Levels’’ 
on page 3-16
‘‘Provide 
Individualized 
Calling Privileges 
Using FRLs’’ on 
page 3-28
x xxxxxx
ARS Dial Tone‘‘
ARS Dial Tone’’ 
on page 3-17
xxxxxxxxx
Attendant-
Controlled Voice 
Terminals‘‘
Attendant - 
Controlled Voice 
Terminals’’ on page 
3-18
xx
Authorization 
Codes(See Index)R1V3xxxxxxxx
Authorization 
Code Security 
Violation 
Notification‘‘
Security Violation 
Notification Feature 
(DEFINITY ECS 
and DEFINITY G3 
only)’’ on page 
3-53
xxx 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Large Business Communications Systems Security Tools by Release 
Page I-3  
I
Automatic Circuit 
Assurance‘‘Automatic Circuit 
Assurance (ACA)’’ 
on page 3-51
‘‘Automatic Circuit 
Assurance’’ on 
page 6-11
xxxxxxxxx
Barrier Code‘‘
Remote Access’’ 
on page 2-2
‘‘Security Tips’’ on 
page 3-2
‘‘Barrier Codes’’ on 
page 3-4
‘‘Restrict Who Can 
Use Remote 
Access/Track its 
Usage’’ on page 
3-25
‘‘Protecting 
Remote Access’’ 
on page 4-13
xxxxxxxxx
Barrier Code Aging‘‘
Remote Access 
Barrier Code 
Aging/Access 
Limits (DEFINITY 
G3V3 and Later)’’ 
on page 3-61
xxx
BCMS 
Measurement‘‘
BCMS 
Measurements 
(DEFINITY ECS 
and DEFINITY G1 
and G3 only)’’ on 
page 3-52
x x xxxx
Table I-1. Large Business Communications Systems Security Tools by Release — 
Feature See Section/Page S75 S85 G1 G2 G3V1 G3V2 G3V3 G3V4ECS 
R5 & 
later 
						

							BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Large Business Communications Systems Security Tools by Release 
Page I-4  
I
Call Detail 
Recording (SMDR)‘‘Call Detail 
Recording (CDR) / 
Station Message 
Detail Recording 
(SMDR)’’ on page 
3-48
‘‘Call Detail 
Recording (CDR) / 
Station Message 
Detail Recording 
(SMDR)’’ on page 
5-11
‘‘Call Detail 
Recording (CDR) / 
Station Message 
Detail Recording 
(SMDR)’’ on page 
6-8
xxxxxxxxx
Call Forward 
On/Off Net‘‘
Class of Service’’ 
on page 3-14
xxxx
Call Prompting/
ASAI‘‘
Protecting 
Vectors That 
Contain Call 
Prompting’’ on 
page 3-9
x xxxxxx
Call Vectoring‘‘
Call Vectoring 
(DEFINITY ECS 
and DEFINITY G3 
only)’’ on page 3-9
‘‘Prevent 
After-Hours Calling 
Using Time of Day 
Routing or 
Alternate FRLs’’ 
on page 3-29
x xxxxxx
Central Office 
Restrictions‘‘
Central Office 
Restrictions’’ on 
page 3-19
xxxxxxxxx
Class of 
Restrictions(See Index) x x x x x x x
Table I-1. Large Business Communications Systems Security Tools by Release — 
Feature See Section/Page S75 S85 G1 G2 G3V1 G3V2 G3V3 G3V4ECS 
R5 & 
later