Lexmark X 850 Owners Manual
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Diagnostic information2-13 7500-XXX Error code messages Error code or messageError contentsDescription/Action 200.00 Paper jam Check area ASensor (registration) off jam (too long)The sensor (registration) is not turned off within the specified time after the registration clutch is turned on. Go to “200.00 Sensor (registration) off jam (too long)” on page 2-40. 200.01 Paper jam Check area ASensor (registration) static jamMedia remains on the sensor (registration). Go to“200.01 Sensor (registration) static on jam” on page 2-41. 201.00 Paper jam Check area ASensor (fuser exit) on jam The sensor (fuser exit) is not turned on within the specified time after the registration clutch is turned on. Go to “201.00 Sensor (fuser exit) on jam” on page 2-42. 202.00 Paper jam Check area ASensor (fuser exit) off jam The sensor (fuser exit) is not turned off within the specified time after the sensor (fuser exit) is turned on. Go to “202.00 Sensor (fuser exit) off jam” on page 2-43. 202.01 Paper jam Check area ASensor (fuser exit) off (too short) jamThe sensor (fuser exit) is turned off earlier than the specified time after the sensor (fuser exit) is turned on. Go to “202.01 Sensor (fuser exit) off (too short) jam” on page 2-44. 202.02 Paper jam Check area ASensor (fuser exit) static jam Media remains on the sensor (fuser exit). Go to “202.02 Sensor (fuser exit) static jam” on page 2-45. 203.00 Paper jam Check area ASensor (exit 2) on jam The sensor (exit 2) is not turned on within the specified time after the sensor (fuser exit) is turned on. Refer to “203.00 Sensor (exit 2) on jam” on page 2-45. 203.01 Paper jam Check areas A, ESensor (exit 2) off jam The sensor (exit 2) is not turned off within the specified time after the sensor (exit 2) is turned on. Go to “203.01 Sensor (exit 2) off jam” on page 2-47. 203.02 Paper jam Check areas A, ESensor (exit 2) is on in the standard bin or simplex finisher The sensor (exit 2) was turned on when the media is delivered to the exit 1 standard bin or simplex finisher. Go to “203.02 Sensor (exit 2) on jam in standard bin or finisher” on page 2-49. 203.03 Paper jam Check areas A, ESensor (exit 2) static jam Media remains on the sensor (exit2). Go to “203.03 Sensor (exit 2) static jam” on page 2-50 .
2-14MFP Service Manual 7500-XXX 230.00 Paper jam Check areas A, ESensor (duplex wait) on jam The sensor (duplex wait) is not turned on within the specified time after the exit2 motor is turned on. Go to “230.00 Sensor (duplex wait) on jam” on page 2-52. 230.01 Paper jam Check area DSensor (duplex wait) static jamMedia remains on the sensor (duplex wait). Go to “230.01 Sensor (duplex wait) static jam” on page 2-54. 231.00 Paper jam Check areas n A, DSensor (registration) on jam (duplex paper feed)Sensor (registration) is not turned on within the specified time after the duplex motor is turned on. Go to “231.00 Sensor (registration) on jam (duplex paper feed)” on page 2-54. 231.01 Paper jam Check areas A, DSensor (registration) on jam (duplex paper feed)Sensor (registration) is not turned on within the specified time after the sensor (duplex wait) is turned on. Go to “231.01 Sensor (registration) on jam (duplex paper feed)” on page 2-56. 241.00 Paper Jam Check area, tray 1Sensor (pre-feed) on jam (tray 1 feed)The sensor (pre-feed) tray 1 is not turned on within the specified time after the tray 1 media feed lift motor is turned on. Go to “241.00 Sensor (pre-feed) on jam (tray 1 feed)” on page 2-58. 241.01 Paper jam Check areas A, tray 1Sensor (registration) on jam (tray 1 feed)The sensor (registration) is not turned on within the specified time after the sensor (pre-feed) media feed unit 1 is turned on. Go to “241.01 Sensor (registration) on jam (tray 1 feed)” on page 2-59. 242.00 Paper jam Check area tray 2Sensor (pre-feed) on jam (tray 2 feed)The sensor (pre-feed) tray 2 is not turned on within the specified time after the tray 2 media feed lift motor is turned on. Go to “242.00 Sensor (pre-feed) on jam (tray 2 feed)” on page 2-60. 242.01 Paper jam Check area B, tray 2Sensor (tray 2 feed-out) on jam (tray 2 feed)The sensor (tray 2 feed-out) is not turned on within the specified time after the sensor (pre-feed) media feed unit 2 is turned on. Go to “242.01 Sensor (tray 2 feed-out) on jam (tray 2 feed)” on page 2-62. 242.02 Paper jam Check area BSensor (registration) on jam (tray 2 feed)The sensor (registration) is not turned on within the specified time after the sensor (tray 2 feed-out) is turned on. Go to “242.02 Sensor (registration) on jam (tray 2 feed)” on page 2-64. 242.03 Paper jam Check area BSensor (tray 2 feed-out) static jamMedia remains on the sensor (tray 2 feed-out). Go to “242.03 Sensor (tray 2 feed-out) static jam” on page 2-66. Error code or messageError contentsDescription/Action
Diagnostic information2-15 7500-XXX 243.00 Paper jam Check area tray 3Sensor (pre-feed) on jam (tray 3 media feed)The sensor (pre-feed) is not turned on within the specified time after the tray 3 feed lift motor is turned on. TTM equipped machines, go to “243.00 Sensor (pre-feed) on jam (tray 3 media feed)” on page 2-66. 2TM equipped machines, refer to the Options Service Manual. 243.01 Paper jam Check areas C, tray 3Sensor (tray 3 feed-out) on jam (tray 3 media feed)The sensor (tray 3 feed-out) is not turned on within the specified time after the pre-feed sensor3 is on. TTM equipped machines, go to “243.01 Sensor (tray 3 feed-out) on jam (tray 3 media feed)” on page 2-68. 2TM equipped machines, refer to the Options Service Manual. 243.02 Paper jam Check areas A, BSensor (tray 2 feed-out) on jam (tray 3 media feed)The sensor (tray 2 feed-out) is not turned on within the specified time after the sensor (tray 3 feed-out) is turned on. TTM equipped machines, go to “243.02 Sensor (tray 2 feed-out) on jam (tray 3 media feed)” on page 2-70. 2TM equipped machines, refer to the Options Service Manual. 243.03 Paper jam Check area BSensor (registration) on jam (tray 3 media feed)The sensor (registration) is not turned on within the specified time after the sensor (tray 3 feed-out) is turned on. TTM equipped machines, go to “243.03 Sensor (registration) on jam (tray 3 media feed)” on page 2-71. 2TM equipped machines, refer to the Options Service Manual. 243.04 Paper jam Check area CSensor (tray 3 feed-out) static jamMedia remains on the sensor (tray 3 feed-out). TTM equipped machines, go to “243.04 Sensor (tray 3 feed-out) static jam” on page 2-73. 2TM equipped machines, refer to the Options Service Manual. 244.00 Paper jam Check areas C, tray 4Sensor (tray 4 feed-out) on jam (tray 4 media feed)The sensor (tray 4 feed-out) is not turned on within the specified time after the sensor (pre-feed) is turned on. TTM equipped machines, go to “244.00 Sensor (tray 4 feed-out) on jam (tray 4 media feed)” on page 2-74. 2TM equipped machines, refer to the Options Service Manual. 244.01 Paper jam Check areas C, tray 4Sensor (tray 3 feed-out) on jam (tray 4 media feed)The sensor (tray 3 feed-out) is not turned on within the specified time after the sensor (tray 4 feed-out) is turned on. TTM equipped machines, go to “244.01 Sensor (tray 3 feed-out) on jam (tray 4 media feed)” on page 2-77. 2TM equipped machines, refer to the Options Service Manual. Error code or messageError contentsDescription/Action
2-16MFP Service Manual 7500-XXX 244.02 Paper jam Check areas B, CSensor (tray 2 feed-out) on jam (tray 4 media feed)The sensor (tray 2 feed-out) is not turned on within the specified time after the sensor (tray 4 feed-out) is turned on. TTM equipped machines, go to “244.02 Sensor (tray 2 feed-out) on jam (tray 4 media feed)” on page 2-79. 2TM equipped machines, refer to the Options Service Manual. 244.03 Paper jam Check area BSensor (registration) on jam (tray 4 media feed)The sensor (registration) is not turned on within the specified time after the sensor (tray 4 feed-out) is turned on. TTM equipped machines, go to “244.03 Sensor (registration) on jam (tray 4 media feed)” on page 2-81. 2TM equipped machines, refer to the Options Service Manual. 244.04 Paper jam Check area tray 4Sensor (pre-feed) on jam (tray 4 media feed)The sensor (pre-feed) is not turned on within the specified time after the tray 4 feed lift motor is turned on. TTM equipped machines, go to “244.04 Sensor (pre-feed) on jam (tray 4 media feed)” on page 2-82. 2TM equipped machines, refer to the Options Service Manual. 244.05 Paper jam Check areas C, tray 4Sensor (tray 4 feed-out) static jamMedia remains on the sensor (tray 4 feed-out). TTM equipped machines, go to “244.05 Sensor (tray 4 feed-out) static jam” on page 2-84. 2TM equipped machines, refer to the Options Service Manual. 245.00 Paper jam Check area K, tray 5Sensor (tray 5 feed-out) on jamThe sensor (tray 5 feed-out) is not turned on with in the specified time after the HCF feed lift motor is turned on. Refer to the Options Service Manual. 245.01 Paper jam Check area KSensor (tray 2 feed-out) on jamThe sensor (tray 2 feed-out) on the printer is not turned on within the specified time after the HCF feed lift motor is turned on. Refer to the Options Service Manual. 245.02 Paper jam Check area BSensor (registration) on jam The sensor (registration) on the printer is not turned on within the specified time after the HCF feed lift motor is turned on. Refer to the Options Service Manual. 245.03 Paper jam Check area KSensor (tray 5 feed-out) static jamPaper remains on the sensor (tray 5 feed-out). Refer to the Options Service Manual. 250.00 Paper jam Check areas A, MPF Sensor (registration) on jam (MPF pick)The sensor (registration) is not turned on within the specified time after the MPF pick solenoid is turned on. Go to “250.00 Sensor (registration) on jam (MPF pick)” on page 2-85. Error code or messageError contentsDescription/Action
Diagnostic information2-17 7500-XXX 280.00 Paper jam Check areas ASensor (bridge unit media entrance) on jamSensor (bridge unit media entrance) is not turned on within the specified time after the sensor (fuser exit) in the printer is turned on. Refer to the Options Service Manual. 280.01 Paper jam Check area ASensor (bridge unit media entrance) static jam APaper remains on the sensor (bridge unit media entrance). Refer to the Options Service Manual. 280.02 Paper jam Check area FSensor (bridge unit media entrance) static jam BPaper remains on the sensor (bridge unit media entrance). Refer to the Options Service Manual. 281.00 Paper jam Check area ASensor (bridge unit media exit) on jam ASensor (bridge unit media exit) is not turned on within the specified time after the sensor (bridge unit media entrance) is turned on. At this time, the sensor (fuser exit) in the printer is in the on state. Refer to the Options Service Manual. 281.01 Paper jam Check area FSensor (bridge unit media exit) on jam BSensor (bridge unit media exit) is not turned on within the specified time after the sensor (bridge unit media entrance) is turned on. At this time, the sensor (bridge unit media entrance) is in the on state. Refer to the Options Service Manual. 281.02 Paper jam Check area FSensor (bridge unit media exit) on jam CSensor (bridge unit media exit) is not turned on within the specified time after the sensor (bridge unit media entrance) is turned on. Refer to the Options Service Manual. 281.03 Paper jam Check area FSensor (bridge unit media exit) static jam APaper remains on the sensor (bridge unit media exit). Refer to the Options Service Manual. 282.00 Paper jam Check area FSensor (finisher media entrance) on jamSensor (finisher media entrance) is not turned on with the specified time after the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 282.01 Paper jam Check areas FSensor (finisher media entrance) static jam APaper remains on the sensor (finisher media entrance). At this time, the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 283.00 Paper jam Check areas G, G4Sensor (buffer path) on jam A Sensor (buffer path) is not turned on within the specified time after the sensor (finisher media entrance is turned on. Refer to the Options Service Manual. Error code or messageError contentsDescription/Action
2-18MFP Service Manual 7500-XXX 283.01 Paper jam Check area G2Sensor (buffer path) on jam B Sensor (buffer path) is not turned on within the specified time after the sensor (finisher media entrance is turned on. At this time, the sensor (diverter gate) is turned on. Refer to the Options Service Manual. 283.02 Paper jam Check areas G2, G3Sensor (buffer path) static jam APaper remains on the sensor (finisher buffer path). At this time, both sensor (diverter gate) and sensor (finisher media exit) are on state. Refer to the Options Service Manual. 283.03 Paper jam Check areas G2Sensor (buffer path) static jam BPaper remains on the sensor (finisher buffer path). At this time, the sensor (diverter gate) is on state but the sensor (finisher media entrance) is turned off. Refer to the Options Service Manual. 283.04 Paper jam Check areas G4Sensor (buffer path) static jam C Paper remains on the sensor (finisher buffer path). At this time, the sensor (diverter gate) is turned off. Refer to the Options Service Manual. 284.00 Paper jam Check area FSensor (lower media exit) off jam ASensor (lower media exit) is not turned off within the specified time after the finisher sensor (lower media exit) is turned on. At this time, the sensor (bridge unit media exit) is turned off. Refer to the Options Service Manual. 284.01 Paper jam Check area FSensor (lower media exit) on jam ASensor (buffer path) is not turned on within the specified time after the sensor (finisher media entrance) is turned on. At this time the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 284.02 Paper jam Check areas G2, G3Sensor (lower media exit) on jam BSensor (buffer path) is not turned on within the specified time after the sensor (bridge unit media entrance) is turned on. At this time, the sensor (finisher media entrance) is turned on. Refer to the Options Service Manual. 284.03 Paper jam Check area G2Sensor (lower media exit) on jam CFinisher sensor (lower media exit) not turned on within the specified time after the sensor (buffer path) is turned on. Refer to the Options Service Manual. 284.04 Paper jam Check area HSensor (lower media exit) off jam BFinisher sensor (lower media exit) not turned off within the specified time after the finisher sensor (lower media exit) on. At this time, the sensor (finisher media entrance) is turned on. Refer to the Options Service Manual. Error code or messageError contentsDescription/Action
Diagnostic information2-19 7500-XXX 284.05 Paper jam Check area HSensor (lower media exit) static jamPaper remains on the sensor (lower media exit). Refer to the Options Service Manual. 285.00 Paper jam Check area HFinisher set eject jam Finisher sensor (compiler media in) is not turned on within the specified time after the media eject motor is turned on. Refer to the Options Service Manual. 286.00 Paper jam Check area HSensor (compiler media in) static jamPaper remains on the sensor (compiler media in). Refer to the Options Service Manual. 287.00 Paper jam Check area FSensor (upper media exit) on jam ASensor (upper media exit) is not turned on within the specified time after the sensor (finisher media entrance) is turned on. At this time, the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 287.01 Paper jam Check area FSensor (upper media exit) off jam ASensor (upper media exit) is not turned off within the specified time after the sensor (upper media exit) is turned on. At this time, the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 287.02 Paper jam Check areas G1, G3Sensor (upper media exit) on jam BSensor (upper media exit) is not turned on within the specified time after the sensor (finisher media entrance) is turned on. At this time, the sensor (bridge unit media exit) is on state Refer to the Options Service Manual. 287.03 Paper jam Check area G1Sensor (upper media exit) on jam CSensor (upper media exit) is not turned on within the specified time after the sensor (finisher media entrance) is turned on. At this time, the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 287.04 Paper jam Check area GSensor (upper media exit) off jam BSensor (upper media exit) is not turned off within the specified time after the sensor (upper media exit) is turned off. At this time, the sensor (bridge unit media exit) is turned off. Refer to the Options Service Manual. 287.05 Paper jam Check area FSensor (upper media exit) static jam APaper remains on the sensor (upper media exit). At this time, the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. Error code or messageError contentsDescription/Action
2-20MFP Service Manual 7500-XXX 287.06 Paper jam Check areas G1, G3Sensor (upper media exit) static jam BPaper remains on the sensor (upper media exit). At this time, the sensor (bridge unit media exit) is off state but the finisher sensor (finisher media entrance) is turned on. Refer to the Options Service Manual. 287.07 Paper jam Check area G1Sensor (upper media exit) static jam CPaper remains on the sensor (upper media exit). At this time, both sensor (bridge unit media exit) and sensor (finisher media entrance) are turned off. Refer to the Options Service Manual. 288.00 Paper jam Check area FSensor (diverter gate) on jam Sensor (diverter gate) is not turned on within the specified time after the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 288.01 Paper jam Check area FSensor (diverter gate) static jam (to top bin) APaper remains on the sensor (diverter gate) when the finisher is in the upper bin exit mode. At this time the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 288.02 Paper jam Check areas G2, G3Sensor (diverter gate) static jam (to top bin) BPaper remains on the sensor (diverter gate) when the finisher is in the upper bin exit mode. At this time, the sensor (finisher media entrance) is turned on, but the sensor (bridge unit media exit) is turned off. Refer to the Options Service Manual. 288.03 Paper jam Check area G1Sensor (diverter gate) static jam (to top bin) CPaper remains on the sensor (diverter gate) when the finisher is in the upper bin exit mode. At this time, both sensor (finisher media entrance) and sensor (bridge unit media exit) are turned off. Refer to the Options Service Manual. 288.04 Paper jam Check area FSensor (diverter gate) static jam (to stacker bin) APaper remains on the sensor (diverter gate) when the finisher is in the stacker bin exit mode. At this time, the sensor (bridge unit media exit) is turned on. Refer to the Options Service Manual. 288.05 Paper jam Check areas G2, G3Sensor (diverter gate) static jam (to stacker bin) BPaper remains on the sensor (diverter gate) when the finisher is in the stacker bin exit mode. At this time, the sensor (finisher media entrance) is turned on, but the sensor (bridge unit media exit) is turned off. Refer to the Options Service Manual. 288.06 Paper jam Check area G2Sensor (diverter gate) static jam (to stacker bin) CPaper remains on the sensor (diverter gate) when the finisher is in the stacker bin exit mode. At this time, both sensor (finisher media entrance) and sensor (bridge unit media exit) are turned off. Refer to the Options Service Manual. Error code or messageError contentsDescription/Action
Diagnostic information2-21 7500-XXX 290.00 Scanner jam Remove all originals from the scanner. Switch (sheet through) static jamThe system detected that the sensor (sheet through) is on. Go to “290.00 Switch (sheet through) static jam” on page 2-87. 290.01 Scanner jam Remove all originals from the scanner.Sensor (sheet through) on jamAfter the first feed operation started, the feed drive motor turned on (CW)) in Duplex mode, the sensor (sheet through) did not turn on within the specified time. Go to “290.01 Sensor (sheet through) on jam” on page 2-87. 290.02 Scanner jam Remove all originals from the scanner.Sensor (ADF pre-registration) on jam ADF simplex side 1After the Pre Feed operation started for the first sheet, the feed drive motor turned on (CW)) in Duplex or Simplex mode, the sensor (ADF pre- registration) did not turn on within the specified time. After the Pre Feed operation started for the second sheet, the feed drive motor turned on (CW)) in Duplex mode, the sensor (ADF pre-registration) did not turn on within the specified time. Go to “290.02 Sensor (ADF pre-registration) on jam ADF simplex side 1” on page 2-90. 290.03 Scanner jam Remove all originals from the scanner.Sensor (ADF pre-registration) off jamAfter the sensor (sheet through) turned off in simplex mode, the sensor (ADF pre-registration) did not turn off within the specified time. After the ADF registration motor turned on in duplex mode, the sensor (ADF pre-registration) did not turn off within the specified time. Go to “290.03 Sensor (ADF pre-registration) off jam” on page 2-92. 290.10 Scanner jam Remove all originals from the scanner. Sensor (ADF pre-registration) static jamThe system detected that the sensor (ADF pre- registration) is on. Go to “290.10 Sensor (ADF pre-registration) static jam” on page 2-94. 290.11 Scanner jam Remove all originals from the scanner.Sensor (ADF registration) on jam ADF simplex side 1After pre-registration started, the feed drive motor turned on (CCW)), the sensor (ADF registration) did not turn on within the specified time. Go to “290.11 Sensor (ADF registration) on jam ADF simplex side 1” on page 2-95. 290.12 Scanner jam Remove all originals from the scanner.Sensor (ADF registration) on jam side 2After the sensor (ADF pre-registration) turned on at Invert, the sensor (ADF registration) did not turn on within the specified time. Go to “290.12 Sensor (ADF registration) on jam side 2” on page 2-97 . 290.13 Scanner jam Remove all originals from the scanner.Sensor (ADF registration) off jamAfter the sensor (ADF pre-registration) turned off during the Read operation, the sensor (ADF registration) did not turn off within the specified time. Go to “290.13 Sensor (ADF registration) off jam” on page 2-99. Error code or messageError contentsDescription/Action
2-22MFP Service Manual 7500-XXX 290.14 Scanner jam Remove all originals from the scanner.Sensor (ADF inverter) on jam (Inverting)After the sensor (ADF registration) turned on during the Invert operation, the sensor (ADF inverter) did not turn on within the specified time. Go to “290.14 Sensor (ADF inverter) on jam (Inverting))” on page 2-100. 290.15 Scanner jam Remove all originals from the scanner.Sensor (ADF registration) off jam (inverting)After the sensor (ADF pre-registration) turned off at Invert, the sensor (ADF registration) did not turn off within the specified time. Go to “290.15 Sensor (ADF registration) off jam (inverting)” on page 2-103. 290.21 Scanner jam Remove all originals from the scanner.Sensor (ADF width APS 1) static jamThe system detected that the sensor (ADF width APS 1) is on. Go to “290.21 Sensor (ADF width APS 1) static jam” on page 2-106. 290.22 Scanner jam Remove all originals from the scanner.Sensor (ADF width APS 2) static jamThe system detected that the sensor (ADF width APS 2) is on. Go to “290.22 Sensor (ADF width APS 2) static jam” on page 2-107. 290.23 Scanner jam Remove all originals from the scanner.Sensor (ADF width APS 3) static jamThe system detected that the sensor (ADF width APS 3) is on. Go to “290.23 Sensor (ADF width APS 3) static jam” on page 2-107. 291.00 Scanner jam Remove all originals from the scanner.Sensor (ADF registration) static jamThe system detected that the sensor (ADF pre- registration) is on. Go to “291.00 Sensor (ADF registration) static jam” on page 2-108. 291.01 Scanner jam Remove all originals from the scanner.Sensor (ADF inverter) off jam (Inverting)After the sensor (ADF registration) turned off during the Invert operation of the last document, the sensor (ADF inverter) did not turn off within the specified time. After the ADF registration motor turned on (CCW) during Invert operation, the sensor (ADF inverter) did not turn off within the specified time. Go to “291.01 Sensor (ADF inverter) off jam (inverting)” on page 2-109. 291.02 Scanner jam Remove all originals from the scanner.Sensor (ADF inverter) on jam 2After the Read Speed Control operation started, the ADF registration motor turned on (CCW)), the sensor (ADF inverter) did not turn on within the specified time. Go to “291.02 Sensor (ADF inverter) on jam 2” on page 2-111. Error code or messageError contentsDescription/Action