Lexmark E462DTN User Manual

							3Remove the jam.
4Close the rear door.
5Close the front door.
6Press .
If this does not clear the jam, complete the steps in “233 paper jam” on page 132. Clearing jams131
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							233 paper jam
1Remove the tray from the printer.
2Locate the lever shown. Pull the lever down to release the jam.
3Pull the jammed sheets from the duplex area.
4Insert the tray.
5Press .
If this does not clear the jam, complete the steps in “231 paper jam” on page 130.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove
the jammed sheets, complete all the steps in:
“231 paper jam” on page 130
“233 paper jam” on page 132 Clearing jams132
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							235 paper jam
A duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammed in
the standard exit bin.
1To remove the jam, gently pull the jammed sheet out of the standard exit bin.
2Press .
24x paper jam
1Remove the optional tray from the printer.
Clearing jams133
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							2Remove the jam.
3Insert the optional tray.
4Press .
251 paper jam
A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may still be visible.
If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder.
Clearing jams134
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							If the sheet is not visible, complete the following steps:
1Open the front door, and then remove the unit.
2Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of paper.
3Align and insert the unit.
4Close the front door.
5Press . Clearing jams135
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							Troubleshooting
Understanding printer messages
Calibrating
Wait for the message to clear.
Cartridge Life Exceeded
The toner cartridge is exhausted.
1Remove the used toner cartridge, and then install a new one.
2Press  to clear the message.
Change  to 
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current  appears, and then press .
To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Change  to 
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current  appears, and then press .
To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
. Troubleshooting136
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							Change  to 
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current  appears, and then press .
To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Change  to  
You can change the current paper source for the remainder of the print job. The formatted page will print on the paper
loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
To ignore the message and print from the tray selected for the print job, press the up or down arrow button until
Use Current  appears, and then press .
To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Close front door
Close the front door of the printer.
Load  with 
Try one or more of the following:
Load the specified paper into the specified source to clear the message and continue printing.
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
. Troubleshooting137
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							Load  with 
Try one or more of the following:
Load the specified paper into the specified source to clear the message and continue printing.
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Load  with  
Try one or more of the following:
Load the specified paper into the specified source to clear the message and continue printing.
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Load  with 
Try one or more of the following:
Load the specified paper into the specified source to clear the message and continue printing.
To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper
Changed, Continue appears, and then press 
.
Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Load Manual Feeder with 
Try one or more of the following:
Load the multipurpose feeder with the correct paper type and size.
Ignore the request and print on paper that is already being used in one of the trays. Press the up or down arrow
button until 
Automatically select paper appears, and then press .
If the printer finds a tray that has paper of the correct type, then it uses the paper from that tray. If the printer
cannot find a tray with the correct paper type, then it prints on the paper that is installed in the default paper
source.
Press the up or down arrow button until Cancel job appears, and then press  to cancel the print job.
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
. Troubleshooting138
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							Load Manual Feeder with 
Try one or more of the following:
Load the multipurpose feeder with the correct paper type and size.
Ignore the request and print on paper that is already being used in one of the trays. Press the up or down arrow
button until 
Automatically select paper appears, and then press .
If the printer finds a tray that has paper of the correct type, then it uses the paper from that tray. If the printer
cannot find a tray with the correct paper type, then it prints on the paper that is installed in the default paper
source.
Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Load Manual Feeder with  
Try one or more of the following:
Load the correct paper type and size in the multipurpose feeder.
Ignore the request and print on paper that is already being used in one of the input sources. Press the up or down
arrow button until 
Automatically select paper appears, and then press . The current job may not
print correctly.
If the printer finds a source that has paper of the correct type, then it uses the paper from that source. If the printer
cannot find a source with the correct paper type, then it prints on the paper that is installed in the default paper
source.
Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
.
Load Manual Feeder with 
Try one or more of the following:
Load the multipurpose feeder with the correct paper size.
If there is no paper in the multipurpose feeder, then feed a sheet of paper to clear the message.
Ignore the request and print on paper that is already being used in one of the input sources. Press the up or down
arrow button until 
Automatically select paper appears, and then press .
If the printer finds a source that has paper of the correct type, then it uses the paper from that source. If the printer
cannot find a source with the correct paper type, then it prints on the paper that is installed in the default paper
source.
Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press .
For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press 
. Troubleshooting139
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							Remove paper from standard bin
The standard exit bin has reached its capacity. Remove paper from the standard exit bin to clear the message and
continue printing.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Replace Cartridge
The toner cartridge is exhausted.
1Remove the used toner cartridge, and then install a new one.
2Press  to clear the message.
Replace PC Kit
This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the
Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located
on the Embedded Web Server).
If the setting is On, then the printer stops printing. Press 
 to select Continue and continue printing.
When the PC Kit Life Warning appears, order a new photoconductor kit.
Resetting the printer
Wait for the message to clear.
Resetting without replacing may affect print quality.
You selected No from the “Verify PC unit replaced” screen. Wait for the message to clear.
Restoring Factory Defaults
Wait for the message to clear.
When factory default settings are restored:
All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom
settings in the Serial , Network, Infrared, LocalTalk, and USB menus.
Routine maintenance needed
The printer needs to have scheduled maintenance done. Order a maintenance kit, which contains a fuser and a transfer
roller. Then contact Customer Support, and report the message. Troubleshooting140
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