Lexmark E360dn User Manual

							Print is too light
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
For Windows users: From Print Properties, change these settings.
For Macintosh users:
1Choose File > Print.
2Locate the drop‑down box under the Orientation pictures, and then click the down button.
3Click Printer Features.
4Change the settings for Toner Darkness, Brightness, and Contrast.
From the printer control panel Quality menu, change these settings.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
For Windows users: From Print Properties, make sure the Paper Type setting matches the paper loaded in the
tray.
For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
THE TONER IS LOW
When 88 Cartridge low appears, order a new toner cartridge.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
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							Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
CHECK THE PAPER TEXTURE SETTING
Make sure the Paper Texture setting matches the paper loaded in the tray.
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							Toner specks
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
C
HECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Load transparencies, and make sure the Paper Type setting is set to Transparency.
Streaked horizontal lines
These are possible solutions. Try one or more of the following:
THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper
for the job.
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							THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for
the job.
THE TONER CARTRIDGE IS DEFECTIVE
Replace the toner cartridge.
MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use
the cartridge handle whenever you are holding the cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
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							Solid black or white streaks appear on transparencies or paper
These are possible solutions. Try one or more of the following:
MAKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
Try a different type of paper.
For transparencies, use only ones recommended by the printer manufacturer.
Make sure the Paper Type setting matches what is loaded in the tray or feeder.
Make sure the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge,
and then reinstall it.
THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used toner cartridge with a new one.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator.
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							Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at
http://support.lexmark.com.
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							Notices
Product information
Product name:
Lexmark E360d and E360dn
Machine type:
4513
Model(s):
420, 430
Edition notice
August 2011
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you dont have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2010 Lexmark International, Inc.
All rights reserved.
Notices
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							UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the users authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
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							Modular component notice
Wireless‑equipped models contain the following modular component(s):
Lexmark regulatory type/model LEX-M04-001; FCC ID:IYLLEXM04001; IC:2376A-M04001
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 dBA
Ready N/A
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the
Lexmark Web site at www.lexmark.com for your local sales office phone number.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
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							ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Mercury statement
This product contains mercury in the lamp (