Lexmark E360dn User Manual

							Lexmark E360d and E360dn Series
Users Guide
August 2011 www.lexmark.com
Machine type(s):
4513
Model(s):
420, 430
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							Contents
Safety information.......................................................................................5
Learning about the printer...........................................................................7
Thank you for choosing this printer!.........................................................................................................7
Finding information about the printer......................................................................................................7
Selecting a location for the printer............................................................................................................8
Printer configurations...............................................................................................................................9
Using the standard exit bin and paper stop............................................................................................12
Additional printer setup.............................................................................14
Installing internal options........................................................................................................................14
Installing hardware options.....................................................................................................................19
Attaching cables......................................................................................................................................22
Verifying printer setup............................................................................................................................23
Setting up the printer software...............................................................................................................23
Minimizing your printers environmental impact........................................26
Saving paper and toner...........................................................................................................................26
Saving energy..........................................................................................................................................27
Recycling..................................................................................................................................................29
Loading paper and specialty media............................................................31
Setting the paper size and type...............................................................................................................31
Configuring Universal paper settings......................................................................................................31
Loading trays...........................................................................................................................................32
Using the multipurpose feeder...............................................................................................................36
Paper tray capacities...............................................................................................................................41
Linking and unlinking trays......................................................................................................................41
Paper and specialty media guidelines.........................................................44
Paper guidelines......................................................................................................................................44
Storing paper...........................................................................................................................................46
Supported paper sizes, types, and weights.............................................................................................46
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							Printing......................................................................................................49
Printing a document................................................................................................................................49
Printing specialty documents..................................................................................................................50
Printing information pages......................................................................................................................53
Canceling a print job................................................................................................................................54
Understanding printer menus....................................................................56
Menus list................................................................................................................................................56
Paper menu.............................................................................................................................................57
Reports menu..........................................................................................................................................65
Network/Ports menu...............................................................................................................................66
Settings menu..........................................................................................................................................71
Maintaining the printer..............................................................................82
Cleaning the exterior of the printer........................................................................................................82
Storing supplies.......................................................................................................................................82
Checking the status of supplies from a network computer....................................................................82
Ordering supplies....................................................................................................................................83
Replacing supplies...................................................................................................................................84
Moving the printer..................................................................................................................................88
Administrative support..............................................................................89
Finding advanced networking and administrator information...............................................................89
Using the Embedded Web Server...........................................................................................................89
Checking the virtual display.....................................................................................................................89
Checking the device status......................................................................................................................89
Viewing reports.......................................................................................................................................90
Setting up e‑mail alerts...........................................................................................................................90
Configuring supply notifications..............................................................................................................90
Copying printer settings to other printers...............................................................................................91
Restoring the factory default settings.....................................................................................................91
Clearing jams..............................................................................................92
Avoiding jams..........................................................................................................................................92
Identifying jams in the paper path..........................................................................................................93
Understanding jam messages and locations...........................................................................................93
200 paper jam.........................................................................................................................................95
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							201 paper jam.........................................................................................................................................97
202 paper jam.........................................................................................................................................98
231 paper jam.........................................................................................................................................99
233 paper jam.......................................................................................................................................101
234 paper jam.......................................................................................................................................101
235 paper jam.......................................................................................................................................102
24x paper jam........................................................................................................................................102
251 paper jam.......................................................................................................................................103
Troubleshooting.......................................................................................105
Understanding printer messages..........................................................................................................105
Solving basic printer problems..............................................................................................................110
Printer control panel display is blank or displays only diamonds..........................................................110
Solving printing problems.....................................................................................................................111
Solving option problems........................................................................................................................113
Solving paper feed problems.................................................................................................................114
Solving print quality problems..............................................................................................................116
Embedded Web Server does not open.................................................................................................125
Contacting Customer Support...............................................................................................................126
Notices.....................................................................................................127
Product information..............................................................................................................................127
Edition notice........................................................................................................................................127
Power consumption..............................................................................................................................131
Index........................................................................................................141
Contents
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							Safety information
CAUTION—POTENTIAL INJURY:  See the enclosed Safety Sheet before making any cable or electrical
connection.
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturers authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information
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							CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
See the product Users Guide for additional safety information.
SAVE THESE INSTRUCTIONS.
Safety information
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							Learning about the printer
Thank you for choosing this printer!
Weve worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
Connecting the printer
Installing the printer softwareSetup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Performing printing depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
Caring for and maintaining the printer
Troubleshooting and solving problemsUsers Guide—The Users Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
Help  using  the  printer  software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click 
? to view context‑sensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Learning about the printer
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							What are you looking for?Find it here
The latest supplemental information, updates, and technical
support:
Documentation
Driver downloads
Live chat support
E‑mail support
Telephone supportLexmark Support Web site—
http://support.lexmark.com
Note: Select your region, and then select your product
to view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer
8
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							1
2 3 45
1Rear 300 mm (12 in.)
2Right side 200 mm (8 in.)
3Front 300 mm (12 in.)
4Left side 12.7 mm (0.5 in.)
5Top 300 mm (12 in.)
Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
Learning about the printer
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							1Front door release button
2Paper stop
3Standard exit bin
4Printer control panel
5System board door
6Standard 250‑sheet tray (Tray 1)
7Multipurpose feeder door
8Front door
The following illustration shows the printer back with its basic features or parts:
Learning about the printer
10
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