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Lexmark E360dn User Manual

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Page 101

233 paper jam
1Remove the tray from the printer.
2Locate the lever shown. Pull the lever down to release the jam.
3Pull the jammed sheets from the duplex area.
4Insert the tray.
5Press .
If this does not clear the jam, complete the steps in “231 paper jam” on page 99.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove
the jammed paper, complete all the steps in:
“231 paper jam” on page 99
“233 paper jam” on page 101...

Page 102

235 paper jam
A duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammed in
the standard exit bin.
1To remove the jam, gently pull the jammed sheet out of the standard exit bin.
2Press .
24x paper jam
1Remove the optional tray from the printer.
Clearing jams
102
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Page 103

2Remove the jam.
3Insert the optional tray.
4Press .
251 paper jam
A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may still be visible.
If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder.
Clearing jams
103
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Page 104

If the sheet is not visible, complete the following steps:
1Open the front door, and then remove the unit.
2Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of paper.
3Align and insert the unit.
4Close the front door.
5Press .
Clearing jams
104
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Page 105

Troubleshooting
Understanding printer messages
When Manual Feeder appears on the display, it refers to the multipurpose feeder.
Close door
Close the front door of the printer.
Load  with 
Try one or more of the following:
Load the specified paper to clear the message and continue printing.
Cancel the current job.
Load  with 
Try one or more of the following:
Load the specified paper to clear the message and continue printing.
Cancel the current job.
Load  with 
Try one or more of the following:
Load the...

Page 106

Load manual feeder with 
Try one or more of the following:
Load the multipurpose feeder with the correct paper type and size.
Wait for the message to clear, and then continue printing.
The printer manually overrides the request, and then prints from an automatically selected tray.
Cancel the current job.
Load manual feeder with 
Try one or more of the following:
Load the multipurpose feeder with the correct paper type and size.
Wait for the message to clear, and then continue printing.
The printer...

Page 107

32.yy Replace unsupported cartridge
Remove the toner cartridge, and then install a supported one.
34 Short paper
The paper in the selected tray is too short for the current print job.
Try one or more of the following:
Load the appropriate paper in the tray.
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing.
Check tray length and width guides and make sure the paper is properly loaded in the tray.
For Windows users, check the Print Properties...

Page 108

Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing.
Cancel the current print job.
Install additional printer memory.
51 Defective flash detected
Try one or more of the following:
Replace the defective flash memory card.
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing.
52 Not...

Page 109

56 Standard parallel port disabled
Try one or more of the following:
The printer discards any data received through the parallel port. Press  to clear the message and continue printing.
Make sure the Parallel Buffer menu item is not set to Disabled.
58 Too many flash options installed
Try one or more of the following:
Turn the printer off, and then remove extra flash options:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
4Connect the power cord to a...

Page 110

84 Replace PC Kit
The photoconductor kit is exhausted. Install a new photoconductor kit.
88 Cartridge is low
Press  to clear the message.
88 Replace toner
Try one or more of the following:
Replace the toner cartridge.
Press the arrow buttons until Continue appears, and then press  to clear the message and continue printing.
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
The power cord is plugged into the printer and a properly grounded...
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