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Lexmark E360dn User Manual

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Page 121

Print is too light
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
For Windows users: From Print Properties, change these settings.
For Macintosh users:
1Choose File > Print.
2Locate the drop‑down box under the Orientation pictures, and then click the down button.
3Click Printer Features.
4Change the settings for Toner...

Page 122

Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of...

Page 123

Toner specks
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
C
HECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Load transparencies, and make sure the Paper Type setting is set to Transparency.
Streaked horizontal lines
These are possible solutions. Try one or...

Page 124

THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
These are possible...

Page 125

Solid black or white streaks appear on transparencies or paper
These are possible solutions. Try one or more of the following:
MAKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
Try a different type of paper.
For transparencies, use only ones recommended by the printer manufacturer.
Make sure the Paper Type setting matches what is loaded in the tray or feeder.
Make sure the Paper Texture setting is...

Page 126

Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site...

Page 127

Notices
Product information
Product name:
Lexmark E360d and E360dn
Machine type:
4513
Model(s):
420, 430
Edition notice
August 2011
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of...

Page 128

UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the...

Page 129

Modular component notice
Wireless‑equipped models contain the following modular component(s):
Lexmark regulatory type/model LEX-M04-001; FCC ID:IYLLEXM04001; IC:2376A-M04001
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 dBA
Ready N/A
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and...

Page 130

ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Mercury statement
This product contains mercury in the lamp (
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