Lexmark C935dn User Manual

							Federal Communications Commission (FCC) compliance information statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council
for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone
company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your
setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact your local telephone company. For products approved
after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products,
the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the
operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.
at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International,
Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriters
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless said message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification
of the business or other entity, or other individual sending the message, and the telephone number of the sending Notices181
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							machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or
any other number for which charges exceed local or long-distance transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is
an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of
an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of
all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number :
numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés
à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement
limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur
l’étiquette produit située à l’arrière de l’équipement.
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,
entraînent dimportants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un
problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans
la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques
nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire
agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région
ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal
equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection
to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above
all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of Telecoms network
services.
This equipment shall not be set up to make automatic calls to the Telecoms 111 Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line. Notices182
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							This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
Some parameters required for compliance with Telecoms telepermit requirements are dependent on the equipment
associated with this device. The associated equipment shall be set to operate within the following limits for compliance
to Telecoms specifications:
There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual
call initiation, and
The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the
beginning of the next call attempt.
The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not
less than 5 seconds between the end of one call attempt and the beginning of another.
South Africa telecommunications notice
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line
which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all
analog telephone lines in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé
pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer
14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz
Zeitsteuertakte vorhanden sind.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le
linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono
presenti su tutte le linee analogiche in Svizzera. Notices183
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							ENERGY STAR
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
ModeDescriptionPower consumption
(Watts)
Printing The product is generating hard‑copy output from electronic inputs. 800 W
Copying The product is generating hard‑copy output from hard‑copy original
documents.NA
Scanning The product is scanning hard‑copy documents. NA
Ready The product is waiting for a print job. 200 W
Power Saver The product is in energy‑saving mode. 
						

							ModeDescriptionPower consumption
(Watts)
Low Off (
						

							Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmarks option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web at www.lexmark.com/support.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment Notices186
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							—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmarks liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmarks and its
Suppliers and Remarketers limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. Notices187
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							Index
Numerics
1133‑sheet tray 
loading  30
1565 Emul Error Load Emul
Option  128
200–285.yy Paper jam  127
289 Staple error   127
31 Missing or defective 
cartridge  121
32 Replace unsupported 
cartridge  121
34 Incorrect paper size, check
  121
34 Incorrect paper type, check
  121
35 Insufficient memory to support
Resource Save feature  122
37 Insufficient memory for Flash
Memory Defragment
operation  122
37 Insufficient memory to collate
job  122
37 Insufficient memory, some held
jobs will not be restored  122
38 Memory full  122
39 Page is too complex to print  122
50 PPDS font error  122
51 Defective flash detected  123
52 Flash full  123
520‑sheet tray (standard or
optional) 
loading  27
53 Unformatted flash detected  123
54 Network  software error  123
54 Serial option  error  123
54 Standard network software
error  123
55 Unsupported option in slot  123
56 Parallel port  disabled  124
56 serial port  disabled  124
56 Standard USB port disabled  124
56 USB port  disabled  124
57 Configuration change, held jobs
were not restored  124
58 Too many disks installed  124
58 Too many flash options
installed  125
58 Too many trays attached  12561 Remove defective hard disk  125
62 Disk full  125
63 Unformatted disk  125
80 Scheduled maintenance  125
802.1x authentication  153
82 Replace waste toner box  126
82 Waste toner box missing  126
82 Waste toner box nearly full  126
84  pc unit missing  126
84 Black pc unit life warning  126
84 color pc unit life warning  126
84 Replace black pc unit  127
84 Replace color pc units  127
84 Unsupported  pc
unit  127
867‑sheet tray 
loading  30
88  toner low  127
88 Replace  toner  127
900–999 Service   128
A
Activating Menu Changes  112
Activating PPDS Mode  112
AppleTalk menu  110
attaching cables  23
B
Bin  Full  112
Bin Setup menu  81
black‑and‑white 
printing  55
brightness, adjusting  149
Busy  112
C
cables 
Ethernet  23
USB  23
Calibrating  112
calling Customer Support  174
Cancel not available  112
Canceling  112
canceling a job 
from Mac OS 9  54
from Mac OSX  55
from the control panel  54from Windows desktop  54
from Windows taskbar  54
card stock 
guidelines  41
loading  31
Change  to   112
Check  guides  113
checking an unresponsive
printer  155
cleaning 
exterior of the printer  129
printhead lenses  132, 137
Clearing job accounting
statistics  113
Close cover  113
Close door   113
confidential jobs 
modifying print settings  152
Confidential print jobs  48
printing from Macintosh
computer  50
printing from Windows  49
configurations 
printer  10
Configure MP menu  77
conserving supplies  129
contacting Customer Support  174
contrast, adjusting  149
control panel  13
disabling hard disk encryption  150
disabling menus  149
enabling menus  149
encrypting hard disk  150
factory defaults, restoring  150
locking menus  149, 151
unlocking menus  149
Copies  113
Custom Type  
changing name  35
Custom Types menu  80
D
Deactivating PPDS Mode  113
Default Source menu  75
Defragmenting Flash  113
Delete  113
Delete all  113
Delete all confidential jobs  113 Index188
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							Deleting  114
directory list, printing  53
disabling 
control panel menus  149
Disabling DLEs  114
Disabling Menus  114
Disk Corrupted. Reformat?  114
Disk recovery x/y XX%  114
display troubleshooting 
display is blank  156
display shows only diamonds  156
display, control panel  13
adjusting brightness and
contrast  149
documents, printing 
from Macintosh  48
from Windows  48
E
Embedded Web Server 
administrative password  154
locking control panel menus  151
locking entire printer  151
modifying confidential print
settings  152
supporting IPSec  152
supporting SNMPv3  152
using 802.1x authentication  153
using Secure mode  154
emission
notices  176, 177, 178, 179, 180
Empty hole punch box  114
enabling 
control panel menus  149
Enabling Menus  114
Encrypting disk x/y XX%  114
Enter PIN  115
Enter PIN to lock  115
envelopes 
guidelines  40
loading  31
Error reading USB drive  115
Ethernet port  23
exterior of the printer 
cleaning  129
F
factory defaults, restoring 
control panel menus  150
FAQ about color printing  171
FCC notices  176, 177, 181finisher 
finishing features  45
supported paper sizes  45
troubleshooting  160
Finishing menu  88
firmware card 
installing  18
flash memory card 
installing  18
troubleshooting  161
Flushing buffer  115
font sample list 
printing  53
Formatting Disk x/y XX%  115
Formatting Flash  115
G
guidelines 
card stock  41
envelopes  40
labels  41
letterhead  38
transparencies  40
H
hard disk 
disabling encryption  150
enabling encryption  150
installing  20
hard disk with adapter 
troubleshooting  161
held jobs  48
printing from Macintosh
computer  50
printing from Windows  49
Held jobs were not restored  120
Help menu  111
HTML menu  100
I
Image menu  101
Incorrect orientation  115
Insert hole punch box  115
Insert Tray   115
installing printer software  48
internal print server 
installing  21
troubleshooting  161
Internal System Error, Reload
Bookmarks  116Internal System Error, Reload
Security Certificates  116
Invalid Engine Code  116
Invalid file format  116
Invalid Network Code  116
Invalid PIN  116
IPSec  152
IPv6 menu  103
J
jams 
avoiding  56
locating doors and trays  56
locations  56
numbers  56
jams, clearing 
200–203  58
230–231  58
241  60
242–244  61
250  64
280–282  65
283–284  66
284–286  68
287–288  66
289  69
stapler  69
L
labels 
guidelines  41
letterhead 
guidelines  38
LexLink menu  111
light, indicator  13
linking trays  34
Load  with   117
Load manual feeder with   116
Load staples  117
loading 
1133‑sheet tray  30
520‑sheet tray (standard or
optional)  27
867‑sheet tray  30
card stock  31
envelopes  31
multipurpose feeder  31
transparencies  31
locking 
control panel menus  149, 151
entire printer  151 Index189
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							M
max speed and max yield 
printing  55
memory card 
installing  17
troubleshooting  161
menu settings page,
printing  52, 130
menus 
AppleTalk  110
Bin Setup  81
Configure MP  77
Custom Types  80
Default Source  75
diagram of  73
Finishing  88
Help  111
HTML  100
Image  101
IPv6  103
LexLink  111
NetWare  110
Network  104
Paper Loading  79
Paper Size/Type  75
Paper Texture  78
PCL Emul  96
PDF  95
PostScript  96
PPDS  99
Quality  90
Reports  82
Security  102
Serial  107
Settings  84
Standard Network  104
Standard USB  106
Standard USB  106
Substitute Size  78
Supplies  74
TCP/IP  102
USB Direct  111
Utilities  93
Wireless  104
Menus are disabled  117
moving the printer  146, 147
multipurpose feeder 
loading  31
N
NetWare menu  110Network  117
Network   117
network setup page  52
Network menu  104
No held jobs  117
No jobs to cancel  117
No recognized file types  117
noise emission levels  180
notices  176, 177, 178, 179, 180, 
181, 182, 183, 184, 185
O
options 
firmware card  18
firmware cards  15
flash memory card  18
hard disk  20
internal  15
internal print server  21
memory card  17
memory cards  15
port interface card  21
ordering 
photoconductors  131
staple cartridges  131
toner cartridges  130
waste toner box  131
P
paper 
A5  29
characteristics  36
finishing features  45
letterhead  37
preprinted forms  37
recycled  38
selecting  37
setting size  25
setting type  25
statement  29
storing  42
unacceptable  37
Universal Paper Size  80
Universal size setting  25
paper feed troubleshooting 
message remains after jam is
cleared  162
paper jams 
avoiding  56
Paper Loading menu  79
Paper Size/Type menu  75paper sizes 
supported by the printer  42
Paper Texture menu  78
paper types 
duplex support  44
supported by finisher  44
supported by printer  44
where to load  44
PCL Emul menu  96
PDF menu  95
photoconductors 
ordering  131
port interface card  21
PostScript menu  96
Power Saver  118
adjusting  149
PPDS menu  99
print job 
canceling from Mac OS 9  54
canceling from Mac OSX  55
canceling from Windows
desktop  54
canceling from Windows
taskbar  54
print quality 
cleaning the printhead lenses  137
replacing photoconductor(s)  141
replacing the waste toner box  132
print quality test pages, printing  53
print quality troubleshooting 
blank pages  164
characters have jagged edges  164
clipped images  164
dark lines  164
gray background  165
light colored line, white line, or
incorrectly colored line  166
poor transparency quality  171
print irregularities  166
print is too dark  167
print is too light  168
print quality test pages  163
repeating defects  169
skewed print  169
solid color pages  169
toner fog or background
shading  169
toner rubs off  170
toner specks  170
uneven print density  171
print troubleshooting 
error reading USB drive  156 Index190
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