Lexmark C935dn User Manual

							Waiting
The printer has received data to print, but is waiting for an End‑of‑Job command, a Form Feed command, or additional
data.
Press  to print the contents of the buffer.
Cancel the current print job.
31 Missing or defective  cartridge
The specified toner cartridge is either missing or not functioning properly.
Remove the specified toner cartridge, and then reinstall it.
Note: To learn how to install a toner cartridge, press 
 repeatedly until Show Me appears, and then press
.
Remove the specified toner cartridge, and then install a new one.
32 Replace unsupported  cartridge
Remove the specified toner cartridge, and then install a supported one.
Note: To learn how to install a toner cartridge, press 
 repeatedly until Show Me appears, and then press .
34 Incorrect paper type, check 
Load the appropriate paper or other specialty media in the proper tray.
Check tray length and width guides and make sure the paper is properly loaded in the tray.
Check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
Cancel the current print job.
34 Incorrect paper size, check 
Load the appropriate paper or other specialty media in the proper tray.
Press  until Continue appears, and then press  to clear the message and print the job using a different
paper tray.
Check tray length and width guides and make sure the paper is properly loaded in the tray.
Check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
Cancel the current print job. Understanding printer messages121
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							35 Insufficient memory to support Resource Save feature
Press  until Continue appears, and then press  to disable Resource Save and continue printing.
To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
Install additional memory.
37 Insufficient memory for Flash Memory Defragment operation
Press  until Continue appears, and then press  to stop the defragment operation and continue printing.
Delete fonts, macros, and other data in printer memory.
Install additional printer memory.
37 Insufficient memory to collate job
Press  until Continue appears, and then press  to print the portion of the job already stored and begin
collating the rest of the print job.
Cancel the current print job.
37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Press 
 until Continue appears, and then press  to clear the message.
38 Memory full
Press  until Continue appears, and then press  to clear the message.
Cancel the current print job.
Install additional printer memory.
39 Page is too complex to print
Press  until Continue appears, and then press  to clear the message and continue printing.
Cancel the current print job.
Install additional printer memory.
50 PPDS font error
Press  until Continue appears, and then press  to clear the message and continue printing.
The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will
find a similar font and reformat the affected text.
Cancel the current print job. Understanding printer messages122
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							51 Defective flash detected
Press  until Continue appears, and then press  to clear the message and continue printing.
Cancel the current print job.
52 Flash full
Press  until Continue appears, and then press  to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
Delete fonts, macros, and other data stored in flash memory.
Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Press  until Continue appears, and then press  to stop the defragment operation and continue printing.
Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Serial option  error
Check that the serial cable is connected correctly and is the proper one for the serial port.
Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.
Press  until Continue appears, and then press  to continue printing.
Turn the printer power off and then back on to reset the printer.
54 Standard network software error
Press  until Continue appears, and then press  to continue printing.
Turn the printer power off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
54 Network  software error
Press  until Continue appears, and then press  to continue printing.
Turn the printer power off and then back on to reset the printer.
Upgrade (flash) the network firmware in the printer or print server.
55 Unsupported option in slot 
1Turn the printer power off.
2Unplug the power cord from the wall outlet. Understanding printer messages123
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							3Remove the unsupported optional interface card or internal print server from the printer system board. For more
information, see the Users Guide on the Software and Documentation CD.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on.
56 Parallel port  disabled
Press  until Continue appears, and then press  to clear the message.
The printer discards any data received through the parallel port.
Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port  disabled
Press  until Continue appears, and then press  to clear the message.
The printer discards any data received through the serial port.
Make sure the Serial Buffer menu item is not set to Disabled.
56 Standard USB port disabled
Press  until Continue appears, and then press  to clear the message.
The printer discards any data received through the USB port.
Make sure the USB Buffer menu item is not set to Disabled.
56 USB port  disabled
Press  until Continue appears, and then press  to clear the message.
The printer discards any data received through the USB port.
Make sure the USB Buffer menu item is not set to Disabled.
57 Configuration change, held jobs were not restored
Press  until Continue appears, and then press  to clear the message.
58 Too many disks installed
1Turn the printer power off.
2Unplug the power cord from the wall outlet.
3Remove the extra disks.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on. Understanding printer messages124
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							58 Too many flash options installed
1Turn the printer power off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on.
58 Too many trays attached
1Turn the printer power off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on.
61 Remove defective hard disk
Press  until Continue appears, and then press  to clear the message and continue printing.
Install a different hard disk before performing any operations that require a hard disk.
62 Disk full
Press  until Continue appears, and then press  to clear the message and continue processing.
Delete fonts, macros, and other data stored on the hard disk.
Install a larger hard disk.
63 Unformatted disk
Press  until Continue appears, and then press  to clear the message and continue printing.
Format the disk.
If the error message remains, the hard disk may be defective and require replacing.
80 Scheduled maintenance 
Contact Customer Support, and report the message. The printer needs to have scheduled maintenance done. Understanding printer messages125
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							82 Replace waste toner box
The waste toner box is full.
1Replace the waste toner box.
Note: To learn how to replace the waste toner box, press 
 repeatedly until Show Me appears, and then press
.
2Clear the paper path.
82 Waste toner box missing
Insert the waste toner box.
Note: To learn how to insert a waste toner box, press 
 repeatedly until Show Me appears, and then press .
82 Waste toner box nearly full
Order a replacement waste toner box immediately.
To learn how to insert a waste toner box, press  repeatedly until Show Me appears, and then press .
Press  until Continue appears, and then press  to clear the message and continue printing.
84 Black pc unit life warning
The black photoconductor is near exhaustion. When the print quality diminishes, install a new photoconductor.
To learn how to replace the black photoconductor unit, press  until Show Me appears, and then press .
To ignore the message, press  until Ignore appears, and then press  to clear the message and continue
printing.
84 color pc unit life warning
One or more of the color photoconductors are near exhaustion. When the print quality diminishes, install new cyan,
magenta, and yellow photoconductors.
To learn how to replace the color photoconductors, press  until Show Me appears, and then press .
To ignore the message, press  until Ignore appears, and then press  to clear the message and continue
printing.
84  pc unit missing
Insert the missing photoconductor(s). To learn how to replace a photoconductor, press  until Show Me appears,
and then press 
. Understanding printer messages126
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							84 Replace black pc unit
The black photoconductor is exhausted. Install a new photoconductor.
Note: To learn how to replace the black photoconductor, press 
 until Show Me appears, and then press .
84 Replace color pc units
One or more of the color photoconductors are exhausted. Install new cyan, magenta, and yellow photoconductors.
Note: To learn how to replace the photoconductors, press 
 until Show Me appears, and then press .
84 Unsupported  pc unit
Replace the specified photoconductor(s).
Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow
photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately.
88  toner low
When this message appears, the toner is low. When the print becomes faded, replace the toner cartridge.
To clear this message and continue printing, press  until Continue appears, and then press .
88 Replace  toner
1The toner cartridge is exhausted. Replace the specified toner cartridge.
Note: To learn how to replace a toner cartridge, press 
 repeatedly until Show Me appears, and then press
.
2Clear the paper path to clear the message and continue printing.
200–285.yy Paper jam
1Clear the paper path.
2After clearing the paper path, press  to resume printing.
289 Staple error 
1Clear the jam from the specified stapler area(s).
2Press  until Continue appears, and then press  to continue printing. Understanding printer messages127
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							900–999 Service 
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check all cable connections.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
1565 Emul Error Load Emul Option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Understanding printer messages128
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							Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock, unplug the power cord from the wall outlet
and disconnect all cables to the printer before proceeding.
2Remove paper from the paper support and paper exit tray.
3Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper
exit tray.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the paper support and paper exit tray are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
Direct sunlight
Temperatures above 35°C (95°F)
High humidity above 80%
Salty air
Corrosive gases
Heavy dust
Conserving supplies
There are some settings you can change from the control panel that will help you conserve toner and paper. For more
information, see “Supplies menu,” “Quality menu,” and “Finishing menu.”
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy
before printing the remaining copies. Maintaining the printer129
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							Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the control panel
1Make sure the printer is on and Ready appears.
2From the control panel, press  until  Status / Supplies appears, and then press .
3Press  until  View supplies appears, and then press .
The status of each supply appears.
Printing a menu settings page
Print a menu settings page to review the status of the supplies.
1Make sure the printer is on and Ready appears.
2From the control panel, press .
3Press  repeatedly until Reports appears, and then press .
4Press  repeatedly until Menu Settings Page appears, and then press .
Printing Menu Settings appears. After the menu settings page prints, Ready appears.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1Open a Web browser.
2In the address bar, type the IP address of the network printer (for example,192.264.263.17).
3Press Enter.
The Device Status Page appears. A summary of supply levels is displayed.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place
where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Ordering toner cartridges
When 88 Cyan toner low, 88 Magenta toner low, 88 Yellow toner low, or 88 Black toner
low appears, order a new cartridge. Maintaining the printer130
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