Konica Minolta bizhub C35P User Manual
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Clearing Media Misfeeds 9-16 If the misfed media cannot be removed by pulling it down, pull it from the top of the fuser unit. Downloaded From ManualsPrinter.com Manuals
Clearing Media Misfeeds9-17 CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Downloaded From ManualsPrinter.com Manuals
Clearing Media Misfeeds 9-18 6Close the fuser unit cover. 7Push down the 2 levers. 8Close the eject cover. Downloaded From ManualsPrinter.com Manuals
Clearing Media Misfeeds9-19 9Close the right side cover. Downloaded From ManualsPrinter.com Manuals
Clearing Media Misfeeds 9-20 Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller 1Pull the lever, and then open the right side cover. Before opening the right side cover, fold up Tray 1. 2Carefully pull out the misfed media. Downloaded From ManualsPrinter.com Manuals
Clearing Media Misfeeds9-21 CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Note Decreased print quality may result if the surface of the image transfer belt or the transfer roller is touched. Be careful not to touch the surface of the image transfer belt or transfer roller. Downloaded From ManualsPrinter.com Manuals
Clearing Media Misfeeds 9-22 3Close the right side cover. Downloaded From ManualsPrinter.com Manuals
Solving Problems with Media Misfeeds9-23 Solving Problems with Media Misfeeds Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together.The front edges of the media are not even.Remove the media and even up the front edges, then reload it. The media is moist from humidity.Remove the moist media and replace it with new, dry media. Media mis- feed mes- sage stays on.Right side cover needs to be opened and closed again to reset the printer.Open and close the right side cover of the printer again. Some media remains misfed in the printer.Recheck the media path and make sure that you have removed all of the misfed media. Duplex mis- feeds.Unsupported media (wrong size, thick- ness, type, etc.) is being used.Use KONICA MINOLTA-approved media. See “Media Specifications” on page 6-2. Only plain paper, special paper and thick stock, 60–210 g/m 2 (16–55.9 lb) can be autoduplexed. See “Media Specifications” on page 6-2. Make sure that you have not mixed media types in Tray 1 or 2. Do not duplex (double-sided) enve- lopes, labels, letterhead, postcards, glossy or single side only paper. Media is still being misfed.Recheck the media path inside the duplex option and make sure that you have removed all of the misfed media. Downloaded From ManualsPrinter.com Manuals
Solving Problems with Media Misfeeds 9-24 Media is misfeeding.The media is not cor- rectly positioned in the tray.Remove the misfed media and reposi- tion the media properly in the tray. The number of sheets in the tray exceeds the maximum allowed.Remove the excess media and reload the correct number of sheets in the tray. The media guides are not correctly adjusted to the media size.Adjust the media guides in the tray to match the size of the media. Warped or wrinkled media is loaded in the tray.Remove the media, smooth it out, and reload it. If it still misfeeds, do not use that media. The media is moist from humidity.Remove the moist media and replace it with new, dry media. Envelopes are loaded in Tray 2, 3.Envelope must be loaded in Tray 1 only. Labels, letterhead, postcards, thick stock, or glossy are loaded in Tray 3.Labels, letterhead, postcards, thick stock, or glossy must be loaded in Tray 1 or 2. Custom-sized media is loaded in Tray 3.Custom-sized media can be loaded in Tray 1 or 2. See “Media Specifications” on page 6-2. The recommended label sheet is facing the wrong way in Tray 1 or 2.Load the label sheets according to the manufacturer’s instructions. Envelopes are facing the wrong way in Tray 1.Load the envelopes in Tray 1 so the flaps are facing up. Media is misfeeding.Unsupported media (wrong size, thick- ness, type, etc.) is being used.Use KONICA MINOLTA-approved media. See “Media Specifications” on page 6-2. The media roller is dirty.Clean the media supply roller. For more details, refer to “Media Roll- ers” on page 8-5. Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
Solving Other Problems9-25 Solving Other Problems Symptom Cause Solution Printer power is not on.The power cord is not correctly plugged into the outlet.Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer. Something is wrong with the outlet con- nected to the printer.Plug another electrical appliance into the outlet and see whether it operates properly. The power switch is not correctly turned on (I position).Turn the power switch off (O position), then turn it back to the on (I position). The printer is con- nected to an outlet with a voltage or fre- quency that does not match the printer specifications.Use a power source with the specifica- tions listed in appendix A, “Technical Specifications.” Data was sent to the printer, but it doesn’t print.An error message is displayed in the mes- sage window.Handle according to the message dis- played. A job may be can- celled if user authen- tication or account track settings are specified.Click the User Authentication/Account Track button in the printer driver, and then type in the necessary information before printing. The control panel dis- plays TONER LOW much sooner than expected.One of the cartridges may be defective. Remove the toner cartridges and check them for damage. If one is damaged, replace it. You printed with heavy toner cover- age.See the specifications in Appendix A. You can’t print the con- figuration page.The tray is empty. Check that at least Tray 1 is loaded with media, in place, and secure. There is a media misfeed.Clear the media misfeed. Downloaded From ManualsPrinter.com Manuals