Konica Minolta bizhub 43 User Manual

bizhub 43
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13 -  Maintenance and incidents
FEED ROLLER AS DESCRIBED IN THE USER MAN-
UAL, THEN PRESS ** informs you that the 
automatic feeder can no longer feed sheets of paper 
(dust, dirt or debris obstructing the rollers). Press OK 
to delete the message from the screen.
To clean the paper feed rollers on the automatic feeder:
1Press the On/Off button to switch off the machine 
(position 0) and disconnect the power cable.
2Open the cover of the autofeed scanner.
3Clean the paper feed rollers...

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bizhub 43
13 -  Maintenance and incidents
To replace the toner cartridge:
1Stand opposite the machine.
2Press the toner cartridge access button.
3Lift up the flatbed scanner and open the access flap 
to the toner cartridge.
4Remove the used toner cartridge and place it in the 
plastic bag (provided in the toner kit). Dispose of it 
in accordance with local regulations in force.
5Unpack the new toner cartridge and shake it gently 
7 to 8 times to distribute the toner evenly through 
the cartridge....

bizhub 43
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13 -  Maintenance and incidents
Replacing the perfume cartridge
Replace the perfume cartridge when the machine 
displays the message THE PERFUME CARTRIDGE IS 
AT THE END OF ITS LIFE: REPLACE IT.
The procedure for replacing the consumable is included 
with the new cartridge.
After replacing the cartridge, you must declare the 
replacement of this consumable.
Administrator rights
1Press the MENU key.
2Select CONSUMABLES > DECLARE REFILL.
3Press PERFUME.
>The machine takes the replacement...

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bizhub 43
13 -  Maintenance and incidents
Considerations for removing paper jams
Remember the following indications when you try to 
remove a paper jam:
• If paper jams occur frequently, try using another type 
of paper, replacing the paper with paper from another 
ream, airing the pile before inserting it in the printer or 
turning it over. If paper jams persist despite these 
measures, it is possible that the problem is due to the 
printer.
• Depending on where the jam occurred, jammed pages...

bizhub 43
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13 -  Maintenance and incidents
4Close the cover of the duplex module.
5Open and close the access flap to the toner car-
tridge.
Fuser unit paper jam
1Remove all paper from the machines paper output.
2Open the cover of the duplex module by lifting the 
latch.
3Lift up the inner lever on the top left of the ma-
chines rear cover.4Open the rear cover.
5Remove the paper causing the jam without tearing 
it.
6Close the rear cover.
WARNING
The fuser unit may reach very high tempe-
ratures...

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bizhub 43
13 -  Maintenance and incidents
7Check that the levers located on the machines rear 
cover have returned to their initial position, as illus-
trated below:
8Close the cover of the duplex module.
9Open and close the access flap to the toner car-
tridge.
Toner cartridge paper jam
1Remove all paper from the machines paper output.
2Press the toner cartridge access button.3Lift up the flatbed scanner and open the access flap 
to the toner cartridge.
4Remove the toner cartridge gently by...

bizhub 43
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13 -  Maintenance and incidents
7Close the access flap to the toner cartridge and 
lower the flatbed scanner.
Storage
If you plan not to use the machine for an extended period, 
disconnect the power cable.
We recommend you consult your retailer for the 
precautions to be taken to avoid damage when the 
machine is once again in use.
Packing and transporting the 
machine
If you wish to transport the machine, use its original 
packaging. If you do not pack the machine correctly, the...

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bizhub 43
14 -  Troubleshooting
Troubleshooting
The following sections describe problems you may encounter and the corrective actions you can implement to resolve 
them.
Some solutions may require cleaning or replacing certain machine components.
If the corrective action suggested does not solve the problem, reboot the terminal before contacting a maintenance 
technician.
Troubleshooting
The table in this section exhaustively presents the problems that may occur and the corrective actions you can...

bizhub 43
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14 -  Troubleshooting
The message THE 
TONER 
CARTRIDGE IS 
NEARLY EMPTY 
is displayed more 
than is normalA toner cartridge is defective. Replace the defective toner cartridge with a new 
toner cartridge.
The printed pages are highly 
charged with toner.See the consumable specifications described in 
Characteristics.
Impossible to print 
from a USB keyThe USB key is not compatible. Check the compatibility of the USB key used (see 
Using a USB memory key [57]).
The file format is not...

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bizhub 43
14 -  TroubleshootingTroubleshooting paper jams
Frequent paper jams in a specific zone mean that this zone requires cleaning, servicing or repair.
Frequent paper jams may also occur if you are not using a compatible support.
 
The paper comes 
out at the back of 
the terminalThe lever located at the back of 
the terminal is in the incorrect 
position.
Put the lever down.
SymptomPossible causeSolution
ƒSeveral sheets 
are fed at the 
same time into 
the printer
ƒPaper is getting 
stuck...