Konica Minolta bizhub 20 User Manual

							Chapter 9
62
IMPORTANT
If you choose Backup Print On, the 
machine will also print the fax at your 
machine so you will have a copy. This is a 
safety feature in case if there is a power 
failure before the fax is forwarded or a 
problem at the receiving machine. The 
machine can store faxes for up to 60 hours 
if there is a power failure.
 
Note
• Before you can set up PC Fax Receive 
you must install the Multi-Function Suite 
software on your PC. Make sure your PC 
is connected and turned on. (For details 
see PC-FAX Receiving in the Software 
User’s Guide on the CD/DVD-ROM.)
• If your machine has a problem and is 
unable to print faxes in memory, you can 
use this setting to transfer your faxes to a 
PC. (For details, see Error and 
maintenance messages on page 125.)
• PC Fax Receive is not supported in Mac 
OS. (See PC Fax receiving in the 
Software User’s Guide on the CD/DVD-
ROM.) 
 
Changing Remote Fax 
Options
9
If received faxes are left in your machine’s 
memory when you change to another 
Remote Fax Option, the LCD will ask you the 
following message:
 
25.Remote Fax Opt
Erase All Doc?
a1.Yes
b2.No
Selectabor OK
 
25.Remote Fax Opt
Print All Fax?
a1.Yes
b2.No
Selectabor OK
If you press 1, faxes in the memory will be 
erased or printed before the setting 
changes. If a backup copy has already 
been printed it will not be printed again.
If you press 2, faxes in the memory will not 
be erased or printed and the setting will be 
unchanged.
If received faxes are left in the machine’s 
memory when you change to 
PC Fax Receive from another remote fax 
option (Fax Forward or Fax Storage), 
the LCD will ask you the following message:
 
25.Remote Fax Opt
Send Fax to PC?
a1.Yes
b2.No
Selectabor OK
If you press 1, faxes in the memory will be 
sent to your PC before the setting 
changes. 
If you press 2, faxes in the memory will not 
be erased or transferred to your PC and 
the setting will be unchanged.
or
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							Remote Fax Options
63
9
IMPORTANT
If you choose Backup Print On, the 
machine will also print the fax at your 
machine so you will have a copy. This is a 
safety feature in case if there is a power 
failure before the fax is forwarded or a 
problem at the receiving machine. The 
machine can store faxes for up to 60 hours 
if there is a power failure.
 
Turning off Remote Fax 
Options9
aPress Menu, 2, 5, 1.
bPress a or b to choose Off.
PressOK.
Note
The LCD will give you options if there are 
received faxes still in your machine’s 
memory. (See Changing Remote Fax 
Options on page 62.)
 
cPress Stop/Exit.
Remote retrieval9
The remote retrieval feature lets you retrieve 
your stored fax messages when you are not 
at the machine. You can call your machine 
from any touch tone phone or fax machine, 
then use the Remote Access Code to retrieve 
your messages.
Setting a Remote Access 
Code9
The Remote Access Code feature lets you 
access the remote retrieval features when 
you are away from your machine. Before you 
use the remote access and retrieval features, 
you have to set up your own code. The 
default code is an inactive code: – – –l.
aPress Menu, 2, 5, 2.
bEnter a three-digit code using the 
numbers 0 – 9, l or #.
PressOK.
cPress Stop/Exit.
Note
Do not use the same code used for your 
Remote Activation code (l51) or Remote 
Deactivation code (#51). (See Changing 
the Remote Codes on page 52.)
 
You can change your code at any time. If you 
want to make your code inactive, press 
Clear/Back and OK in b to restore the 
default setting – – –l.
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							Chapter 9
64
Using your Remote Access 
Code9
aDial your fax number from a telephone 
or another fax machine using touch 
tone.
bWhen your machine answers, 
immediately enter your Remote Access 
Code.
cThe machine signals if it has received 
messages:
No beeps
No messages received.
1 long beep
Fax message received.
dThe machine gives two short beeps to 
tell you to enter a command. The 
machine will hang up if you wait longer 
than 30 seconds before entering a 
command. If you enter an invalid 
command the machine will beep three 
times.
ePress 9 0 to reset the machine when you 
have finished.
fHang up.
Note
If your machine is set to Manual mode, 
you can still access the remote retrieval 
features. Dial the fax number as normal 
and let the machine ring. After about 100 
seconds you will hear a long beep to tell 
you to enter the remote access code. You 
will then have 30 seconds to enter the 
code.
 
Retrieving fax messages9
aDial your fax number from a telephone 
or another fax machine using touch 
tone.
bWhen your machine answers, 
immediately enter your Remote Access 
Code (3 digits followed by l). If you hear 
one long beep, you have messages.
cWhen you hear two short beeps, use the 
dial pad to press 9 6 2.
dWait for a long beep, and then use the 
dial pad to enter the number of the 
remote fax machine where you want 
your fax messages sent, followed by ## 
(up to 20 digits).
eHang up after you hear your machine 
beep. Your machine will call the other 
machine, which will then print your fax 
messages.
Note
You can insert a pause in a fax number by 
using the # key.
 
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							Remote Fax Options
65
9 Changing the Fax Forwarding 
number9
You can change the default setting of your fax 
forwarding number from another telephone or 
fax machine using touch tone.
aDial your fax number from a telephone 
or another fax machine using touch 
tone.
bWhen your machine answers, enter 
your Remote Access Code (3 digits 
followed by l). If you hear one long 
beep, you have messages.
cWhen you hear two short beeps, use the 
dial pad to press 954.
dWait for a long beep, and then use the 
dial pad to enter the new number of the 
remote fax machine where you want 
your fax messages forwarded followed 
by ## (up to 20 digits).
ePress 90 to reset the machine when 
you have finished.
fHang up after you hear your machine 
beep.
Note
You can insert a pause in a fax number by 
using the # key.
 
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							Chapter 9
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Remote fax commands9
Follow the commands below to access features when you are away from the machine. When you 
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give 
two short beeps and you must enter a remote command.
Remote commandsOperation details
95Change the fax forwarding or 
fax storage settings
1 OFF You can choose Off after you have retrieved or erased all your 
messages.
2  Fax  Forwarding One long beep means the change is accepted. If you hear three 
short beeps, you cannot change because the conditions have 
not been met (for example, registering a fax forwarding 
number). You can register the maximum number of rings. (See 
Changing the Fax Forwarding number on page 65.) Once you 
have registered the number, fax forwarding will work. 4 Fax Forwarding number
6 Fax Storage
96Retrieve a fax
2  Retrieve  all  faxes Enter the number of a remote fax machine to receive stored fax 
messages. (See Retrieving fax messages on page 64.)
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased 
from the memory.
97Check the receiving status
1 Fax You can check whether your machine has received any faxes. 
If yes, you will hear one long beep. If no, you will hear three 
short beeps.
98Change the Receive Mode
1 External TAD If you hear one long beep, your change has been accepted. 
2 Fax/Tel
3 Fax Only
90ExitPress 90 to exit remote retrieval. Wait for the long beep, then 
replace the handset.
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							67
10
10
Polling lets you set up your machine so other 
people can receive faxes from you, but they 
pay for the call. It also lets you call somebody 
else’s fax machine and receive a fax from it, 
so you pay for the call. The polling feature 
needs to be set up on both machines for this 
to work. Not all fax machines support polling. 
Polling receive10
Polling receive lets you call another fax 
machine to receive a fax.
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 8.
cPress a or b to choose Standard. 
PressOK.
dEnter the fax number you are polling. 
PressStart.
Secure polling10
Secure polling lets you restrict who can get 
the documents you set up to be polled. 
Secure polling only works with KONICA 
MINOLTA fax machines. If you want to get a 
fax from a secured KONICA MINOLTA 
machine you have to enter the secure code.
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 8.
cPress a or b to choose Secure. 
PressOK.
dEnter a four-digit secure code. 
PressOK.
This is the security code of the fax 
machine you are polling.
eEnter the fax number you are polling.
fPress Start.
Delayed polling10
Delayed polling lets you set the machine to 
begin polling receive at a later time. You can 
only set up one delayed polling operation.
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 8.
cPress a or b to choose Timer.
PressOK.
dEnter the time (in 24-hour format) you 
want to begin polling.
PressOK.
For example, enter 21:45 for 9:45 PM.
eEnter the fax number you are polling.
PressOK.
The machine makes the polling call at 
the time you entered.
Polling10
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							Chapter 10
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Sequential polling10
Sequential polling lets you request 
documents from several fax machines in one 
operation. 
aMake sure you are in Fax mode.
bPress Menu, 2, 1, 8.
cPress a or b to choose Standard, 
Secure or Timer.
Press OK.
dChoose one of the options below.
If you choose Standard go to 
stepe.
If you choose Secure, enter a four-
digit number, press OK, go to 
stepe.
If you chose Timer, enter the time 
(in 24-hours format) you want to 
begin polling and press OK, go to 
stepe.
eSpecify the destination fax machines 
you want to poll by using One Touch, 
Speed Dial, Search, a Group or the dial 
pad. You must pressOK between each 
location.
Press Stop/Exit while the machine is dialling 
to cancel the polling process.
To cancel all sequential polling receive jobs, 
press Menu, 2, 7. (See Checking and 
cancelling waiting jobs on page 39.)
Polled transmit 10
Polled transmit lets you set up your machine 
to wait with a document so another fax 
machine can call and retrieve it.
Setup for polled transmit10
aMake sure you are in Fax mode.
bLoad your document.
cPress Menu, 2, 2, 6.
dPress a or b to choose Standard.
PressOK.
ePress 2 to choose 2.No if you do not 
want to enter more settings when the 
LCD asks you the following message:
 
22.Setup Send
Next?
a1.Yes
b2.No
Selectabor OK
fPress Start.
gIf you are using the scanner glass, the 
LCD will prompt you to choose one of 
the options below:
 
Flatbed Fax:
Next Page?
a1.Yes
b2.No (Send)
Selectabor OK
Press 1 to send another page. 
Go to steph.
Press 2 or Start to send the 
document.
hPlace the next page on the scanner 
glass, pressOK. Repeat stepsg and 
h for each additional page.
Your machine will automatically send 
the fax.
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							Polling
69
10
Note
The document will be stored and can be 
retrieved from any other fax machine until 
you delete the fax from memory.
To delete the fax from memory, press 
Menu, 2, 7. (See Checking and cancelling 
waiting jobs on page 39.)
 
Setup for polled transmit with 
a secure code10
Secure polling lets you restrict who can get 
the documents you set up to be polled. 
Secure polling only works with KONICA 
MINOLTA fax machines. If another person 
wants to retrieve a fax from your machine 
they will have to enter the secure code.
aMake sure you are in Fax mode.
bLoad your document.
cPress Menu, 2, 2, 6.
dPress a or b to choose Secure.
Press OK.
eEnter a four-digit number.
PressOK.
fPress 2 to choose 2.No if you do not 
want to enter more settings when the 
LCD asks you the following message:
 
22.Setup Send
Next?
a1.Yes
b2.No
Selectabor OK
gPress Start.
hIf you use the scanner glass, the LCD 
will prompt you to choose one of the 
options below:
 
Flatbed Fax:
Next Page?
a1.Yes
b2.No (Send)
Selectabor OK
Press 1 to send another page.
Go to stepi.
Press 2 or Start to send the 
document.
iPlace the next page on the scanner 
glass, press OK. Repeat stepsh and 
i for each additional page.
 
Flatbed Fax:
Set Next Page
Then Press OK
Your machine will automatically send 
the fax.
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							70
11
Fax reports11
Some fax reports (transmission verification 
and fax journal) can be printed automatically 
and manually.
Transmission verification 
report11
This report lists the sender’s name or fax 
number, the time and date of transmission,  
duration of transmission, number of pages 
sent, and whether or not the transmission 
was successful.
There are several settings available for the 
Transmission Verification Report:
On: Prints a report after every fax you 
send.
On+Image: Prints a report after every fax 
you send. A portion of the fax’s first page 
appears on the report.
Off: Prints a report only if your fax is 
unsuccessful due to a transmission error. 
Off is the default setting.
Off+Image: Prints a report only if your 
fax is unsuccessful due to a transmission 
error. A portion of the fax’s first page 
appears on the report.
aPress Menu, 2, 4, 1.
bPress a or b to choose On, On+Image, 
Off or Off+Image.
PressOK.
cPress Stop/Exit.
Note
• If you choose On+Image or Off+Image, 
the image will only appear on the 
Transmission Verification Report if Real 
Time Transmission is set to Off. (See 
Real Time Transmission on page 38.)
• If your transmission is successful, OK 
will appear next to RESULT on the 
Transmission Verification Report. If 
transmission is not successful, ERROR 
will appear next to RESULT.
 
Printing reports11
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							Printing reports
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11
Fax Journal11
You can set the machine to print a fax journal 
(activity report) at specific intervals (every 50 
faxes, 6, 12 or 24 hours, 2 or 7 days). The 
default setting is Every 50 Faxes, this 
means that your machine will print the journal 
when the machine has stored 50 jobs. 
If you set the interval to Off, you can still print 
the report by following the steps on the next 
page.
aPress Menu, 2, 4, 2.
bPress a or b to choose an interval.
PressOK.
If you choose 7 days, you will be asked 
to choose a day when you want the 7 
day countdown to begin.
cEnter the time to begin printing, in 
24 hour format.
PressOK.
For example: enter 19:45 for 7:45 PM.
dPress Stop/Exit.
If you choose 6, 12, 24 hours, 2 or 7 days, the 
machine will print the report at the selected 
time and then erase all jobs from its memory. 
If the machine’s memory becomes full with 
200 jobs before the time you chose has 
passed, the machine will print the journal 
early and then erase all jobs from memory. 
If you want an extra report before it is due to 
print, you can print it manually without erasing 
the jobs from memory.
Reports11
The following reports are available:
1XMIT Verify
Displays the Transmission Verification 
Report for your last outgoing 200 faxes 
and prints the last report.
2Help List
Prints a list of commonly used functions to 
help you program your machine. 
3Tel Index List
Prints a list of names and numbers stored 
in the One Touch and Speed Dial memory 
in numerical or alphabetical order.
4Fax Journal
Prints a list of information about your last 
200 incoming and outgoing faxes. (TX: 
transmit.) (RX: receive.)
5User Settings 
Print a list of your current settings.
6Network Config
Lists your network settings.
7Order Form
You can print an accessories order form to 
fill out and send to your KONICA 
MINOLTA dealer.
How to print a report11
aPress Menu, 6.
bDo one of the following:
Press a or b to choose the report you 
want.
PressOK.
Enter the number of the report you 
want to print. For example, press 2 to 
print the Help List.
cPress Start.
dPress Stop/Exit.
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